Inbox Limits & Strange Problem
Edwin Gonzalez
I need some help here with a problem I'm facing with a client's computer.
For some reason, Outllook Express is not showing any new messages in the
inbox.
My client tells me that since august 07, 2005, any new mail message
downloaded by OE started to dissapear. It's something like this:
1. Mi client starts OE and click on Send and Receive in order to get the new
messages and sent her own messages too.
2. Her computer sent all the new messages without problems.
3. Then the computer begins to receive incoming messages, and even tells how
many as usual.
4. Once the process is completed, when my client tries to find those
message, they're all gone. Let's say there were 13 messages in the receive
queuque. Everything goes as if correctly receiving those messages. However,
one the process is finished, there are no traces of any of those 13 messages,
and also (since downloaded "correctly") those messages are no longer stored
into her ISP server.
Question 1 is:
¿What could be the cause of this, is there anyway to fix it?
.........
Now to the second thing:
Since my client's OE database is (at least for what I'm used to see) huge,
that is 3,096 GB, and her OE inbox looks more like a huge Christmass tree
(just to compare) with thousands of messages, arranged in different brances,
(you know, House keeping, Kids, School, Mother, etc, etc, etc.) I've come to
think that maybe the OE data base size is getting near the limits, if not
already there.
Maybe, this could be causing the problem of the "Dissapearing Messages" I've
mentioned before.
Question 2 is:
¿Does OE have any size limit for it's database, if so, Is there a way to
increase it, to allow the messages to be found and read after receiving them ?
¿What can be done here to correct this problems?
..................
Thanks in advance, and Have a Happy New 2006 Year!
--
Edwin A. Gonzalez F.
Spectrum Computer, Co.
Panama, Rep. of Panama
Bruce Hagen
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.
After you are done, follow up by compacting your folders manually while
working *offline* and do it often.
Click on Outlook Express at the top of the folder tree so no
folders are open. Then: File>Work Offline (or double click Working Online in
the Status Bar). File>Folder>Compact all folders. Don't touch anything until
the compacting is completed.
In Tools>Options>Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~
"Edwin Gonzalez" <EdwinG...@discussions.microsoft.com> wrote in message
news:084B9D67-96D3-489F...@microsoft.com...
Frank Saunders, MS-MVP OE
message news:084B9D67-96D3-489F...@microsoft.com
Can she see old messages?
Check the Block Senders List and Message Rules.
While in the Inbox click View | Current View and uncheck Group Messages by
Conversation.
Don't store old messages in the Inbox. Move them to user created folders.
OE doesn't have a size limit of it's own, but if any of the DBX files get
over 1.99 GB they won't work. If they get over 100 MB they become too slow
for me and I delete or move messages and then compact them.
--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
PA Bear
> that is 3,096 GB, and her OE inbox looks more like a huge Christmass tree
Ouch!
Why it happens:
http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx
Recovering data: http://www.oehelp.com/OETips.aspx#4
~~~~~~~~~~~~~~~~~~~
DBXtract
http://www.oehelp.com/DBXtract/Default.aspx
DBXtend (additional functionality)
http://www.oehelp.com/DBXtend/Default.aspx
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
OEX (OE Enhancement Program)
http://www.oehelp.com/OEX/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoid Such Corruption in Future:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.
- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.
- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Tom [Pepper] Willett
Tom
"PA Bear" <PABe...@gmail.com> wrote in message
news:uikyMGYD...@TK2MSFTNGP14.phx.gbl...
PA Bear
Alias
>> Since my client's OE database is (at least for what I'm used to see)
>> huge,
>> that is 3,096 GB, and her OE inbox looks more like a huge Christmass tree
>
>
> Ouch!
In some countries, like Spanish speaking ones, 3,096 would be 3.096. In
other words, 1,000 would be 1. Also, a billion would be one thousand
million.
--
Alias
Use the Reply to Sender feature of your news reader program to email me.
Utiliza Responder al Remitente para mandarme un mail.
PA Bear
> Since my client's OE database is (at least for what I'm used to see)
> > > huge,
> > > that is 3,096 GB, and her OE inbox looks more like a huge Christmass
> > > tree
> >
> >
> > Ouch!
>
> In some countries, like Spanish speaking ones, 3,096 would be 3.096. In
> other words, 1,000 would be 1. Also, a billion would be one thousand
> million.
I'd say "Ouch!" if he'd posted 3.9GB (as I expect he intended).
Ron Sommer
news:%23P0RJOa...@TK2MSFTNGP12.phx.gbl...
Do you have a reference for your number information?
If 3,096 would be 3.096. then what would 3.096 be?
--
Ron Sommer
AlmostBob
country settings without changing the language and see the effects
, and . become interchangeable
at least until amerkin television rampaged through, a billion has always
been 10 raised to the 12th power, probably why there are more seppo
billionaires than anywhere
Zed, not Zee
colour
The language is English, so the way the English do it should be correct,
except that the English cant understand each other
Agitate for language standards
Lets all speak Australian
--
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_
"Ron Sommer" <rso...@nospam.ktis.net> wrote in message
news:uL4BuAbD...@TK2MSFTNGP11.phx.gbl...
Edwin Gonzalez
SIZE CONFUSION
Sorry for the size confusion. It is indeed a huge database, which is split
into 317 *.dbx files in the Outlook Express database folder. All togheter
make those 3.96 GB
WHAT I'VE FOUND
Well, until now I've followed all your directions and found this:
1. Inbox folder contains 208 sub-folders, with 2004 messages, 151 still
unread.
2. Sent Items folder contains 3 sub-folders, with 3856 messges on them.
3. Deleted Items has no messages or sub-folders.
4. There are four folders (Personal, In Process, Allegro+CD and Registrations)
In Process = 5 sub-folders, 40 messages
Personal = 73 sub-folders, 3402 messages
Allegro+CD = 20 messages
Registrations = 21 sub-folders, 623 messages
UNTIL NOW
1. I've disabled the AV protection - Installed AV was Norton Internet
Security 2004 with Norton Anti-Spam
2. SP-2 for Windows XP was installed yesterday, after I received the
computer. This probably means that Background Compactation was active and
working before, and possibly corrupting the database.
3. I've found 79 *.dbx files which names ends with a (1) like
"others(1).dbx" or other number. I understand for what I've read that those
files are created when the original file gets corrupted. So there are the new
(1) files and the old files there.
4. I've deleted and re-created all the folder files. Now the mail messages
are being received correctly. It was obviously some corrution there.
Well can anyone give some extra advice?
How can I make this and previous posts sent to me by mail ?
It could be useful and convincing for my client to read them also.
I'll be waiting, in the mean time, if every one of you, fine people
don't hear a word from me tomorrow, Have a Happy New Year 2006 !
Sincerely,
Alias
Three thousand ninety six, of course. As the other poster said, check
your regional settings in the control panel for verification.
Ron Sommer
How do you numerically write three and ninety-six thousandths?
--
Ron Sommer
Alias
3,096, what else? IOW, the coma is a period and the period is a coma. :)
PA Bear
> unread.
They only appear as sub-folders of Inbox in Folders pane (one of the jobs
taken care of by Folders.dbx). In actuality, they're in no way related to
Inbox.dbx => Compact all OE folders on a regular basis.
> 2. Sent Items folder contains 3 sub-folders, with 3856 messges on them.
Big mistake! Don't use Sent Items for archiving: Create other Local folders
for this purpose and move the message to them, keeping Sent Items as empty
as possible.
> 3. I've found 79 *.dbx files which names ends with a (1) like
> "others(1).dbx" or other number.
The DBX files without a number are the ones currently in use. The ones
appended by a number are the old, corrupt/damaged ones.
> Well can anyone give some extra advice?
As posted earlier:
- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.
- Empty Deleted Items folder daily.
- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.
- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).
- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
Your client should consider:
- archiving to another OE identity or to a backup medium (if instant access
to archive messages isn't needed)
- backing up his/her current store on a regular basis (see
http://groups.google.com/group/microsoft.public.outlookexpress.general/msg/ceaf2fa0a663b9eb)
Also see:
Information about the maximum file size of the .dbx files that are used by
Outlook Express:
http://support.microsoft.com/?kbid=903095
(The author of the article has his head in a fog: Many users see degradation
when the size of their entire store (not just a given DBX file) approaches
1GB.
> How can I make this and previous posts sent to me by mail ?
> It could be useful and convincing for my client to read them also.
One would think that the loss of messages (s)he experienced would be enough
to convince him/her of the error of his/her ways. This entire thread is
archived here: http://snipurl.com/l6q7
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Steve Cochran
a new Identity. Then import the messages from the older Identity as needed.
Then backup the new Identity.
see also www.oehelp.com/OETips.aspx
steve
"Edwin Gonzalez" <EdwinG...@discussions.microsoft.com> wrote in message
news:9BDE06E4-0DB2-4B63...@microsoft.com...