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Bill Wittmer

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Apr 3, 2006, 5:02:57 PM4/3/06
to
I installed a program called Lightshell from
http://www.labyrinth.net.au/~mosses/rob/. Did not care for it and
uninstalled it. From there my problems began. I found that the WindowsXP
shell had been somehow damaged. The icons and taskbar would not show.
Internet Explorer would not open a web page and Outlook Express would not
display the contents of messages in the lower window, whack remained blank.
I ran System File checker and reinstalled SP2 and got most of the
functionality back. However, I am still having a problem with Outlook
Express, the hyperlinks do not work. They will not open Internet Explorer
and sometimes, they will open the "My Documents" folder. I found KB article
177054. I made sure Internet Explorer was my default browser. I went into
the internet settings and made sure the Internet Browser was listed as the
default browser. I went to Windows Explorer>Tools>Folder Options and
verified the file association for URL's. When I found the URL extension, It
was listed as URL: Internet Shortcut. There was no listing for URL File
Transfer Protocol, URL: Gopher Protocol and URL Hypertext Transfer
Protocol. The only thing I can think of at this time is to do a repair
install. But I would like to exhaust all possible remedies first. I would
appreciate any help that anyone can offer.

Regards,
Bill


Michael Santovec

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Apr 3, 2006, 5:31:03 PM4/3/06
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In "URL: Internet Shortcut", URL is the file extension. This actually
refers to favorites which are *.URL files.

For the various "URL ... Protocol", etc. these have No file extension,
since they aren't files. Assuming that you have the file associations
sorted by extension (click on the column heading to sort on that
column), these will be at the top of the list with the "(NONE)" file
extensions.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bill Wittmer" <wr.wi...@verizon.net> wrote in message
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Bill Wittmer

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Apr 3, 2006, 8:06:32 PM4/3/06
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I made a mistake when looking at the file types. Upon opening it, I
immediately dropped down to the URL, since that is what appeared in the
Knowledge Base article. I found the file types for File Transfer Protocol,
Gopher Protocol and Hypertext Transfer Protocol. They all had the proper
associations for Internet Explorer. I am perplexed as to why clicking on a
hyperlink will open "My Documents".


"Michael Santovec" <michael_...@prodigy.net> wrote in message
news:uZThrX2V...@TK2MSFTNGP11.phx.gbl...

Bruce Hagen

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Apr 3, 2006, 8:15:08 PM4/3/06
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If this did not work:

From:
http://www.fjsmjs.com/OE/nolinks.htm

If nothing happens when you click a link:
Open Windows Explorer.
Go to Tools | Folder Options | File Types.
Scroll down to {NONE} URL:HyperText Transfer Protocol and select it.
Click Edit or Advanced, depending on your Windows version.
Select 'open'.
Click Edit.

"Application used to perform this action" should read:

"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
(Check the path to iexplore.exe to make sure that is correct and use the
double quotes.)

DDE should be checked and in the boxes below it you should have:

#1:
"%1",,-1,0,,,,
#2
IExplore
#3 (blank)

#4
WWW_OpenURL

URL:HyperText Transfer Protocol with Privacy should be the same.

Sometimes it is necessary to uncheck Use DDE.
**********************************

Try this next:

Start>Run> type, or Copy/Paste, these in one at a time and try again. (Note
the space in each command).

regsvr32 Mshtml.dll
regsvr32 Oleaut32.dll
regsvr32 Shell32.dll
regsvr32 actxprxy.dll
regsvr32 shdocvw.dll
regsvr32 urlmon.dll

In IE, go to: Tools>Internet Options>Programs. Click: Reset Web
Settings - (uncheck box for homepage) - Click Yes.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~


"Bill Wittmer" <wr.wi...@verizon.net> wrote in message

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Tom Brown

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Apr 4, 2006, 12:06:38 PM4/4/06
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Bruce,

I have had this same problem before and unfortunately it has recently
resurfaced. It's driving me nuts!

I just tried (and re-tried) EVERYTHING you said in this email and I still
have a problem. When I click on a hyperlink in IE, everything works great.
If I copy the link and insert it in either Google or IE, it comes right up.
If I click on a hyperlink in an OE message, I get a lot of disk activity but
nothing happens.

Any ideas,

TIA,

Tom

"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:OWwDPz3V...@TK2MSFTNGP15.phx.gbl...

Bruce Hagen

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Apr 4, 2006, 12:15:11 PM4/4/06
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Clear the Temporary Internet Files. In IE | Tools | Internet Options |
Delete Files button. And check the box to Delete Offline content.

If still no joy:

You may have a damaged identity. File | Identity | Add New Identity. Create
a new one and test it. If all is well, you can import your messages from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169


--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Tom Brown" <Burner...@NOSPAMatt.net> wrote in message
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Tom Brown

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Apr 4, 2006, 12:45:45 PM4/4/06
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Bruce,

I'll give that a try. I had already deleted the Temp files and offline
content. But, I'll try the new identity when I have a bit more time. I'll
let you know.

Thanks,

Tom

"Bruce Hagen" <Nos...@mymail.invalid> wrote in message

news:usz2sLAW...@TK2MSFTNGP14.phx.gbl...

Bill Wittmer

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Apr 4, 2006, 4:00:01 PM4/4/06
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Bruce,

Thanks for your help. I have spent the better part of this afternoon
working on the solutions that you posted. However, I got only partial
success. My computer has three user accounts, one for me, my wife and my
son. After doing all that you suggested, I opened OE and clicked on several
hyperlinks and got the web pages. I was all set to celebrate. I decided to
check the other to user accounts and opened up my wife's and then my son's.
Each time I open OE in their accounts, I clicked on a hyperlink and ether
got no response or "My Documents" opened up. I then went through all the
procedures that you gave me for the other two user accounts and all the
settings were as they had been set under my account. No changes were
necessary. The only problem that I had encountered in running through the
solutions was in trying to register Mshtml.dll. On all three accounts, the
Mshtml.dll would not register. The error message advised "Mshtml was
loaded, but the DllRegisterServer entry point was not found. This file can
not be registered." I do not know if this is significant or not. As
mentioned, I resolved the problem under my user account, but not under the
other two. I saw another posting by you in regards to another individual
having a similar problem as myself. It was suggested that the identity in
the account my be damaged and creating a new user account was a possible
remedy. I would think that this may be an option for me and will try this
later today unless I find an alternate solution. Again, thank you.

Regards,
Bill

"Bruce Hagen" <Nos...@mymail.invalid> wrote in message
news:OWwDPz3V...@TK2MSFTNGP15.phx.gbl...

Bill Wittmer

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Apr 5, 2006, 12:48:24 AM4/5/06
to
Having exhausted all suggested solutions and the problem still existing, I
thought that maybe some registry editing may solve my problem. As
mentioned, when I click on a hyperlink in Outlook Express, "My Documents"
opens up. Having made all the suggested changes in "File Types" and still
no resolution, I am trying to find the registry keys that effect what
happens when one clicks on a hyperlink. Maybe a change in the registry will
fix the problem. Having read a lot of posts in this newsgroup, it appears
that this is a problem with several posters who still have not found a
resolution to the problem using the information that was provided. It is
evident that some other solution is needed. I do not want to poke around
the registry randomly so I hope that someone can make a suggestion as to
where to look and what keys to check.

Regards,
Bill


"Bill Wittmer" <wr.wi...@verizon.net> wrote in message

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the guru

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Apr 5, 2006, 4:12:59 AM4/5/06
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If it's not too late, can't you use System Restore to roll back to a
time before this problem occured? It looks as if more than just the
registry associations for hyperlinks may have been damaged.

The PC Guru's "Hyperlinks don't work" advice page:
http://www.the-pc-guru.com/Hyperlinks_dont_work_in_ema.php

The PC Guru: www.the-pc-guru.com

Steve Cochran

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Apr 5, 2006, 8:54:44 AM4/5/06
to
Go to Control Panel | Add / Remove Programs | Set Program access and
defaults and set IE and OE as default. See if that fixes it.

steve

"Tom Brown" <Burner...@NOSPAMatt.net> wrote in message

news:OJpJUoAW...@TK2MSFTNGP15.phx.gbl...

Steve Cochran

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Apr 5, 2006, 8:54:35 AM4/5/06
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Go to Control Panel | Add / Remove Programs | Set Program access and
defaults and set IE and OE as default. See if that fixes it.

steve

"Bill Wittmer" <wr.wi...@verizon.net> wrote in message
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Tom Brown

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Apr 5, 2006, 11:31:48 AM4/5/06
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Steve,

Thanks for the tip but that is not the problem. But, since you brought the
subject up, occasionally when I try to email a hyperlink, I find that the
Default Email program has been changed by some unknown reason. It happens
only every once in a while, but I wonder that caused it.

Tom


"Steve Cochran" <scoc...@oehelp.com> wrote in message
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Bill Wittmer

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Apr 5, 2006, 12:52:12 PM4/5/06
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Thanks again for your help, but I already had tried setting the default
Program Accesses with no luck. In regards to System Restore, I have never
been a fan of System Restore. I found it to be a space hog and to fail when
it was most needed. I have it turned off. I keep periodic images of my
hard drive with True Image and if all else fails I will restore a good
image.

Thanks,
Bill


"Steve Cochran" <scoc...@oehelp.com> wrote in message

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PA Bear

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Apr 5, 2006, 4:31:58 PM4/5/06
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Is IE7 B2P installed? Was it ever installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

PA Bear

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Apr 5, 2006, 4:32:38 PM4/5/06
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Is IE7 B2P installed? Was it ever installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Tom Brown wrote:
> I have had this same problem before and unfortunately it has recently
> resurfaced. It's driving me nuts!
>
> I just tried (and re-tried) EVERYTHING you said in this email and I still
> have a problem. When I click on a hyperlink in IE, everything works
> great. If I copy the link and insert it in either Google or IE, it comes
> right up. If I click on a hyperlink in an OE message, I get a lot of disk
> activity but nothing happens.

<snip>

Bill Wittmer

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Apr 5, 2006, 5:30:07 PM4/5/06
to
As a matter of fact I have IE 7 Beta 2 installed. It has been running on my
system for two weeks. I was looking for a way to uninstall in the other day
but had no luck.

Bill

"PA Bear" <PABe...@gmail.com> wrote in message
news:OqeOr$OWGHA...@TK2MSFTNGP05.phx.gbl...

PA Bear

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Apr 5, 2006, 6:28:21 PM4/5/06
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[Control Panel > Add/Remove Programs >] Set Program Access and Defaults >
Browser: IE *must* be chosen here if you're running IE7 Beta 2 Preview and
want such links to work.

Beta testers of IE7 Public Preview are asked to post their comments to and
seek what limited support is available at
microsoft.public.internetexplorer.general newsgroup.

On the web:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
--
~PA Bear

Jim Pickering

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Apr 5, 2006, 6:33:51 PM4/5/06
to
Running XP? In Control Panel, Add/Remove Progams, do you have the box to
"Show Updates" checked. If not, check it, then scroll to the bottom of the
list under the updates and Hot Fixes and you'll find the IE7 Beta. It
should be uninstalled from there.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.
Thanks.


"Bill Wittmer" <wr.wi...@verizon.net> wrote in message

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PA Bear

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Apr 5, 2006, 9:57:35 PM4/5/06
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Update: Starting with Build 5335, "Show Updates" does not have to be enabled
for IE7 Beta to appear in the list at A/RP.
--
~PA Bear

Jim Pickering wrote:
> Running XP? In Control Panel, Add/Remove Progams, do you have the box to
> "Show Updates" checked. If not, check it, then scroll to the bottom of
> the list under the updates and Hot Fixes and you'll find the IE7 Beta. It
> should be uninstalled from there.

<snip>

Jim Pickering

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Apr 5, 2006, 10:06:23 PM4/5/06
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Probably so, but most are still running build 5296 or earlier.
--
Jim


"PA Bear" <PABe...@gmail.com> wrote in message

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Tom Brown

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Apr 6, 2006, 1:00:47 AM4/6/06
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Nope, never had anything except IE6.

Tom

"PA Bear" <PABe...@gmail.com> wrote in message

news:OwtHDAPW...@TK2MSFTNGP02.phx.gbl...

Frank Saunders, MS-MVP OE

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Apr 6, 2006, 8:33:32 AM4/6/06
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"Tom Brown" <Burner...@NOSPAMatt.net> wrote in message
news:%23kEMngM...@TK2MSFTNGP03.phx.gbl
> Steve,
>
> Thanks for the tip but that is not the problem. But, since you
> brought the subject up, occasionally when I try to email a hyperlink,
> I find that the Default Email program has been changed by some
> unknown reason. It happens only every once in a while, but I wonder
> that caused it.

Is Outlook installed? Do you use it for anything?
Outlook updates often steal the default from Outlook Express.

--
Frank Saunders, MS-MVP OE
"Anyone who prefers security over freedom deserves neither."

Tom Brown

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Apr 6, 2006, 1:26:53 PM4/6/06
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I don't use Outlook but have thought about it and I think it is probably on
my computer. That makes sense that it might try to hijack my email
program if it is installed. Maybe I will just remove it.

Tom


"Frank Saunders, MS-MVP OE" <franks...@mvps.org> wrote in message
news:uB$XTZXWG...@TK2MSFTNGP05.phx.gbl...

PA Bear

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Apr 6, 2006, 6:58:50 PM4/6/06
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1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. (WinXP) [Control Panel > Add/Remove Programs >] Set Program Access and
Defaults > Email > ...

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098

DefaultMail v2.1 (<=best bet IMHO)
http://windowsxp.mvps.org/defaultmail.htm

Also consider uninstalling Outlook via Add/Remove Programs > MS Office >
Change.
--
~PA Bear

Bill Wittmer

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Apr 7, 2006, 1:25:32 AM4/7/06
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The reason I said I was looking for a way to uninstall IE7 was due to the
fact I could not find IE7 in the Windows XP uninstaller. Having a multitude
of problems with IE7 and no way to uninstall it, I reverted back to an image
of my system caputered by True Image a months ago. Now all my issues with
IE and Outlook Express have been resolved. I did submit an email to
Microsoft in regards to the issues I was have with the beta version of IE7.
I really appreciate all the input and help that was offered.

Thank You,
Bill
"Jim Pickering" <ji...@mvps.org> wrote in message
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Steve Cochran

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Apr 12, 2006, 10:05:28 AM4/12/06
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I don't know what would fix it then if your settings are correct for the
HTTP URL Protocol.

You might try reinstalling.

steve

"Bill Wittmer" <wr.wi...@verizon.net> wrote in message

news:OZvVdFN...@TK2MSFTNGP05.phx.gbl...

Steve Cochran

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Apr 12, 2006, 10:08:29 AM4/12/06
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See here: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306098

steve

"Tom Brown" <Burner...@NOSPAMatt.net> wrote in message

news:%23kEMngM...@TK2MSFTNGP03.phx.gbl...

Kaio Nascimento

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Apr 12, 2006, 11:47:47 AM4/12/06
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"Steve Cochran" <scoc...@oehelp.com> escreveu na mensagem
news:33B87362-6537-45BC...@microsoft.com...

aloima

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Apr 12, 2006, 1:51:02 PM4/12/06
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"PA Bear" wrote:

in my case ie7 is installed, so what does that mean? i've tried all of the
other suggestions and so far no luck.

PA Bear

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Apr 12, 2006, 4:56:37 PM4/12/06
to
aloima wrote:
> > Is IE7 B2P installed? Was it ever installed?
> > --
> > Tom Brown wrote:
> > > I have had this same problem before and unfortunately it has recently
> > > resurfaced. It's driving me nuts!
> > >
> > > I just tried (and re-tried) EVERYTHING you said in this email and I
> > > still have a problem. When I click on a hyperlink in IE, everything
> > > works great. If I copy the link and insert it in either Google or IE,
> > > it comes right up. If I click on a hyperlink in an OE message, I get
> > > a lot of disk activity but nothing happens.
> > <snip>
> >
> in my case ie7 is installed, so what does that mean? i've tried all of the
> other suggestions and so far no luck.

[Control Panel > Add/Remove Programs >] Set Program Access and Defaults >

Browser: IE *must* be chosen here if you're running IE7 Beta 2 Preview and
want such links to work.

Beta testers of IE7 Public Preview are asked to post their comments to

microsoft.public.internetexplorer.general newsgroup.

--

aloima

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Apr 12, 2006, 10:28:01 PM4/12/06
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that fixed the problem, thanks. now if only it wouldn't ask me authenticate
Hotmail all the time...i'll check out that other thread. thanks again.

PA Bear

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Apr 12, 2006, 10:34:30 PM4/12/06
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That and other issues in OE when running IE7 B2P are frequently discussed in
IE General newsgroup.

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
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