Hotmail fails to synchronise

Brenton

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Jul 15, 2003, 7:50:23 AM7/15/03

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Lately I have been having trouble getting Hotmail and
Outlook Express 6 to synchronise with each other. This is
the error message that I get:

Unable to poll for new messages on your HTTP server.
Account: 'Hotmail', Server: 'http://services.msn.
com/svcs/hotmail/httpmail.asp', Protocol: HTTPMail, Port:
0, Secure(SSL): No, Socket Error: 12019, Error Number:
0x80004005

I am using this HTTP server that Outlook put in: [http:
//services.msn.com/svcs/hotmail/httpmail.asp]. I have also
tried [http:/oe.hotmail.com/secure/hmdata], but it fails to
recognise that as well.

I have tried pinging both addresses but I do not get an
answer from either of them. Anyone got any clues? Muchly
appreciated.

PA Bear

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Jul 15, 2003, 4:07:28 PM7/15/03

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Is this sudden/new behavior or an ongoing problem? Is it a free Hotmail
account (na...@hotmail.com) or an MSN account (na...@msn.com)?

These very infrequent '0x80004005' errors (if not due to temporary problems
on Hotmail's end) are most often associated with the proxy server at your
ISP (though most ISPs have upgraded their proxy servers to cope with WebDAV
a long time ago).

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q259133

One simple test would be to ask someone else that you know who uses the same
ISP if they can create a new Hotmail account, and access it through OE.
(-Whoever, 17 Jun-03)

Also try the account in a new Named Identity.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com

Brenton Thomson

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Jul 16, 2003, 1:04:51 AM7/16/03

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It's only happened recently - I use a free address, and I've emailed my ISP
regarding WebDAV but haven't got a response.
As I said, I've tried pinging the server address, but haven't got a
response. Can you or anyone try pinging the address I pasted in my earlier
post?

Thanks

"PA Bear" <PAB...@mvps.org> wrote in message
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whoever

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Jul 16, 2003, 1:20:00 AM7/16/03

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"Brenton Thomson" <tho...@cybernexus.wox.org> wrote in
news:e2dcNg1S...@tk2msftngp13.phx.gbl:

> It's only happened recently - I use a free address, and I've emailed
> my ISP regarding WebDAV but haven't got a response.
> As I said, I've tried pinging the server address, but haven't got a
> response. Can you or anyone try pinging the address I pasted in my
> earlier post?

Microsofts firewalls block ICMP packets, so you can't ping the servers,
but they're still there. (This is fairly normal practice these days).

Check your clock, make sure that you're set to receive cookies, and try
again. if you still have problems, turn on HTTP Troubleshooting
(Tools/Options/maintenance) and see if there's anything relevant in the
HTTPMail.LOG file.

Brenton Thomson

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Jul 16, 2003, 2:34:15 AM7/16/03

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I checked with some other people whom are with my ISP, and their Hotmail
works fine for it - no problems, so I'm suspecting it is my router.

"whoever" <nos...@nospam.invalid> wrote in message
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Brenton Thomson

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Jul 16, 2003, 3:42:22 AM7/16/03

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I've been fiddling with my router for hours, and now some people are
suggesting, that through the use of transparent proxies, my ISP are screwing
me around :S

"Brenton Thomson" <tho...@cybernexus.wox.org> wrote in message
news:O#xeIR2SD...@TK2MSFTNGP10.phx.gbl...

whoever

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Jul 16, 2003, 8:27:14 AM7/16/03

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"Brenton Thomson" <tho...@cybernexus.wox.org> wrote in

news:ONYcP32S...@TK2MSFTNGP11.phx.gbl:

> I've been fiddling with my router for hours, and now some people are
> suggesting, that through the use of transparent proxies, my ISP are
> screwing me around :S

If there's a transparent proxy, it's show up in the HTTPMail.LOG file - the
Server: line should say

Server: Microsoft-IIS/5.0

If your ISP is using a transparent proxy, the Server line will show it.

PA Bear

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Jul 16, 2003, 1:22:30 PM7/16/03

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What make/model of router is it? Linksys BEFSR41, BEFSR81 or BEFW11S4, by
chance? Even if it's not, you may need to tweak your MaxMTU settings.
Related links:

http://support.microsoft.com/?kbid=315008

http://support.microsoft.com/?kbid=329918
(points to http://www.linksys.com/support/support.asp?spid=87)

http://support.microsoft.com/?kbid=250663

http://support.microsoft.com/?kbid=158474
--
~PA Bear

Brenton Thomson

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Jul 16, 2003, 9:00:23 PM7/16/03

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It's a NetComm NB1300 ADSL Router/Modem

"PA Bear" <PAB...@mvps.org> wrote in message

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Brenton Thomson

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Jul 17, 2003, 2:09:56 AM7/17/03

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After speaking with my ISP, they have revealed that is infact their fault -
their use of a transparent proxy server does not support WebDAV - they are
working to fix it - thanks people.

"Brenton Thomson" <tho...@cybernexus.wox.org> wrote in message
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