RE: Address Bar not working
nungy
you need to delete an update from microsoft that is causeing you this problem
the update is kb908531
kev
"JoeS" wrote:
> Hi. I'm running IE 6.0 SP2 and as of this morning I can't link to any web
> sites I type in the address bar.
> When I start IE, my home page comes up and I can browse by clicking on the
> different links, but when I type a URL in the address bar and click GO,
> nothing happens.
> Any ideas?
JoeS
the update?
Karen
able to use my address bar. Any ideas?
Don Varnau
If this problem appeared after updates from Microsoft were installed (last
couple of days) see this information from Stephen Hui [MSFT]
We've determined that the majority of the issues people are having with
MS06-015 / KB908531 are due to a bad interaction between the security update
and a software component included with various HP hardware devices,
including but not limited to printers, scanners, and cameras.
Here are two fixes which should fix problems caused by the interaction with
the HP software:
------------------------------
Option 1 - Modify the registry
- (If you have multiple user accounts set up) Log onto the computer using an
account with Administrator privileges
- Click the Start button, then click Run and type "regedit" at the prompt,
without the quotes; this will start Registry Editor
- Locate the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell
Extensions\Cached key in Registry Editor
- Right click on the key and select New / DWORD Value
- Rename the resulting value "{A4DF5659-0801-4A60-9607-1C48695EFDA9}
{000214E6-0000-0000-C000-000000000046} 0x401", without the quotes
- Right click the value, select Modify, and type "1" into the Value Data
field
- Close Registry Editor
------------------------------
Option 2 - Kill the HP process
- Wait until Internet Explorer, Windows Explorer, or whichever component is
encountering problems is in an unresponsive state
- Click the Start button, then select Run and type "taskmgr" at the prompt,
without the quotes; this will start Task Manager
- Locate any instances of hpgs2wnd.exe or hpgs2wnf.exe in Task Manager, then
right click on them and select End Process
(Note: Option 2 this may disable some HP device-specific functionality until
you restart your computer.)
If your computer is not currently unresponsive, you should only have to do
Option 1 or Option 2, not both. If your computer is currently unresponsive,
you should be fixed by doing Option 2.
I'm very sorry about the inconvenience this has caused you all; hopefully
this will get things back on track. Please note that MS06-015 fixes a
critical security vulnerability, so it's very important that you reinstall
it as soon as possible if you've uninstalled it. Please also keep in mind
that disabling Auto Update will leave your computer unprotected even after
we release security updates. I understand that this experience has been
very frustrating for many of you, but I really must still strongly recommend
that you leave Auto Update enabled for your own safety.
Last but not least -- if anyone encounters similar problems after attempting
both options above, please post about it here so that we can continue to
investigate.
- - - - -
For the removal option look for another discussion also named "Address Bar
Not Working" (April 14) you will be giving up the enhanced security provided
by this update.
Hope this helps,
Don
[MS MVP- IE]
"JoeS" <JoeS[at]discussions.microsoft.com> wrote in message
news:EA7C77C8-6743-4EA2...@microsoft.com...
wallace@discussions.microsoft.com holly wallace
fixed the problem.
Mulder
you still cannot perform a search. Another post said to open your task
manager and end the processes on the following two processes, hpgswnd.exe
and hpgs2wnf.exe. When these two are stopped IE6 returns to normal. This
problem has to do with some security porblem that doesnt like Hewlet packard
devices. So have said to restore your computer prior to this update that is
causing the problem but I was cleaning out my computer the other day and
deleted about 3Gb of restore points so now I cant restore to a point before
this happened. Microsift why dont you fix the problem or inform us of it?
David
J Miller
Ending 3 processes every time I start my computer in order to use my
drop-down navbar is a stone-age workaround. I could do it, sure, but how do
I explain this to my comp-challanged fiancee? And I lose functionality on my
printer whenever I end the processes, also. This solution, while it works,
is essentially worthless.
I give MS a lot of credit. I have never had ANY problems with any MS
software previous to this issue - but this is kind of a big issue. It's not
like half the world doesn't have HP printers and scanners. I removed the
update - and I'd like to plead with MS personnel to please, please develop a
fix or patch for this that provides the security we deserve along with the
functionality we have come to depend on. Thanks Don and others whose
responses were helpful, even if the "end processes" workaround seems like it
was developed by Cro-Magnon man.
J Miller
AByteDoc
indicator -- it too will be a winner. Happy to find your fix out here Don...
: )
really pleased in PA@discussions.microsoft.com Not really pleased in PA
908531 did work. HOWEVER, Microsoft then continues to download 908531 to my
computer and I have to keep deleting it!! Why does Microsoft continue to
send updates that are known to be causing a problem?? When will Microsoft
FIX it?
RWS
news:3FCDED97-4BA8-4753...@microsoft.com...
"JoeS" wrote:
------------------------------------------------------------------------------------
Sorry to hear you are having the 908531 issue.
I do not have the issue as I don't have any of the related HP components installed.
I suggest TEMPORARILY deselecting the Automatic Updates setting of
"Automatic (recommended)" in System Properties / Automatic Updates tab
and instead selecting "Notify me but don't automatically download and install them"
and then when notified of an update, manually go to Windows Update and check
to see what updates are available and avoid 908531 until there is a notice that the
issue with HP components has been resolved.
------------------------------------------------------------------------------------
Not really pleased in PA
done exactly as you suggest. However, that results in Norton AV Protection
Center popping up a warning about 20 times a day that this setting for Auto
Update is affecting my security status. While this is not a real "issue", it
is annoying as all get out as it is occurring on both of my HP computers.
And I'm not sure how to tell when it is safe to allow 908531 to install
except for just trying it from time to time. It would be nice to at least
see a commitment from Microsoft to fix it. Not having any idea what to
expect is really the worst! I'm usually pretty calm and understanding, but
this one is getting to me!
RWS
"Not really pleased in PA" <Notreallyp...@discussions.microsoft.com> wrote in message
news:4CE0C656-4AD6-46D2...@microsoft.com...
Thanks for the tip, RWS. Of course, your are absolutely right, and I have
done exactly as you suggest. However, that results in Norton AV Protection
Center popping up a warning about 20 times a day that this setting for Auto
Update is affecting my security status. While this is not a real "issue", it
is annoying as all get out as it is occurring on both of my HP computers.
And I'm not sure how to tell when it is safe to allow 908531 to install
except for just trying it from time to time. It would be nice to at least
see a commitment from Microsoft to fix it. Not having any idea what to
expect is really the worst! I'm usually pretty calm and understanding, but
this one is getting to me!
---------------------------------------------
Check this out:
http://support.microsoft.com/?kbid=918165
---------------------------------------------
LITTLEL
regedit nor deleting the the update worked for my computer... but killing the
HP processes did the trick. Also changing the setting for the MS AutoUpdate
to Notify is a VERY good suggestion. I believe this is the second time an MS
update has horked my machine. But hey, twice in over a decade is still a
pretty good track record.
Thanks again!
LittleL in Colorado
Wally2007
associated with the HP software. At this point in time I am totally
confused. I had the unfortunate issue with the Photosmart Software. I
purchased a new HP 3210 (early June) all-in-one printer and have had nothing
but problems since. Due to lockups once I attempted to load the software and
spending countless days with the techs from HP and Dell, the only remedy they
could come up with was format, debug, the machine. Roughly a day or two
later I read an article PC World concerning the HP issue, which apparently
has created havoc with both XP, Mozilla and one other program. I spoke with
what I thought was a senior tech with HP and cited the article in PC World.
He indicated to me, that he never heard of any such conflict. CRAZY!!!! I
have had nothing but continual problems with this printer, and never expected
all these other underlying problem issues.
If you would kindly reply, I would be great to try and get to the root of
these problems. THANKS for your time
Don Varnau
Are you current on updates for Windows and Internet Explorer? From IE>
Tools> Windows Update.
The IE update which had problems with some HP hardware and software was
revised and re-released. That issue was resolved several months ago.
You may have several unrelated problems. What, specifically are the Internet
Explorer issues?
Don
[MS MVP- IE]
"Wally2007" <Wally2007[at]discussions.microsoft.com> wrote in message
news:D7BAA391-BCF3-4205...@microsoft.com...
Wally2007
with critical updates, at least that was just indicated on the express check.
My main issue is each time I opt for another web site, I lose the previous
page (the previous page momentarily appears and opens the new page) and does
not appear in IExpl tool bar. I have also been plagued with an issue in power
options. Each time I idle, after twenty minutes or so, I am prompted for my
password. I have checked the advanced tab and have deselected both options.
Dan, I would like to further add, I have researched to my best within MS KB
and the DELL forums to rectify both of these issues with negative results. If
you may be of any help with either of these issues, it would be immensley
appreciated. THANK YOU
Don Varnau
You wrote:
> My main issue is each time I opt for another web site,
> I lose the previous page (the previous page momentarily
> appears and opens the new page) and does not appear in IExpl tool bar.
So, you can access web pages, right? Is the problem that you can only have
one IE window open at a time?
> I have also been plagued with an issue in power options.
> Each time I idle, after twenty minutes or so, I am prompted for my
> password.
Go to Control Panel> Power options. If this is a desktop computer, choose
the Home/Office Desk power scheme- Turn off monitor- never, turn off hard
disks- never, etc. If it's battery powered ( a notebook /laptop) choose
appropriate power options. In either case, click on the advanced tab and
uncheck "Prompt for password when computer resumes from standby.
The sleep/suspend/hibernate options can be more trouble than they're worth
on desktop systems. Turn off the monitor to save electricity- shut down the
computer if you won't be using it for an hour or two (arbitrary time-
personal opinion.)
Don
[MS MVP- IE]
"Wally2007" <Wally2007[at]discussions.microsoft.com> wrote in message
news:93DDDFA4-8629-40F6...@microsoft.com...
> > "Wally2007" <Wally2007[at]discussions.microsoft.com> wrote in message
> > > > > go, nothing happens.
> > > > > Any ideas?
> >
> >
Wally2007
from my desktop, I lose the previous page. However for example if I select
Fidelity Inv. that particulare site will appear in the tool bar.
I also adusted the power options SAVED Home Office/Desktop and set
monitor,HD,and stystem standby, to NEVER.
Wally2007
note, remains minimized. STRANGE
Don Varnau
opens-window closes issue...
From IE> Tools> Internet Options> Advanced> Browsing> uncheck "Reuse windows
for launching shortcuts."
And, look through Control Panel> Add or remove programs for the Yahoo
toolbar. If it's there, uninstall it.
> page where I am replying with this note, remains minimized.
To get new windows to open full size, try this...
Open a webpage. Stretch it out to fullsize. Don't use maximize.
Choose any link on that webpage and right-click> open in a new window.
Stretch that second window out to the desired size- don't use maximize.
Close the first IE window. Then close that second resized window.
Don
[MS MVP- IE]
"Wally2007" <Wall...@discussions.microsoft.com> wrote in message
news:244B234F-8338-47F2...@microsoft.com...
> > "Wally2007" <Wally2007[at]discussions.microsoft.com> wrote in message
[snip]
Wally2007
functioning just fine. I did not have the Yahoo tool bar in add & remove.
Now if we can only resolve this Global Warming matter. THANKS MUCH for all
your expertise and patience.
Don Varnau
Glad you got it resolved. Thanks for the feedback.
Don
[MS MVP- IE]
"Wally2007" <Wally2007[at]discussions.microsoft.com> wrote in message
news:F0C7B661-6AD1-4751...@microsoft.com...
> Thanks Dan, Done Deal Both the Explorer and Power Options issues seem to
be
> functioning just fine. I did not have the Yahoo tool bar in add & remove.
> Now if we can only resolve this Global Warming matter. THANKS MUCH for
all
> your expertise and patience.
> "Don Varnau" wrote:
>
> > OK, let's see if we can fix a couple of these issues. For the window
> > opens-window closes issue...
> > From IE> Tools> Internet Options> Advanced> Browsing> uncheck "Reuse
windows
> > for launching shortcuts."
> > And, look through Control Panel> Add or remove programs for the Yahoo
> > toolbar. If it's there, uninstall it.
> >
> > > page where I am replying with this note, remains minimized.
> >
> > To get new windows to open full size, try this...
> > Open a webpage. Stretch it out to fullsize. Don't use maximize.
> > Choose any link on that webpage and right-click> open in a new window.
> > Stretch that second window out to the desired size- don't use maximize.
> > Close the first IE window. Then close that second resized window.
> > "Wally2007" wrote in message
> > > > > > > "Don Varnau" wrote:
Wally2007
Yes Sir, the problem with the Expl issue resolved, however I let the pc
idle for twenty mins or so and I was prompted again for my password. Would
you happen to have any additional suggestions for this matter??
Thank You
Frank Saunders, MS-MVP OE/WM
> Hi Dan,
> Yes Sir, the problem with the Expl issue resolved, however I let the pc
> idle for twenty mins or so and I was prompted again for my password.
> Would
> you happen to have any additional suggestions for this matter??
> Thank You
Are you connected by dialup?
--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.
Wally2007
Jim Wood
I have this same problem, but can't associate it with the HP software. As
far as I can tell, this HP isn't running (per Task Mgr.). I have run the
script (from another MVP site) that modifies the Registry exactly per your
instructions to do it manually. Also, this is a new (re)installation on
Windows and KB908531 isn't on this machine. Still I cannot type into the IE6
address bar, but links or abbreviated address entered with Ctrl+Shift+Enter
goes to the site. Many services that work through IE fail (some Win
updates). Very frustrating. Any other hints?
Don Varnau
It's not likely that MS06-015 / KB908531 is causing this problem. That
episode occurred nearly a year ago.
XP assumed, but which version of Windows?
If XP- is it XP SP2?
What's the version of Internet Explorer in IE> Help> About? Example:
6.0.2800.1106
Don
[MS MVP- IE]
"Jim Wood" <JimWood[at]discussions.microsoft.com> wrote in message
news:3E7821DE-233B-4D91...@microsoft.com...
> Don:
>
> I have this same problem, but can't associate it with the HP software. As
> far as I can tell, this HP isn't running (per Task Mgr.). I have run the
> script (from another MVP site) that modifies the Registry exactly per your
> instructions to do it manually. Also, this is a new (re)installation on
> Windows and KB908531 isn't on this machine. Still I cannot type into the
IE6
> address bar, but links or abbreviated address entered with
Ctrl+Shift+Enter
> goes to the site. Many services that work through IE fail (some Win
> updates). Very frustrating. Any other hints?
[On April 14, 2006]
> > "JoeS" <JoeS[at]discussions.microsoft.com> wrote in message
Jim Wood
Thanks very much for the reply; I'm impressed, given the age of this thread.
Well, although IE6 would work (sometimes!) in only the click-through mode, I
was finally able to establish a solid connection with the MS Update site. I
downloaded and installed IE7, for the second time, and this installation is
working perfectly. Lord help me if I have to drop back to IE6, but as long
as the current version continues to provide me with dependable Internet
access, I'm as happy as the proverbial clam.
I think what finally did it is this. I downloaded the Firefox browser on
another computer to a flash drive, and actually had that flash plugged into
the subject machine preparatory to loading it as a last, desperation attempt
toward a reliable connection. Well, maybe IE6 saw that flash drive sitting
there and thought, "Hmmm, I'd better get my act together or this guy is going
to abandon me." You think?
Thanks again,
Jim
Lee Lord
Jim Wood
I feel for you; this was a BIG problem for me, and I'm still not sure how it
finally resolved itself. It started for me when I had to replace a mother
board and power supply, then reinstall Windows XP-Pro in the "repair" mode;
that is, not a clean install, but not having to reinstall all the other
programs, etc. either. Everything was fine, including IE6 that automatically
installed from the Windows disk. But of course I wanted to upgrade to IE7,
since I had been using it before my crash.
So I downloaded the IE7 upgrade and that's when the troubles began. It
would open, but any URL typed into the address bar would cause multiple
openings of IE7 until the taksbar was overflowing. These would have to be
cleared using Task Manager, and using it faster than a new IE7 would appear.
Uninstalling IE7 to drop back to IE6 did not help... same thing. That's
when I started asking for help. But nothing definitive ever worked, so I
just kept playing with it.
The Search feature would bring up Google okay, and clicking-through on a
link would sometimes work. So I was able to get to the Windows Update site
that way and download a whole bunch of updates (remember, this was a Windows
reinstall), including IE7. This time when IE7 installed, everything worked
just fine.
Sorry, I have no idea of what fixed the problem, and at one point I was read
to install Firefox, just to see if I could get reliable Web browsing and hope
for more help.
Best of luck, and do let us know if you solve this in a scientific manner.
Things that 'fix themselves' are always a worry.