mine are all ok running nt4sp6a 98se 2000sp4 xpsp2
1. Go to Start --> Control Panel --> Add or Remove Programs
2. Make sure the "Show updates" box at the top is checked.
3. Find Security Update for Windows XP (KB908531) and click it.
4. Click the Remove button.
5. Click Finish to restart computer.
microsoft.public.windowsupdate
On the web:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate
In your newsreader:
news://msnews.microsoft.com/microsoft.public.windowsupdate
Email PSS via http://support.microsoft.com/oas/default.aspx?gprid=6527
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
The team are aware of the problem. Its being investigated.
I'm uncertain why this particular feature would be affected; the dropdown
list references the TYPEDURLS in the registry.
Try going to Tools, Internet Options, Content, Autocomplete and clear all
caches. Also delete Internet Explorer's History. Restart the browser then
test.
--
Sandi - Microsoft MVP since 1999
http://www.ie-vista.com
http://inetexplorer.mvps.org
Thanks,
Steve
Not only do I have the same issues as you, the updates have really effected
my entire Office Applications.
Here is just a short list:
1- Cannot open any web project using the application (Visual Web Developer,
Front Page), I have to locate a specific file and Right Click > Open With
2- Cannot import anything into web development projects (Must use copy and
paste). I cannot save compiled applications to any web project.
3- Cannot save any attachment in Outlook
4- Cannot attach any file in Outlook
5- Cannot open any office file in it's application (Word, Excel, PowerPoint,
etc..
I have been spending all day trying to find work arounds just to open a
development project.
--
*****************
JDR
<sh...@microsoft.com> wrote in message
news:1144889516....@i40g2000cwc.googlegroups.com...
**Thomas, do NOT post your real email address in /any/ public newsgroup or
forum!**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
PA Bear wrote:
> A Softie posting to a public newsgroup via Google Groups? I don't think
> so...
>
> **Thomas, do NOT post your real email address in /any/ public newsgroup or
> forum!**
>
Thomas wrote:
> I'm not at school tonight obviously (and have considered staying home
> tomorrow if it is the nightmare today was haha) But you can contact me
> there "hell...@wonder.k12.ar.us" and tomorrow I can send you info about
> the
> configs if you want. I tried however to find any commonalities and was
> unable to find anything conclusive. Some have just plain IE6, others have
> google toolbar, yahoo toolbar, etc. In my own room/office I have Windows
> 2K
> on both a laptop and desktop and both were exhibiting this symptom until I
> finally turned them off and gave up. My own computers that I was having
> problems with have - www dot iwon dot com - as their homepage and the
> school
> computers have our school's webpage - wonder dot k12 dot ar dot us - I
> tried
> removing the updates and it didn't help and of course 2K doesn't have
> system
> restore and I'm not about to try to reformat and reinstall the entire OS
> and
> all software. I'll go to netscape before that. I just hope it gets fixed
> tonight and released tomorrow and fixes over the bug without having to do
> anything special.
First I rebooted, no luck but had to give it a shot.
Second, I decided to uninstall the recent updates one at a time. There seems
to be an interdependancy between KB908531, KB911562, and KB912812. I say this
because when I tried to uninstall KB908531 first it showed the others as
possibly not working properly once the uninstall completed. KB912812 showed
KB911562 as being dependent as well. So, I started with KB911562. Uninstalled
and rebooted. The problem was no longer present with IE. I then installed
KB911562 alone and it rebooted. IE was still working properly and all the
patches were now installed.
I am not sure if this was just luck or what. But, since it worked for me I
thought I would pass it along. I am going to test this on more systems when I
get back in the office tomorrow.
The Autocomplete and common IE troubleshooting steps did nothing
I also checked the registry reference of TYPEDURLS, those were set properly
and didn't appear to be a part of the problem.
1. After discovering the problem I did a system restore to a known good
time. This got IE working again.
2. Re-ran the Microsoft Update and installed the patches again. Bad idea.
After the reboot the problem with IE was back.
3. I uninstalled KB911562 and rebooted. IE was still broken.
4. I uninstalled KB912812 and rebooted. IE was still broken.
5. I uninstalled KB908531 and rebooted. IE seemed to work fine. I still
have KB911567 installed.
I called MS free Security support for Canada but they were closed. Sigh....
Hi Chuck,
In the windows update group someone claims that renaming "verclsid.exe" to
something else (it was installed with the update) like maybe
"verclsidold.exe" is a workaround.
Changing the name should keep it from starting.
Things that I have learned the hard way about updates.
1.Never have autoupdate turned on.
2.Waiting a week or maybe two before installing updates is no big deal,and
in turn I can see which ones will screw my system up.
3.Only install one at a time.
4.Never install an update that says "this exploit cannot be exploited
remotely".
--
Mike Pawlak
Thanks for the post.
Removing KB908531 not only restored IE, but also restored all Office Apps.
to normal functionality.
It definitely appears that KB908531 is the problem.
--
*****************
JDR
--
Mike Pawlak
We've determined that the majority of the issues people are having with
MS06-015 / KB908531 are due to a bad interaction between the security update
and a software component included with various HP hardware devices,
including but not limited to printers, scanners, and cameras.
Here are two fixes which should fix problems caused by the interaction with
the HP software:
Option 1 - Modify the registry
------------------------------
- (If you have multiple user accounts set up) Log onto the computer using an
account with Administrator privileges
- Click the Start button, then click Run and type "regedit" at the prompt,
without the quotes; this will start Registry Editor
- Locate the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell
Extensions\Cached key in Registry Editor
- Right click on the key and select New / DWORD Value
- Rename the resulting value "{A4DF5659-0801-4A60-9607-1C48695EFDA9}
{000214E6-0000-0000-C000-000000000046} 0x401", without the quotes
- Right click the value, select Modify, and type "1" into the Value Data
field
- Close Registry Editor
Option 2 - Kill the HP process
------------------------------
- Wait until Internet Explorer, Windows Explorer, or whichever component is
encountering problems is in an unresponsive state
- Click the Start button, then select Run and type "taskmgr" at the prompt,
without the quotes; this will start Task Manager
- Locate any instances of hpgs2wnd.exe or hpgs2wnf.exe in Task Manager, then
right click on them and select End Process
(Note: Option 2 this may disable some HP device-specific functionality until
you restart your computer.)
If your computer is not currently unresponsive, you should only have to do
Option 1 or Option 2, not both. If your computer is currently unresponsive,
you should be fixed by doing Option 2.
I'm very sorry about the inconvenience this has caused you all; hopefully
this will get things back on track. Please note that MS06-015 fixes a
critical security vulnerability, so it's very important that you reinstall
it as soon as possible if you've uninstalled it. Please also keep in mind
that disabling Auto Update will leave your computer unprotected even after
we release security updates. I understand that this experience has been
very frustrating for many of you, but I really must still strongly recommend
that you leave Auto Update enabled for your own safety.
Last but not least -- if anyone encounters similar problems after attempting
both options above, please post about it here so that we can continue to
investigate.
Thanks,
Steve
This posting is provided "AS IS" with no warranties, and confers no rights.
Is this intended to be a permanet fix or something until MS has time to
repackage KB908531? I understand option #2 but don't see how this will solve
the problem in the long term. If you end those processes install the KB
again then restart you would be back in the same situation correct? I am
guessing the last place MS is going to have your basic user trying to fix
this is by making Reg Edits.
In your example I have BOTH of those HP processes running because of my HP
Photosmart printer. I don't understand how ending them would fix the problem
and allow the KB to be installed. They would restart the next time the
system is rebooted.
In several conversations I have had with MS support today they have
suggested in every situation to UNINSTALL the KB untill such time it can be
fixed. I know in my situation I renamed verclsid.exe (which has 6 instances
in task manager) restarted and XP is working better that ever. My
understanding after talking with MS, this is the problem file causing the
hangs and other issues. I would think this KB is to be repackaged and MS
will not be offering the reg fixes or term services you mentioned as a
permanent solution?
Thank you for any information you can provide.
Such are the perils of posting while the investigation is still underway.
:-)
Thanks. This fixed the problem. I have an HP 1500 LaserJet and a 5470C
scanner. To others making this fix, if you attempt to copy and paste the
registry key, paste it into Word first and remove any paragraph marks in the
middle of the key (there was one in the middle of the key when I did this,
since it wraps to a new line in Stephen's message). Also, back up your
registry or make a restore point before doing this in case you don't get it
exactly right.
--
George
I appreciate that, but why hasn't the patch been rescinded and taken down?
Only a very small percentage of users are likely to navigate their way here
or to any other support sites (especially if they browsing is shot), so
posting a temporary fix isn't as helpful as it could be. Far more users are
probably struggling to work out what has gone wrong with their system and
could follow the advice of my son (a Mac user) who said a complete reinstall
of Windows was the only fix.*
Take down the faulty patch now. Put up a replacement that removes any faulty
patches that have been installed and subsequently put up a working fix.
In reality users have been vulnerable to the threat since they installed
Windows (even if it hadn't been identified), so another couple of days to get
a working fix is likely to do less damage than "breaking" systems of all
users.
Nigel
* Despite being a computering under-grad, he won't make a detective or IT
support tech!
Thanks for your reg fix on kb908531--I ignored it. Note, you did not
explain which HP device files need to be killed. I agree that is the
best solution, in fact I do not understand why HP has so damn many
little devices on a normal XP home computer--what on earth are they
doing? Regardless, I am writing to indicate that the Wilders thread on
the subject has numerous non-hp users with systems down, like
EVERYBODY, or at least almost everybody.
Best fix is a)do not ever use IE. b)completely uninstall KB908531
including a search and destroy of files, prefetch and registry
containing references therof.
Microsoft needs to go public with this providing a delivery date for
the repaired patch and a working uninstall method, which uninstall on
XP does not provide. Come Monday, this will be all over the tech
newsoutlets pressing how Microsoft is not paying attention to the
effects of their security patches on unsuspecting users. The whole
thing should not have happened and is a huge blanking screwup.
Michael Davis
I've tried both fixes, and neither works for my computer. I do have an
HP OfficeJet 7130, but I don't have the Sunbelt Kerio Personal
Firewall. I use Norton Internet Security, and Webroot Spy Sweeper. I
have not removed the security update as you suggested.
I cannot open any nested folders under My Documents using MS Word. I
CAN open single files under My Documents, and under the "Open" section
of the task panel when you first open MS Word.
I hope this gives you more information from which to help me.
Thank you,
Catherine
*************************************************************************************************
"Mike" wrote:
> Try this:
>
> 1. Go to Start --> Control Panel --> Add or Remove Programs
> 2. Make sure the "Show updates" box at the top is checked.
> 3. Find Security Update for Windows XP (KB908531) and click it.
> 4. Click the Remove button.
> 5. Click Finish to restart computer.
>
>
Problems in Windows Explorer or the Windows shell after you install security
update MS06-015 (15 Apr-06)
http://support.microsoft.com/default.aspx/kb/918165
<QP>
. Unable to access special folders like "My Documents" or "My Pictures".
. Microsoft Office applications may stop responding when you attempt to save
or open Office files in the "My Documents" folder.
. Office files in the "My Documents" folder are not able to open in
Microsoft Office.
. Opening a file through an application's File / Open menu causes the
program to stop responding .
. Typing an address into Internet Explorer's address bar has no effect.
. Right-clicking on a file and selecting Send To has no effect.
. Clicking on the plus (+) sign beside a folder in Windows Explorer has no
effect.
. Some third-party applications stop responding when opening or saving data
in the "My Documents" folder.
</QP>
The Registry edit referenced in Resolutions section of 918615 above can be
implemented by downloading:
HP's Share-to-Web software - Fix (Line 383, Right)
http://www.kellys-korner-xp.com/xp_tweaks.htm
To use: Download the .vbs file and save it to your hard drive (you may want
to right click and use Save Target As). Double-click the vbs file. You will
be prompted when the script is done.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Steve Hui wrote (snipped)
OS is Windows XP Home sp2 and IE6 sp2 with all of the April updates installed.
Frank
Thanks very much for providing this info - after a couple of
frustrating days of searching, this solution worked fine for me.
One thing I noticed which I thought worth mentioning was that I saw a
"The system has recovered from a serious error" message after the
re-boot that followed installing your additional registry key (Your
Option 1 solution). The error has not re-appeared since and the
additional reg entry seems to be there ok.
Event details were:
Event ID: 1003 Category: (102)
Error code c0000218, parameter1 e200f098, parameter2 00000000,
parameter3 00000000, parameter4 00000000.
The original fault symptoms on my Athlon 1.1GHz 1GB RAM XP Pro SP2
workgroup based system were that Windows explorer would hang when I
closed it or that the tree view part would hang with an hourglass if I
attempted to expand a branch.
On closing, I'd lose the explorer window but retain the toolbar button
which then refused to restore. I'd have to resort to task manager to
get rid of it. I have an HP 5400cscanner and HP Laserjet 4L printer
installed (among other things).
Everything ok now - Thanks again!
-Graham
"PA Bear" wrote:
> <sigh> So much for "Trustworthy Computing"...
> --
> ~PA Bear
>
> Thomas wrote:
> > I'm not at school tonight obviously (and have considered staying home
> > tomorrow if it is the nightmare today was haha) But you can contact me
> > there "hell...@wonder.k12.ar.us" and tomorrow I can send you info about
> > the
> > configs if you want. I tried however to find any commonalities and was
> > unable to find anything conclusive. Some have just plain IE6, others have
> > google toolbar, yahoo toolbar, etc. In my own room/office I have Windows
> > 2K
> > on both a laptop and desktop and both were exhibiting this symptom until I
> > finally turned them off and gave up. My own computers that I was having
> > problems with have - www dot iwon dot com - as their homepage and the
> > school
> > computers have our school's webpage - wonder dot k12 dot ar dot us - I
> > tried
> > removing the updates and it didn't help and of course 2K doesn't have
> > system
> > restore and I'm not about to try to reformat and reinstall the entire OS
> > and
> > all software. I'll go to netscape before that. I just hope it gets fixed
> > tonight and released tomorrow and fixes over the bug without having to do
> > anything special.
>
>
Then the update was installed again with auto updates and now I have the
same problem all over again.
What is the solution??
I notice that after instalation of this pack my computer freezed
sometimes. I have hp printer 692c and I desinstaled the fix and my
computer now is ok. I did not modifie my registry yet.
Van Der
Richard Earley
Applied the registry fix and then killed the "verclsid.exe" processes,
approximately 10 of them.
Browser problems go away for about 30 seconds and then the
"verclsid.exe" processes re-appear and the browser stops working again.
I found one workaround until we can figure this out - If the users type
in "http://" in front of the "wwww", it will go to the page with no
problem.
Rich
I had to uninstall the update. I can't use the update no matter how
critical it is since MS Word is also critical to my business.
I am running win 2000 server.
John
Hi,
You might want to read
You may experience problems in Windows Explorer or in the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165
Kind regards
Hans
On which OS? Where are you seeing it? E.g. if you are an administrator
on XP and seeing this happen under AU you should learn how to decline
updates. Hint: use the AU Help. /How does Automatic Updates work?/
Hmm... evidently that Help file isn't particularly well written or well indexed.
Tip: Enter in the search tab: decline* OR check
and doubleclick on: Stop Windows from notifying you about updates you
have already decided not to download or install (hide updates)
I suspect that they may have thought that the purpose of the checkboxes
in the Custom UI was so self-evident that they didn't have to document
it particularly.
HTH
Robert Aldwinckle
---
"When the update is re-released, it's going to be very much targeted to
people who are having the problem, or people who have not installed MS06-015
yet. That means if you have already installed MS06-015 and are not having
the problem, there's no action here for you. Windows Update, Microsoft
Update, and Automatic Update will have detection logic built into them to
only offer the revised update (which essentially includes the reg key fix)
to those customers who either don't have MS06-015 or are having the
problem."
Source: http://blogs.technet.com/msrc/archive/2006/04/21/425838.aspx
(2) You may experience problems in Windows Explorer or in the Windows shell
after you install security update MS06-015 (v3.0, 20 Apr-06)
http://support.microsoft.com/default.aspx/kb/918165
<QP>
. You cannot access special folders such as "My Documents" or "My Pictures."
. Microsoft Office applications stop responding when you try to save or to
open Office files in the "My Documents" folder.
. Office files that are located in the "My Documents" folder cannot be
opened.
. If you open a file by clicking Open on the File menu, the application
stops responding.
. When you type an address in the Address box in Microsoft Internet
Explorer, nothing happens.
. When you right-click a file and then click Send To, nothing happens.
. When you expand a folder in Windows Explorer, nothing happens.
. Some third-party applications stop responding when you open or save data
in the "My Documents" folder.
</QP>
The Registry edit referenced in Resolutions section of 918615 above can be
implemented by downloading:
HP's Share-to-Web software - Fix (Line 383, Right)
(good for WinXP and Win2K03, but not Win2K)
http://www.kellys-korner-xp.com/xp_tweaks.htm
To use: Download the .vbs file and save it to your hard drive (you may want
to right click and use Save Target As). Double-click the vbs file. You will
be prompted when the script is done.
(3) Mike Reavey [MSFT] suggests here
http://blogs.technet.com/msrc/archive/2006/04/18/425473.aspx that older
NVIDIA graphics card drivers [and Nvidia's Nview desktop] may be a factor in
applications ceasing to respond after installing MS06-015. Check your
computer manufacturer's Tech Support pages for NVIDIA driver updates or
start here: http://www.nvidia.com/content/drivers/drivers.asp
(4) More on all of this at http://aumha.net/viewtopic.php?t=19125 &ff
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Is no one listening to the customers out there in Microsoftland?
John
"Sandi - Microsoft MVP" wrote:
> Hi Thomas,
>
> The team are aware of the problem. Its being investigated.
>
> I'm uncertain why this particular feature would be affected; the dropdown
> list references the TYPEDURLS in the registry.
>
> Try going to Tools, Internet Options, Content, Autocomplete and clear all
> caches. Also delete Internet Explorer's History. Restart the browser then
> test.
>
> --
> Sandi - Microsoft MVP since 1999
> http://www.ie-vista.com
> http://inetexplorer.mvps.org
"When the update is re-released, it's going to be very much targeted to
people who are having the problem, or people who have not installed MS06-015
yet. That means if you have already installed MS06-015 and are not having
the problem, there's no action here for you. Windows Update, Microsoft
Update, and Automatic Update will have detection logic built into them to
only offer the revised update (which essentially includes the reg key fix)
to those customers who either don't have MS06-015 or are having the
problem."
Source: http://blogs.technet.com/msrc/archive/2006/04/21/425838.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
Here's another solution as I sent to our IT this morning. I found that
Microsoft released an updated version of the MS06-015 security update.
(Vulnerability in Windows Explorer Could Allow Remote Code Execution
(908531)). (Published: April 11, 2006 | Updated: April 25,2006)
1. Go to the following and download the following file:
Windows2000-KB908531-v2-x86-ENU.EXE (Published: April 11, 2006 |
Updated: April 25,2006)
2. Install this file on the affected pc.
3. Rename the profile that is having the problems in the "Documents and
Settings" directory.
4. Restart the pc, and have the user log back onto the pc (ultimately
creating a new profile)
Hope this helps.
No such problems here on IE6.
--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.
...Alan
--
Alan Edwards, MS MVP Windows - Internet Explorer
http://dts-l.org/index.htm
On Sat, 14 Apr 2007 19:42:00 -0700, in
microsoft.public.windows.inetexplorer.ie6.browser, Randall Tilander