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Jim 2009

unread,
Jul 26, 2009, 5:16:01 PM7/26/09
to
Hi all: When I start my computer and go to the Icon page I get this error
message:

Windows Internet Explorer

Cannot find 'file///'
Make sure the path or internet address is correct.

I have to close this error message before I can use the programs. How can I
fix this?
--
Jim 2009

PA Bear [MS MVP]

unread,
Jul 26, 2009, 7:14:02 PM7/26/09
to
Please state your IE version and full Windows version (e.g., WinXP SP3;
Vista x64 SP2) when posting to this newsgroup.

What's "the Icon page"?

Jim 2009

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Jul 27, 2009, 10:47:01 PM7/27/09
to
Hi: I have WindowsXP Service pack 3. Icon page is the desktop. Thanks for
the information on posting. This is my first post. Jim2009
--
Jim 2009

PA Bear [MS MVP]

unread,
Jul 27, 2009, 11:55:13 PM7/27/09
to
Does this happen without clicking on the Internet Explorer (IE) icon?

Did you recently install IE8?

The above notwithstanding, there is a very good chance that you are seeing
the effects of a hijackware infection!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

Jim 2009 wrote:
> Hi: I have WindowsXP Service pack 3. Icon page is the desktop. Thanks
> for
> the information on posting. This is my first post.
>

Jim 2009

unread,
Jul 29, 2009, 11:00:02 AM7/29/09
to
Hi: Yes, it happens without clicking on Internet Explorer.
I have not installed Internet Explorer 8. I am still using Iternet Explorer
7.

Jim2009
--
Jim 2009


"PA Bear [MS MVP]" wrote:

PA Bear [MS MVP]

unread,
Jul 29, 2009, 1:32:13 PM7/29/09
to
There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums as well.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.


--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002


Jim 2009 wrote:
> Hi: Yes, it happens without clicking on Internet Explorer.
> I have not installed Internet Explorer 8. I am still using Iternet
> Explorer
> 7.
>

> PA Bear wrote:
>> Does this happen without clicking on the Internet Explorer (IE) icon?
>>
>> Did you recently install IE8?
>>
>> The above notwithstanding, there is a very good chance that you are
>> seeing
>> the effects of a hijackware infection!
>>

Jim 2009

unread,
Jul 29, 2009, 7:06:01 PM7/29/09
to
Hi PA Bear: Thank you for your advice and interest. I think that it is time
for me to take my computer to a local IT pro and have him look into the
problem. This is getting past my knowledge level with computers. Jim 2009
--
Jim 2009


"PA Bear [MS MVP]" wrote:

PA Bear [MS MVP]

unread,
Jul 29, 2009, 7:44:09 PM7/29/09
to
YW & thanks for your feedback. Good luck.

Jim 2009 wrote:
> Hi PA Bear: Thank you for your advice and interest. I think that it is
> time for me to take my computer to a local IT pro and have him look into
> the
> problem. This is getting past my knowledge level with computers. Jim
> 2009
>

cobra

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Dec 6, 2009, 7:08:01 PM12/6/09
to

hi!
i have a similar problem with this error message:
windows internet explorer
cannot find
"http:// and sights written "
make sure the path or internet address is correct.

it shows every time when i open internet explorer and try to search.and it
keeps opening another window with this message and another... and when i
press "OK" or "X" it opens another internet explorer homepage.
please help me to safe this annoying problem

thanks

rob^_^

unread,
Dec 8, 2009, 10:57:32 PM12/8/09
to
Hi,

Sounds like your homepage setting.

Start>Control Panel>Internet Options - General tab, Homepage.

Regards.

"cobra" <co...@discussions.microsoft.com> wrote in message
news:3C658829-BD85-482A...@microsoft.com...

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