assigning tapi lines to users

Steven Hunter

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Oct 24, 2006, 8:58:16 PM10/24/06

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I have a windows 2003 server, which i have loaded a 3rd party TSP on
(samsung OpenTSP)
Now on windows 2000 servers i can assign users to the various lines with no
problem.
But this option is always greyed out on my 2003 server.
I have enabled tapi and rebooted, but still can't assign, have tried
connecting with a win2000 tapi management but it won't connect to the 2003
server.

Cheers
Steven

Andreas Marschall [MVP TAPI]

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Oct 25, 2006, 4:17:51 AM10/25/06

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"Steven Hunter" <steven...@samsungcc.com.au> schrieb im Newsbeitrag
news:%231JonC9...@TK2MSFTNGP02.phx.gbl...

Steven,
on W2k3 you need an ActiveDirectory for a Telephony Server to work:
http://groups.google.com/group/microsoft.public.win32.programmer.tapi/browse_thread/thread/6fda53c6ac216c3/aac0dcc6c3925c43?lnk=st&q=active+directory+group%3Amicrosoft*+author%3AAndreas+author%3AMarschall&rnum=2&hl=en#aac0dcc6c3925c43

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Andreas Marschall
Microsoft MVP for TAPI / Windows SDK
TAPI / TSP Developer and Tester
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steveh

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Oct 25, 2006, 7:14:08 PM10/25/06

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"Andreas Marschall [MVP TAPI]" <Andreas....@I-B-A-M.de> wrote in
message news:uud6R4A%23GHA...@TK2MSFTNGP03.phx.gbl...

Hi Andreas,

Thanks for the reply,
I should have mentioned that this machine is connected to a windows 2000
domain, and is running sp1.
I can and have enabled the tapi server, but i just can't assign the tapi
lines, and there is nothing in the event logs either.

Any more suggestions?

Cheers
Steven

Andreas Marschall [MVP TAPI]

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Nov 1, 2006, 7:33:29 AM11/1/06

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"steveh" <ste...@launch.net.au> schrieb im Newsbeitrag
news:uEOTMtI%23GH...@TK2MSFTNGP02.phx.gbl...

> Hi Andreas,
>
> Thanks for the reply,
> I should have mentioned that this machine is connected to a windows 2000
> domain, and is running sp1.
> I can and have enabled the tapi server, but i just can't assign the tapi
> lines, and there is nothing in the event logs either.
>
> Any more suggestions?

Steven, you are welcome.
Thanks for the clarification.
Another possibly related KB article is:
824692 - Client Computer Cannot See or Access the Telephony Resources on a
Server That Is Running Windows Server 2003
See my TAPI and TSPI FAQ:
Q: Are there any known TAPI problems and fixes available ?
http://www.i-b-a-m.de/Andreas_Marschall's_TAPI_and_TSPI_FAQ.htm#_Q:_Are_there_6

iamrjh

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Dec 12, 2006, 4:01:18 PM12/12/06

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Hi, i had the same problem.

The solution that works for me was:
Add the domain admin to the local admin group of your OfficeServ server.

The next problems you will run into:

* by disconnection of the OfficeServ Link, all added users are gone.
* same by log off
* same by server restart
* windows 2000 clients, have to run again tcmsetup /c servername
* windows XP clients, have to select the right line again

Haven't found a solution for that, if someone has, please feel free you write me an email.

Regards,
Robert

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com