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SQL Server Upgrade MSP Error: 29538 on KB934458 Upgrade

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Greg J.

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May 13, 2008, 5:23:01 PM5/13/08
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We have a server instance on SQL Server 2005 SP2 build 3042. We have a 32 bit
x86 server. We attempted to upgrade to SP2 build 3054 KB934458. And we got
the following error as stated in the Summary.txt file.

**********************************************************************************
Product Installation Status
Product : SQL Server Database Services 2005 (MSSQLSERVER)
Product Version (Previous): 3042
Product Version (Final) :
Status : Failure
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB934458_sqlrun_sql.msp.log
Error Number : 29538
Error Description : MSP Error: 29538 SQL Server Setup did not have
the administrator permissions required to rename a file:
e:\SQL\Data\mssqlsystemresource1.ldf. To continue, verify that the file
exists, and either grant administrator permissions to the account currently
running Setup or log in with an administrator account. Then run SQL Server
Setup again.
----------------------------------------------------------------------------------

The client tools and workstation components were successfully installed. The
server is still reporting build 3042.

Here is the portions of the HotFix.log file.

05/12/2008 09:19:09.041 Copy Engine: Creating MSP install log file at:
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB934458_sqlrun_sql.msp.log
05/12/2008 09:19:09.072 Registry: Opened registry key
"Software\Policies\Microsoft\Windows\Installer"
05/12/2008 09:19:09.103 Registry: Cannot read registry key value "Debug"
05/12/2008 09:21:29.382 MSP Error: 29538 SQL Server Setup did not have the
administrator permissions required to rename a file:
e:\SQL\Data\mssqlsystemresource1.ldf. To continue, verify that the file
exists, and either grant administrator permissions to the account currently
running Setup or log in with an administrator account. Then run SQL Server
Setup again.
05/12/2008 09:22:33.678 MSP returned 1603: A fatal error occurred during
installation.
05/12/2008 09:22:33.724 Registry: Opened registry key
"Software\Policies\Microsoft\Windows\Installer"

Any help would be appreciated.

--
Greg

Ekrem Önsoy

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May 14, 2008, 4:21:31 AM5/14/08
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Hello Greg,

I had this kind of problem once and it was because of the Windows
permissions.

In my case, Administrators group acount was removed from the security
permissions list of "C:\Program Files\Microsoft SQL Server" folder.

So, I suggest you to check your Windows account's permissions on setup
folders.

--
Ekrem Önsoy

"Greg J." <Gr...@discussions.microsoft.com> wrote in message
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Gudge

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May 15, 2008, 7:00:02 AM5/15/08
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Greg.
The way I have solved this error is to copy and create the requested file.
I had the exact same error so I looked for the file:
e:\SQL\Data\mssqlsystemresource1.ldf
didn't have one, but I do have this one at;
d:\SQL\Data\mssqlsystemresource.ldf
(we store data on e: and logfiles on d )
Copied this file and pasted it to where the install was looking for it (and
renamed it adding the 1)
Re-ran the install and it ran through successfully.
Then deleted the logfile from the e drive.
Hope this helps.....

Chris from Germany

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May 26, 2008, 7:11:00 AM5/26/08
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Hi,

I am facing the same error message and neither of the 2 options listed above
solve this.
Even worse the SQL Server is now no longer functional, because the
installation aborts I assume in an inconsistent state.

I tried to uninstall the patch via add/remove programs without success.

How can I get my Server back online?

Ekrem Önsoy

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May 26, 2008, 8:40:18 AM5/26/08
to
Chris,

Can you try creating an empty\false file that SQL Server asks...

For example Greg said: "e:\SQL\Data\mssqlsystemresource1.ldf" I don't know
yours... But you get it I believe? Create an empty file and name it as SQL
Server Setup asks and try running Setup again and please tell us what
happens.

--
Ekrem Önsoy


"Chris from Germany" <Chrisfro...@discussions.microsoft.com> wrote in
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Chris from Germany

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May 26, 2008, 8:57:01 AM5/26/08
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Hi,

I've had to copy the files mssqlsystemresource1.mdf, distmdl.ldf and
distmdl.mdf as well.
Now it works.

Regards,
Christian

Ekrem Önsoy

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May 26, 2008, 9:12:33 AM5/26/08
to
So you confirm that this is a workaround for this specific problem, right?

So, Greg also can use this workaround to solve his issue.

Thanks for the feedback.

--
Ekrem Önsoy

"Chris from Germany" <Chrisfro...@discussions.microsoft.com> wrote in

message news:4CA44696-F121-4F5D...@microsoft.com...

mattogatto

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Nov 25, 2008, 8:39:44 PM11/25/08
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Have the same error. Have tried the same things - no success. Does anyone have another thought on this?
Thanks,
MG
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