Wsus 3.0, some (most) computers not reporting
Southwell@discussions.microsoft.com Ian Southwell
Hi all,
All computers used to report, now they don't for some reason. Im hoping
someone can help me.
This is the log off my laptop, which isn't working.
2009-06-25 09:19:39:578 1504 6d8 Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0100) ===========
2009-06-25 09:19:39:593 1504 6d8 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2009-06-25 09:19:39:593 1504 6d8 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-06-25 09:19:39:578 1504 6d8 Service *************
2009-06-25 09:19:39:593 1504 6d8 Service ** START ** Service: Service startup
2009-06-25 09:19:39:593 1504 6d8 Service *********
2009-06-25 09:19:39:765 1504 6d8 Agent * WU client version 7.2.6001.788
2009-06-25 09:19:39:781 1504 6d8 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2009-06-25 09:19:39:781 1504 6d8 Agent * Access type: No proxy
2009-06-25 09:19:39:781 1504 6d8 Agent * Network state: Connected
2009-06-25 09:19:45:328 1504 6d8 Report *********** Report: Initializing
static reporting data ***********
2009-06-25 09:19:45:328 1504 6d8 Report * OS Version = 5.1.2600.3.0.65792
2009-06-25 09:19:45:484 1504 6d8 Report * Computer Brand = Dell Inc.
2009-06-25 09:19:45:484 1504 6d8 Report * Computer Model = Latitude D531
2009-06-25 09:19:45:500 1504 6d8 Report * Bios Revision = A00
2009-06-25 09:19:45:500 1504 6d8 Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A00
2009-06-25 09:19:45:500 1504 6d8 Report * Bios Release Date =
2007-04-23T00:00:00
2009-06-25 09:19:45:500 1504 6d8 Report * Locale ID = 2057
2009-06-25 09:19:45:562 1504 6d8 AU ########### AU: Uninitializing
Automatic Updates ###########
2009-06-25 09:19:45:562 1504 6d8 Service *********
2009-06-25 09:19:45:562 1504 6d8 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2009-06-25 09:19:45:562 1504 6d8 Service *************
2009-06-25 09:19:50:218 1504 bac Misc =========== Logging initialized
(build: 7.2.6001.788, tz: +0100) ===========
2009-06-25 09:19:50:218 1504 bac Misc = Process:
C:\WINDOWS\System32\svchost.exe
2009-06-25 09:19:50:218 1504 bac Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2009-06-25 09:19:50:218 1504 bac Service *************
2009-06-25 09:19:50:218 1504 bac Service ** START ** Service: Service startup
2009-06-25 09:19:50:218 1504 bac Service *********
2009-06-25 09:19:50:265 1504 bac Agent * WU client version 7.2.6001.788
2009-06-25 09:19:50:265 1504 bac Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2009-06-25 09:19:50:265 1504 bac Agent * Access type: No proxy
2009-06-25 09:19:50:265 1504 bac Agent * Network state: Connected
2009-06-25 09:19:52:312 1504 860 Agent *********** Agent: Initializing
Windows Update Agent ***********
2009-06-25 09:19:52:312 1504 860 Agent *********** Agent: Initializing
global settings cache ***********
2009-06-25 09:19:52:312 1504 860 Agent * WSUS server: http://bhccsus
2009-06-25 09:19:52:312 1504 860 Agent * WSUS status server: http://bhccsus
2009-06-25 09:19:52:312 1504 860 Agent * Target group: ITSupport
2009-06-25 09:19:52:312 1504 860 Agent * Windows Update access disabled: No
2009-06-25 09:19:52:375 1504 bac Agent Created new random SusClientId
d7120bcb-af4f-440b-9a18-feba02a862e7. Old Id: none.
2009-06-25 09:19:52:375 1504 bac Report *********** Report: Initializing
static reporting data ***********
2009-06-25 09:19:52:375 1504 bac Report * OS Version = 5.1.2600.3.0.65792
2009-06-25 09:19:52:421 1504 bac Report * Computer Brand = Dell Inc.
2009-06-25 09:19:52:421 1504 bac Report * Computer Model = Latitude D531
2009-06-25 09:19:52:421 1504 bac Report * Bios Revision = A00
2009-06-25 09:19:52:421 1504 bac Report * Bios Name = Phoenix ROM BIOS
PLUS Version 1.10 A00
2009-06-25 09:19:52:421 1504 bac Report * Bios Release Date =
2007-04-23T00:00:00
2009-06-25 09:19:52:421 1504 bac Report * Locale ID = 2057
2009-06-25 09:19:52:921 1504 860 DnldMgr Download manager restoring 0
downloads
2009-06-25 09:19:52:937 1504 860 AU ########### AU: Initializing Automatic
Updates ###########
2009-06-25 09:19:53:125 1504 860 AU # WSUS server: http://bhccsus
2009-06-25 09:19:53:125 1504 860 AU # Detection frequency: 6
2009-06-25 09:19:53:125 1504 860 AU # Target group: ITSupport
2009-06-25 09:19:53:125 1504 860 AU # Approval type: Scheduled (Policy)
2009-06-25 09:19:53:125 1504 860 AU # Scheduled install day/time:
Wednesday at 6:00
2009-06-25 09:19:53:125 1504 860 AU # Auto-install minor updates: Yes
(Policy)
2009-06-25 09:19:54:218 1504 860 AU Setting AU scheduled install time to
2009-07-01 05:00:00
2009-06-25 09:19:54:218 1504 860 AU AU finished delayed initialization
2009-06-25 09:19:54:218 1504 860 AU Triggering AU detection through
DetectNow API
2009-06-25 09:19:54:218 1504 860 AU Triggering Online detection
(non-interactive)
2009-06-25 09:19:54:250 1504 bac AU #############
2009-06-25 09:19:54:250 1504 bac AU ## START ## AU: Search for updates
2009-06-25 09:19:54:250 1504 bac AU #########
2009-06-25 09:19:54:296 1504 bac AU <<## SUBMITTED ## AU: Search for updates
[CallId = {6705EAE2-0FB9-4E30-83EF-C8113AF2B6E8}]
2009-06-25 09:19:54:312 1504 c20 Agent *************
2009-06-25 09:19:54:312 1504 c20 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-06-25 09:19:54:312 1504 c20 Agent *********
2009-06-25 09:19:54:312 1504 c20 Agent * Online = Yes; Ignore download
priority = No
2009-06-25 09:19:54:312 1504 c20 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-06-25 09:19:54:312 1504 c20 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-06-25 09:19:54:312 1504 c20 Agent * Search Scope = {Machine}
2009-06-25 09:19:54:343 1504 c20 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-06-25 09:19:54:484 1504 c20 Misc Microsoft signed: Yes
2009-06-25 09:19:54:562 1504 c20 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab:
2009-06-25 09:19:54:578 1504 c20 Misc Microsoft signed: Yes
2009-06-25 09:19:54:609 1504 c20 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.cab:
2009-06-25 09:19:54:640 1504 c20 Misc Microsoft signed: Yes
2009-06-25 09:19:54:640 1504 c20 Setup *********** Setup: Checking whether
self-update is required ***********
2009-06-25 09:19:54:640 1504 c20 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wsus3setup.inf
2009-06-25 09:19:54:765 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
= 7.1.6001.65
2009-06-25 09:19:54:765 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:796 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:796 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:796 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:812 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:812 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:812 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:812 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:828 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:828 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
= 7.1.6001.65
2009-06-25 09:19:54:828 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:875 1504 c20 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-06-25 09:19:54:921 1504 c20 Setup WARNING: Warning: Setup callback
ReportProgress failed: 0x8007000d
2009-06-25 09:19:54:921 1504 c20 Setup * IsUpdateRequired = No
2009-06-25 09:19:57:141 1504 c20 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-06-25 09:19:57:141 1504 c20 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://bhccsus/ClientWebService/client.asmx
2009-06-25 09:19:57:203 1504 c20 PT WARNING: Cached cookie has expired or
new PID is available
2009-06-25 09:19:57:203 1504 c20 PT Initializing simple targeting cookie,
clientId = d7120bcb-af4f-440b-9a18-feba02a862e7, target group = ITSupport,
DNS name = its-01.admin.bhcc.local
2009-06-25 09:19:57:203 1504 c20 PT Server URL =
http://bhccsus/SimpleAuthWebService/SimpleAuth.asmx
2009-06-25 09:19:57:266 1504 c20 PT WARNING: GetCookie failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2009-06-25 09:19:57:266 1504 c20 PT WARNING: SOAP Fault: 0x00012c
2009-06-25 09:19:57:266 1504 c20 PT WARNING: faultstring:Fault occurred
2009-06-25 09:19:57:266 1504 c20 PT WARNING: ErrorCode:ServerChanged(4)
2009-06-25 09:19:57:266 1504 c20 PT WARNING: Message:Server rolled back
since last call to GetCookie
2009-06-25 09:19:57:266 1504 c20 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2009-06-25 09:19:57:266 1504 c20 PT WARNING:
ID:bc121d47-3c82-499e-85e6-65980aafaee8
2009-06-25 09:19:57:266 1504 c20 PT WARNING: PTError: 0x80244015
2009-06-25 09:19:57:266 1504 c20 PT WARNING: GetCookie_WithRecovery failed :
0x80244015
2009-06-25 09:19:57:266 1504 c20 PT WARNING: RefreshCookie failed: 0x80244015
2009-06-25 09:19:57:266 1504 c20 PT WARNING: RefreshPTState failed: 0x80244015
2009-06-25 09:19:57:266 1504 c20 PT WARNING: Sync of Updates: 0x80244015
2009-06-25 09:19:57:328 1504 c20 PT WARNING: Cached cookie has expired or
new PID is available
2009-06-25 09:19:57:328 1504 c20 PT Initializing simple targeting cookie,
clientId = d7120bcb-af4f-440b-9a18-feba02a862e7, target group = ITSupport,
DNS name = its-01.admin.bhcc.local
2009-06-25 09:19:57:328 1504 c20 PT Server URL =
http://bhccsus/SimpleAuthWebService/SimpleAuth.asmx
2009-06-25 09:19:58:501 1504 c20 Agent * WARNING: Failed to synchronize,
error = 0x80244015
2009-06-25 09:19:58:501 1504 c20 DnldMgr File locations for service
3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 changed
2009-06-25 09:19:58:501 1504 c20 Agent Server changed and need resyncing
with server
2009-06-25 09:19:58:782 1504 c20 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-06-25 09:19:58:782 1504 c20 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://bhccsus/ClientWebService/client.asmx
2009-06-25 09:20:01:049 1504 c20 PT WARNING: SyncUpdates failure, error =
0x8024400E, soap client error = 7, soap error code = 400, HTTP status code =
200
2009-06-25 09:20:01:049 1504 c20 PT WARNING: SOAP Fault: 0x000190
2009-06-25 09:20:01:049 1504 c20 PT WARNING: faultstring:Fault occurred
2009-06-25 09:20:01:049 1504 c20 PT WARNING:
ErrorCode:InternalServerError(5)
2009-06-25 09:20:01:049 1504 c20 PT WARNING: Message:(null)
2009-06-25 09:20:01:049 1504 c20 PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2009-06-25 09:20:01:049 1504 c20 PT WARNING:
ID:dc88afa9-f548-4f79-aaa4-2c99de157b85
2009-06-25 09:20:01:049 1504 c20 PT WARNING: PTError: 0x8024400e
2009-06-25 09:20:01:049 1504 c20 PT WARNING: SyncUpdates_WithRecovery
failed.: 0x8024400e
2009-06-25 09:20:01:049 1504 c20 PT WARNING: Sync of Updates: 0x8024400e
2009-06-25 09:20:01:049 1504 c20 PT WARNING: SyncServerUpdatesInternal
failed: 0x8024400e
2009-06-25 09:20:01:049 1504 c20 Agent * WARNING: Failed to synchronize,
error = 0x8024400E
2009-06-25 09:20:01:111 1504 c20 Agent * WARNING: Exit code = 0x8024400E
2009-06-25 09:20:01:111 1504 c20 Agent *********
2009-06-25 09:20:01:111 1504 c20 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-06-25 09:20:01:111 1504 c20 Agent *************
2009-06-25 09:20:01:111 1504 c20 Agent WARNING: WU client failed Searching
for update with error 0x8024400e
2009-06-25 09:20:01:127 1504 d5c AU >>## RESUMED ## AU: Search for updates
[CallId = {6705EAE2-0FB9-4E30-83EF-C8113AF2B6E8}]
2009-06-25 09:20:01:127 1504 d5c AU # WARNING: Search callback failed,
result = 0x8024400E
2009-06-25 09:20:01:127 1504 d5c AU # WARNING: Failed to find updates with
error code 8024400E
2009-06-25 09:20:01:127 1504 d5c AU #########
2009-06-25 09:20:01:127 1504 d5c AU ## END ## AU: Search for updates
[CallId = {6705EAE2-0FB9-4E30-83EF-C8113AF2B6E8}]
2009-06-25 09:20:01:127 1504 d5c AU #############
2009-06-25 09:20:01:127 1504 d5c AU AU setting next detection timeout to
2009-06-25 13:20:01
2009-06-25 09:20:01:127 1504 d5c AU Setting AU scheduled install time to
2009-07-01 05:00:00
2009-06-25 09:20:06:864 1504 c20 Report REPORT EVENT:
{D6075DC5-ABAE-4190-8303-C09D80380EC2} 2009-06-25
09:20:01:111+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates Failure Software
Synchronization Windows Update Client failed to detect with error 0x8024400e.
2009-06-25 09:28:04:966 1504 c20 Report Uploading 1 events using cached
cookie, reporting URL =
http://bhccsus/ReportingWebService/ReportingWebService.asmx
2009-06-25 09:28:04:966 1504 c20 Report Reporter successfully uploaded 1
events.
Many Thanks