Remote Control Permissions - microsoft.public.sms.tools

Message from discussion Remote Control Permissions

Bill

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More options Mar 5, 4:16 pm

Newsgroups: microsoft.public.sms.tools

From: Bill <B...@discussions.microsoft.com>

Date: Wed, 5 Mar 2008 13:16:01 -0800

Local: Wed, Mar 5 2008 4:16 pm

Subject: RE: Remote Control Permissions

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one more question, we added the help desk staff to the permissions list for
remote control, but the client did not know about the change till we
initiated the actions on the action tab of the client we tested with.

Can you tell me whick action on the client needs to be run to propagate the
new permissions?

"Bill" wrote:
> Thank you so much, you were very helpful

> "Sherry Kissinger [MVP-SMS]" wrote:

> > You should be able to just run it from Start, Programs, System Manager
> > Server, SMS Setup.

> > Or you could extract the SP3 download to somewhere, then under i386\bin, run
> > setup from there.
> > --
> > Standarize. Simplify. Automate.

> > "Bill" wrote:

> > > Wait, I have another problem. My installation disk is SP1, but I have
> > > patched it through SP3. When I re-run the install disks, it only gives me the
> > > option of removing SMS, since the version on disk is older than the version I
> > > am running....

> > > "Sherry Kissinger [MVP-SMS]" wrote:

> > > > Remote Tools in SMS2003 is an optional client agent. You can get that agent
> > > > to be available by re-running setup.exe; and check on the box.

> > > > --
> > > > Standarize. Simplify. Automate.

> > > > "Bill" wrote:

> > > > > I am running SMS 2003 SP3, but i do not have Remote Tools Client Agent in the
> > > > > Client Agents. Any advise for why this component seems to be missing?

> > > > > "Sherry Kissinger [MVP-SMS]" wrote:

> > > > > > Presuming SMS 2003; check Site Settings, Client Agents, "Remote Tools Client
> > > > > > Agent" properties. Under the "Security" tab, Permitted Viewers. It's
> > > > > > probably currently Administrators; you'll either need to add the name
> > > > > > individually; or you may want to consider creating a Domain group called
> > > > > > something like... "SMSRemoteControl", add her username to that; and add
> > > > > > SMSRemoteControl to the Permitted viewers list. It might take a bit for the
> > > > > > modified policy to filter down to all clients adding this new permitted
> > > > > > viewer.

> > > > > > Or, of course, add her username (or a group she belongs to) to the local
> > > > > > "Administrators" group of all workstations--but that is obviously much less
> > > > > > secure.
> > > > > > --
> > > > > > Standarize. Simplify. Automate.

> > > > > > "Bill" wrote:

> > > > > > > I just hired a help desk person, have SMS configured so she can open the
> > > > > > > console, and use the Querries and Collections.

> > > > > > > When she tries to Remote Control a PC, however, it stops and asks for
> > > > > > > permissions

> > > > > > > Can someone tell me where to give her permissions to remote control the PC's?

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