Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.

Dismiss

Office 2003 failed, log attached

3 views

Skip to first unread message

Ryan

unread,

Jan 20, 2005, 2:05:03 PM1/20/05

When deploying Office 2003 to clients with Office XP, I am getting a failed
installation. I enabled logging on the .msi, so here is what I got up until
it failed (can't post the whole log since it's too large for this post).
This has worked on other clients just fine, but the majority of them fail
with these exact same log messages. Thanks for any help. (Using SMS 2003.
Client has Win2000, SP4)
-------------------------------------------------
=== Verbose logging started: 1/20/2005 11:37:03 Build type: SHIP UNICODE
2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe ===
MSI (c) (10:04): Resetting cached policy values
MSI (c) (10:04): Machine policy value 'Debug' is 0
MSI (c) (10:04): ******* RunEngine:
******* Product: PRO11.MSI
******* Action:
******* CommandLine: **********
MSI (c) (10:04): Incrementing counter to disable shutdown. Counter after
increment: 0
MSI (c) (10:04): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (10:04): Decrementing counter to disable shutdown. If counter >= 0,
shutdown will be denied. Counter after decrement: -1
MSI (c) (10:04): Cloaking enabled.
MSI (c) (10:04): End dialog not enabled
MSI (c) (10:04): Original package ==> \\LAXSMS1\SMSPKGD$\LAX00011\PRO11.MSI
MSI (c) (10:04): Package we're running from ==> C:\WINNT\TEMP\b4be8e.msi
MSI (c) (10:04): APPCOMPAT: looking for appcompat database entry with
ProductCode '{90110409-6000-11D3-8CFE-0150048383C9}'.
MSI (c) (10:04): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (10:04): Machine policy value 'TransformsSecure' is 0
MSI (c) (10:04): User policy value 'TransformsAtSource' is 0
MSI (c) (10:04): Looking for file transform:
\\LAXSMS1\SMSPKGD$\LAX00011\Transform.MST
MSI (c) (10:04): Original transform ==>
\\LAXSMS1\SMSPKGD$\LAX00011\Transform.MST
MSI (c) (10:04): Transform we're running from ==> C:\WINNT\TEMP\b4be8f.mst
MSI (c) (10:04): Validating transform 'C:\WINNT\TEMP\b4be8f.mst' with
validation bits 0x908
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'VBAHelpFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OfficeWebComponents10' to 'Local' state.
MSI (c) (10:04): Disallowing installation of component:
{7CDE660B-3EBC-11D3-A7B9-0000F81F5757} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{AE95CFAB-3F55-11D3-A8FB-0080C7A7FE95} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ProofingParent' to 'Local' state.
MSI (c) (10:04): Disallowing installation of component:
{A8EC2599-34F6-4F74-924B-535E25D2D438} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{34F2B25B-9E7E-4A1C-B931-B3957F12DF16} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{BE8F237C-D238-47E9-90F5-5497F317C023} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{A8EC2599-34F6-4F74-924B-535E25D2D438} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{34F2B25B-9E7E-4A1C-B931-B3957F12DF16} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{BE8F237C-D238-47E9-90F5-5497F317C023} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ProofingToolsFiles_1033' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ThesaurusFiles_1033' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'SpellingAndGrammarFiles_1033' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'HyphenationFiles_1033' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'FindAllWordFormsFiles_1033' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ProofingToolsFiles_1036' to 'Local' state.
MSI (c) (10:04): Disallowing installation of component:
{A8EC2599-34F6-4F74-924B-535E25D2D438} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{34F2B25B-9E7E-4A1C-B931-B3957F12DF16} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{BE8F237C-D238-47E9-90F5-5497F317C023} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ThesaurusFiles_1036' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'SpellingAndGrammarFiles_1036' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'HyphenationFiles_1036' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'TranslationFiles_1036' to 'Local' state.
MSI (c) (10:04): Disallowing installation of component:
{A8EC2599-34F6-4F74-924B-535E25D2D438} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{34F2B25B-9E7E-4A1C-B931-B3957F12DF16} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): Disallowing installation of component:
{BE8F237C-D238-47E9-90F5-5497F317C023} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ProofingToolsFiles_3082' to 'Local' state.
MSI (c) (10:04): Disallowing installation of component:
{A8EC2599-34F6-4F74-924B-535E25D2D438} since the same component with higher
versioned keyfile existsMSI (c) (10:04): MigrateFeatureStates: based on
existing product, setting feature 'CAGCat10Clips' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OUTLOOKFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookVBScript' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookTemplateFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookStationeryFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookStationeryExtendedFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookStationeryBasicFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookHelpFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookImportExportFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookDVExtensionsFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookDVSchplusinterFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookDVSchplusFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookDVPabFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookDVOrg97Files' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookDVDbaseFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookDVCsvWinFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookDVCsvDosFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookDVAct3Files' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookAddressBookControl' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookMessaging' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookMAPI2' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookMAPIPST2' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookMAPILDAP2' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookMAPIEMS2' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookMAPICONTAB2' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookCDO' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'SearchOutlookFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OutlookSchedulePlus' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OUTLOOKNonBootFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ProductNonBootFiles' to 'Local' state.
MSI (c) (10:04): Disallowing installation of component:
{1CA051B6-1B70-11D2-9ADD-006097C4E452} since the same component with higher
versioned keyfile exists
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubPrimary' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PublisherHelpFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PublisherFontSchemes' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubPaperDirect' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubPaperDirectLetter' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubPaperDirectA4' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubNonBootFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubCoreWizardFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubCoreFontFilesSys' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizards' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsWithCompliments' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsWebs' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsSigns' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsResume' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsReport' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsPrograms' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsPostcards' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsOrigami' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsNewsletters' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsMenus' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsLetterheads' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsLabels' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsInvitations' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsGreetingCards' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsGifts' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsFlyers' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsEnvelopes' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsCatalog' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsCalendars' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsBusinessForms' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsBusinessCards' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsBrochures' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsBanners' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsAwards' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsAirplanes' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubWizardsAdvertisements' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubCoreClipArtFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubComPrinting' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubComPrintingPantone' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PubComPrintingEnRGBCMYK' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WORDFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WORDHelpFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WORDHelpForWPFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WORDBordersFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WORDAddressBookFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WORDWizAndTempFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WordWizardsFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WordResumesFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WordReportsFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WordMemosFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WordMacrosFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WordLettersFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WordFaxesFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'MailMergeTemplateFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'EEFontsAddIn' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WORDNonBootFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'EXCELFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelTemplatesFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelTTS' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelSampleFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelHelpFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelAddinFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelAddinSumifFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelAddinSolverFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelAddinLookupFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelAddinHTMLFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelAddinATPFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'ExcelAddInEuroToolFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'EXCELNonBootFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'TOOLSFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WebDriveFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'SetLanguageFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'PackUpSettingsFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'MsoAuthHidden' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'MsInfoFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'MSTagPluginsFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'MSTagPluginStockFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'MSTagPluginPlacesFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'MSTagPluginNamesFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'MSTagPluginDateFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'HTMLSourceEditing' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WebScripting' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WebDebugging' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'UnbindFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'OSESupp' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'WebDiscussFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'QueryFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'EquationEditorFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'GRAPHFiles' to 'Local' state.
MSI (c) (10:04): MigrateFeatureStates: based on existing product, setting
feature 'GraphHelpFiles' to 'Local' state.
Action ended 11:38:02: MigrateFeatureStates. Return value 1.
MSI (c) (10:04): Doing action: ISResetLockedFeatureStates
Action start 11:38:02: ISResetLockedFeatureStates.
MSI (c) (10:04): Transforming table CustomAction.

MSI (c) (10:04): Creating MSIHANDLE (479) of type 790542 for thread 1796
DEBUG: Error 2769: Custom Action ISResetLockedFeatureStates did not close 1
MSIHANDLEs.
An internal error has occurred: (ISResetLockedFeatureStates 1
).
Action ended 11:38:02: ISResetLockedFeatureStates. Return value 1.
MSI (c) (10:04): Skipping action: AddLocalAlwaysInstalled (condition is false)
MSI (c) (10:04): Doing action: ISChangeFeatureStates
Action start 11:38:02: ISChangeFeatureStates.
MSI (c) (10:04): Transforming table CustomAction.

MSI (c) (10:04): Creating MSIHANDLE (482) of type 790542 for thread 1796
Action ended 11:38:03: ISChangeFeatureStates. Return value 1.
MSI (c) (10:04): Doing action: ISChangePrfToolsFeatureStates
Action start 11:38:03: ISChangePrfToolsFeatureStates.
MSI (c) (10:04): Transforming table CustomAction.

MSI (c) (10:04): Creating MSIHANDLE (501) of type 790542 for thread 1796
Action ended 11:38:04: ISChangePrfToolsFeatureStates. Return value 1.
MSI (c) (10:04): Skipping action: TSAdjustActionCA (condition is false)
MSI (c) (10:04): Doing action: AddLocalOPCMax
Action start 11:38:04: AddLocalOPCMax.
MSI (c) (10:04): Transforming table CustomAction.

MSI (c) (10:04): Creating MSIHANDLE (507) of type 790542 for thread 1796
Action ended 11:38:04: AddLocalOPCMax. Return value 1.
MSI (c) (10:04): Doing action: AddLocalOPCMin
Action start 11:38:04: AddLocalOPCMin.
MSI (c) (10:04): Transforming table CustomAction.

MSI (c) (10:04): Creating MSIHANDLE (509) of type 790542 for thread 1796
Action ended 11:38:04: AddLocalOPCMin. Return value 1.
MSI (c) (10:04): Skipping action: RemoveOPCMax (condition is false)
MSI (c) (10:04): Skipping action: RemoveOPCMin (condition is false)
MSI (c) (10:04): Skipping action: SetSupportErrorTextRetail (condition is
false)
MSI (c) (10:04): Doing action: OPCSetATPState
Action start 11:38:04: OPCSetATPState.
MSI (c) (10:04): Transforming table CustomAction.

MSI (c) (10:04): Creating MSIHANDLE (511) of type 790542 for thread 1796
Action ended 11:38:05: OPCSetATPState. Return value 1.
MSI (c) (10:04): Skipping action: SetSupportErrorTextRetail_PERMISSION
(condition is false)
MSI (c) (10:04): Skipping action: SetSupportErrorTextRetail_PROBLEM
(condition is false)
MSI (c) (10:04): Doing action: SetDefaultInstallLocation
Action start 11:38:05: SetDefaultInstallLocation.
MSI (c) (10:04): Transforming table CustomAction.

Action ended 11:38:05: SetDefaultInstallLocation. Return value 1.
MSI (c) (10:04): Skipping action: SetSKIPREMOVEPREVIOUSDIALOG (condition is
false)
MSI (c) (10:04): Doing action: SetIntlFeaturesLocal
Action start 11:38:05: SetIntlFeaturesLocal.
MSI (c) (10:04): Transforming table CustomAction.

MSI (c) (10:04): Creating MSIHANDLE (512) of type 790542 for thread 1796
Action ended 11:38:05: SetIntlFeaturesLocal. Return value 1.
MSI (c) (10:04): Doing action: CallPrepToDisableNonVisableAppCheckboxes
Action start 11:38:05: CallPrepToDisableNonVisableAppCheckboxes.
MSI (c) (10:04): Transforming table CustomAction.

MSI (c) (10:04): Creating MSIHANDLE (514) of type 790542 for thread 1796
Action ended 11:38:05: CallPrepToDisableNonVisableAppCheckboxes. Return
value 1.
MSI (c) (10:04): Skipping action: SetREMOVECHOICEDESCRIPTION (condition is
false)
MSI (c) (10:04): Skipping action: SetHideReferralEntry (condition is false)
MSI (c) (10:04): Skipping action: AddConvertMModeOption (condition is false)
MSI (c) (10:04): Doing action: DoDialogSequence
Action start 11:38:05: DoDialogSequence.
MSI (c) (10:04): Transforming table CustomAction.

MSI (c) (10:04): Creating MSIHANDLE (541) of type 790542 for thread 1796
DoDialogSequence: FindNextDialogtoShow: IN: next (null)
DoDialogSequence: FindNextDialogtoShow: got condition ACTION="ADMIN" AND
NOT PATCH evaluated to 0
DoDialogSequence: FindNextDialogtoShow: got condition (NOT RESUME AND
ACTION="INSTALL") AND Installed AND NOT Preselected AND NOT CONVERTTRIAL
evaluated to 0
DoDialogSequence: FindNextDialogtoShow: got condition (NOT RESUME AND
ACTION="INSTALL") AND Installed AND CONVERTTRIAL AND NOT REMOVE~="ALL"
evaluated to 0
DoDialogSequence: FindNextDialogtoShow: got condition (NOT RESUME AND
ACTION="INSTALL") AND Installed AND MModeType="Repair" AND NOT Preselected
evaluated to 0
DoDialogSequence: FindNextDialogtoShow: got condition (NOT RESUME AND
ACTION="INSTALL") AND Installed AND NOT Preselected AND MModeType="Uninstall"
evaluated to 0
DoDialogSequence: FindNextDialogtoShow: got condition ACTION<>"ADMIN" AND
NOT ProductID AND NOT REMOVE~="ALL" AND ((NOT Installed AND ProductState<>2)
OR (CONVERTTRIAL)) evaluated to 0
DoDialogSequence: FindNextDialogtoShow: got condition (NOT RESUME AND
ACTION="INSTALL") AND (NOT Installed OR CONVERTTRIAL=1) AND NOT REMOVE~="ALL"
AND PKU=1 AND NOT CCP_Success evaluated to 0
DoDialogSequence: FindNextDialogtoShow: got condition (NOT RESUME AND
ACTION="INSTALL") AND (NOT Installed OR CONVERTTRIAL=1) AND NOT REMOVE~="ALL"
AND PKU=1 AND NOT CCP_Success evaluated to 0
DoDialogSequence: FindNextDialogtoShow: got condition ((NOT RESUME AND
ACTION="INSTALL") AND NOT Installed AND NOT REMOVE~="ALL") AND NOT
(ProductState=2) evaluated to 1
DoDialogSequence: FindNextDialogtoShow: Set property CurrentDialog to
UserInfo
DoDialogSequence: FindNextDialogtoShow: Set property NextDialog to UserInfo
DoDialogSequence: FindNextDialogtoShow: OUT: next UserInfo
DoDialogSequence: DoDialogSequence: Calling DoAction UserInfo
Action start 11:38:05: UserInfo.
Info 2898. An internal error has occurred. (Tahoma8__UL Tahoma 0 13
)
Action 11:38:06: UserInfo. Dialog created
---------------------------------------------------------

Shehzad Khoja [MSFT]

unread,

Jan 20, 2005, 5:13:54 PM1/20/05

From the log, it looks like Office installation is trying to show a dialog
box. Can you make sure (just to test) that you have 'Allow users to interact
with this program' checked when running this program. This will allow you to
read the dialog box which Office installation is throwing at you which might
contain any description\warning\detailed info.

Also you might wanna make sure that command line you are specifying is going
to install office without any user interaction.
--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Ryan" <Ry...@discussions.microsoft.com> wrote in message
news:A7007070-3F46-4818...@microsoft.com...

Ryan

unread,

Jan 21, 2005, 10:21:05 AM1/21/05

I turned on user interaction and everything worked like it should, didn't see
any warnings, etc. Of course, I had to click "Next" a few times in the setup
screens for the actual installation to kick in. Does that mean something's
not setup properly in the command lines of my script? Here is what I have
currently in the unattended program: msiexec.exe ALLUSERS=2 /i "PRO11.MSI"
TRANSFORMS=Transform.MST /l*v c:\msiinstall.log

The odd thing is, this Office 2003 deployment has worked on other machines,
at least one I know of for sure. I would say though 95% of the machines it
does not work on.

"Shehzad Khoja [MSFT]" wrote:

> >

Seeker

unread,

Jan 21, 2005, 1:51:59 PM1/21/05

use the /qb- switch.

"Ryan" <Ry...@discussions.microsoft.com> wrote in message

news:7084F186-95AF-4938...@microsoft.com...

Shehzad Khoja [MSFT]

unread,

Jan 21, 2005, 3:26:24 PM1/21/05

SMS and office installation was doing exactly what they were suppose to do
even before you enabled user interaction.

When you don't enable user interaction, then user will not be able to see
any dialog boxes raised by the program ... therefore, before you modified
user interaction setting, SMS was starting the program but you were not able
to see the UI.

Now, you need to decide as what you want? You want ppl to just not notice
and install your program? Then use the appropriate switch like 'Seeker'
mentioned in his post. For complete list and description of windows
installer switches see http://support.microsoft.com/kb/227091/EN-US/

If you want you users to see program being installed and do whatever they
want with the program during program installation then you need to enable
user interaction.

Enabling user interaction is a bad thing (a security risk) and that is why
by default SMS doesn't make your environment unsecure. And you shouldn't
enable user interaction unless you fully understand the risk and have some
mitigation plan.

Hope this helps.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Seeker" <anon...@discussions.microsoft.com> wrote in message
news:eQrdLp%23$EHA....@TK2MSFTNGP09.phx.gbl...

Ryan

unread,

Jan 21, 2005, 4:29:07 PM1/21/05

Well I understand that, but the Office installation was failing before and
now we got it working. I don't want user interaction because of the security
risks but it just helped to solve the problem. Sorry it's kinda hard to
explain things on this message board, thus why people are getting confused.
Thanks for the help.

Shehzad Khoja [MSFT]

unread,

Jan 21, 2005, 4:37:29 PM1/21/05

As I said in my last post... you have two options:
1 - enable user interaction and live with a security risk
2 - add a switch like /q to the command line which will make command line
silent and users won't even know when their systems got updated.
3 - Run program in user context ... because this is a msi installation which
supports user elevation, SMS will elevate this MSI and you don't necessarily
need admin rights to install office.

I will prefer and recommend #3 for an msi which supports elevation. Ofcourse
you can combine switch like /q to the command line with #3 and make it
silent as well.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

"Ryan" <Ry...@discussions.microsoft.com> wrote in message

news:D7CF76F8-9A45-427B...@microsoft.com...

0 new messages