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Check out document issue

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Rok IT

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Oct 12, 2009, 9:29:02 AM10/12/09
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An excel file was checked out but Excel closed down unexpectedly, and now
when I try to edit the file, it says I already have it open.

The undo checkout action has been used but when trying to re-check this
document out the same eror occurs. Is there anyway to break this lock on the
file??

Thanks

nb. sorry about the previous duplications - when I post a message an
"unknown error" occurs so assume that no post had been made.

Christian Plante

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Dec 8, 2009, 1:47:01 PM12/8/09
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Hi Rok IT,

First check: Settings>Document Library Settings>Manage Checked out Files and
check in the file if it's listed (Lucky Break)

Otherwise when this happened to me I found that if I just waited 15 minutes
the lock was eventually released.

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