Not able to change User Information

[Ashish kanoongo]

Hello All

I am trying to change setting of various existing user using following step
Sharepointsite > People and Groups > User Information > Edit Personal
Settings.

It is showing only new screen with above a bar. I have the possibility to
edit the user, but clicking on it, I cannot change any of the fields.
Moreover, I see only the field 'account', the other fields (name, email,
etc.) disappeared.

Can anyone tell whats wrong I am doing? I am able to add user from ADS
without any profile but can edit the permission. My logged in account having
full priviliges. Please help me out, am not able to sort out the issue.

Ashish

[Bijan]

Hi, I have the same problem. Anybody has a clue about it. Could it be the
way we install it?

[Bijan]

Hi, I went to Central Administration of Sharepoint Services 3.0 in the
server, went to configuration, people and groups, and selected Farm
Administrators, there I added myself and the other people. In this option it
will let you go into each one and edit their properties without trouble. I
guess the problem is that I wrongfully installed Sharepoint services first
and then Sharepoint Portal Server 2007. I'm formatting the server again to
see if this is the problem in fact.

[Mike Walsh]

We've had a discussion about this recently among the SharePoint MVPs.

It's a known issue with upgraded sites from v2 to v3; the workaround is as
you have found to amend this via Central Administration.

Note that so far we have only seen this with a SPS 2003 to MOSS 2007
upgrade. So if you did first install WSS (version ?) it's a slightly new
scenario but seems to be the same issue.

However you are probably wise to format and re-install!

Mike Walsh
WSS FAQ: www.wssv3faq.com / wss.collutions.com
No private questions please (additions to FAQ welcome)

"Bijan" <Bi...@discussions.microsoft.com> wrote in message
news:2E259B7C-995F-4247...@microsoft.com...

[BobCh]

Mike Ashish and Bijan,

I have this issue on a clean v3 install where the authorization was
changed from ntlm to forms via the aspnetsqlmembership provider.

Any thoughts on editing user info if the user doesn't have a profile?
How do you get aspnetsqlmembership users into the user profile
database?

On Feb 19, 12:40 am, "Mike Walsh" <englantilai...@hotmail.com> wrote:
> We've had a discussion about this recently among the SharePoint MVPs.
>
> It's a known issue with upgraded sites from v2 to v3; the workaround is as
> you have found to amend this via Central Administration.
>
> Note that so far we have only seen this with a SPS 2003 to MOSS 2007
> upgrade. So if you did first install WSS (version ?) it's a slightly new
> scenario but seems to be the same issue.
>
> However you are probably wise to format and re-install!
>
> Mike Walsh

> WSS FAQ:www.wssv3faq.com/ wss.collutions.com

> No private questions please (additions to FAQ welcome)
>

> "Bijan" <B...@discussions.microsoft.com> wrote in message

[SARogers]

I am also having trouble with users not being able to edit their user
information. I can't even edit my information, and I am the
administrator. Specifically what I need to change are the display
names, and email addresses (so they can receive alerts). Using the
workaround above I can edit some of the profile info through Central
Administration but not the email addresses.

In the User information: [user name] screen, the table of info is
shown but when Edit Item is clicked, the fields are not listed in the
view and thus are not changeable.

Is there a way to at least edit in the email addresses and names in
somehow so I can get alerts working?

This is a fresh install, not an upgrade, of Sharepoint Server 2007.

Stephen

[SARogers]

Here is another weird thing - I finally found a way to change my user
info in Central Administration, and actually add emails and change
display names. When I am accessing Central Administration things look
right - the display names are correctly shown. However, even though
they are the same user accounts, the user names and emails disappear
when I navigate to the actual Sharepoint sites.

What is going on here?

Stephen

[zelynn]

Hi,

i am having the same issue. Have you manage to solve the issue?

Appreciate if you could share your solution.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

[SARogers]

If I can ever figure this out I will definitely share the answer - so
far all I've found is that other people are having the same problem.

Here's a recent one:

http://groups.google.com/group/microsoft.public.sharepoint.setup_and_administration/browse_thread/thread/868b1782431bce77/7102ea223535c253?lnk=gst&q=user+information&rnum=2&hl=en#7102ea223535c253

Here's another:

http://groups.google.com/group/microsoft.public.sharepoint.setup_and_administration/browse_thread/thread/90840b6b86eeb626/feacdab79b068f04?lnk=gst&q=user+information&rnum=4&hl=en#feacdab79b068f04

[zelynn]

Hi.

I found an article, "You cannot change your user information on the My Settings page in SharePoint Server 2007":

http://support.microsoft.com/kb/926202/en-us

I think the 'Edit Item' button is misleading, since the user information cannot be changed. Is it possible to disable the button?

[SARogers]

Thanks for the link - the MS article confirms that inability to edit
user info is "normal" behavior for MOSS 2007; unfortunately it doesn't
answer the (essential) question of how to change the display name and
the email address. If you can't do that then you can't use alerts and
have to live with your display name being something like "DOMAIN
\userlogin" rather than "John Smith". Maybe there is some other info
out there about the "profile store" from which the user info is
"pushed" - I will keep looking.

If it is a specific issue for you, I would think you could disable the
button by editing the ASP.NET page.

[kyler...@gmail.com]

On Mar 8, 2:02 pm, "SARogers" <sarog...@leanpath.com> wrote:
> Thanks for the link - the MS article confirms that inability to edituserinfo is "normal" behavior for MOSS 2007; unfortunately it doesn't

> answer the (essential) question of how tochangethe display name and

> theemailaddress. If you can't do that then you can't use alerts and

> have to live with your display name being something like "DOMAIN
> \userlogin" rather than "John Smith". Maybe there is some other info

> out there about the "profile store" from which theuserinfo is

> "pushed" - I will keep looking.
>
> If it is a specific issue for you, I would think you could disable the
> button by editing the ASP.NET page.

There is a manual method for solving these problems but I do which
this was more clear from the start.
To update and email address or display name you have to do the
following:
- Update the User's Account in Active Directory to be sure that it
has an email address and/or the Display Name that you want
- Remove the user from the Site Collection(s) that do not have the
right email and/or display name.
(http://%YOUR SITE HERE%/_layouts/people.aspx)
- Add the user back in to the Site Collection and re-assign it to
whatever groups/permissions necessary. During this process SharePoint
will ask Active Directory for the display name & email address.

The problem from what I can tell is caused by the fact that SharePoint
caches in the DB the user Display Name and Email address the first
time a user is added to a site collection. So if you did not have
them filled in and/or they change over time there is no way I have
found other than these steps for getting SharePoint to update its
record.