Whenever I open an office app, I get two dialog boxes "Please wait while Windows configures Norton antivirus 2005", then on top of that "Norton Antivirus 2005 does not support the Repair feature, please uninstall and reinstall". When I click ok on the second box, they go away and the office app opens. When I first installed norton av 2005 in Dec 2004, it gave the exact same dialog boxes every time that I booted my pc. Norton tech support told me than that it was either I moved def files (how or why I would do this??) or is was a corrupted def download and that I would need to uninstall and reinstall norton av. Which I did, and after several more def updates it started the same dialog boxes at boot. Each time that I contacted tech support they gave me the same solution. When I asked why I need to keep doing this, that never got a response from them. Finally, the seventh time, I just left it and closed the dialog boxes at each boot. Six uninstall / reinstalls was more then enough. Especially, since it was obvious that the seventh would lead to the eighth, to the ninth, etc. I asked again about the need to keep doing this, and their response was that either I moved def files or it was caused by a corrupted def download.
Last month I formatted my HDD and reinstalled my xp pro and norton, and now I get the exact same dialog boxes as I used to get at boot, but now I get them when I open an office app. Note, not every time I open an office app, but more then 90% of the time. To this norton says that they need more info, since I did not make myself clear. I said what I said above and offered to send a screen shot. Then just asked for more info and no mention of SS. So, I sent it with further / greater detail of my condition about three weeks ago and no response.
Now I have another issue, and I see that tech support is no longer available. I have had it set to do a full scan every Friday, since it was installed, but the last two Fridays it did not.
Another issue that was actually a forerunner to the above two is that it finds file del6.tmp threat adware.180Search and file del6.tmp threat adware.zangosearch, both items info "The file E:\RECYCLER\S-1-5-21-682003330-1004336348-2147153767-1003\De3\Del6.tmp is a Adware threat.". Now my global recycle bin is empty, However each partition has a recycler directory and E:\Recycler dir has a dir called S-1-5-21-682003330-1004336348-2147153767-1003, but looking in that dir I find no De3\Del6.tmp These were first found by norton av shortly after it was installed. Norton does have a tool to get rid of 180search, but this tool does not find it. Their instructions to remove zango is to go to add/remove and remove it, but it is not there. Tech support just said that norton av removes virus' not adware.
I have had several updates to my spybot, ad-adware, and spywareblaster and they do not find those. Any ideas? What happens if I delete my E:\Recycler contents?
Paul wrote, in part: | What happens if I delete my E:\Recycler contents?
The recycler directory preserves deleted files so that they can be undeleted. If you empty the recycler directory, the files in it will soon (as the released space is used) no longer be able to be undeleted. What did you think the recycler directory did?
As for the 'Please wait while Windows reconfigures....', message, you haven't given enough information, but just guessing that by 'office app' you mean an Microsoft Office application, try reinstalling Microsoft Office.
Or do nothing and keep complaining.
Phil Weldon
"Paul" <paul.marsREM...@earthlink.net> wrote in message
news:e1udUpJzFHA.2132@TK2MSFTNGP15.phx.gbl... | norton tech support really sucks. | | Whenever I open an office app, I get two dialog boxes "Please wait while | Windows configures Norton antivirus 2005", then on top of that "Norton | Antivirus 2005 does not support the Repair feature, please uninstall and | reinstall". When I click ok on the second box, they go away and the office | app opens. When I first installed norton av 2005 in Dec 2004, it gave the | exact same dialog boxes every time that I booted my pc. Norton tech support | told me than that it was either I moved def files (how or why I would do | this??) or is was a corrupted def download and that I would need to | uninstall and reinstall norton av. Which I did, and after several more def | updates it started the same dialog boxes at boot. | Each time that I contacted tech support they gave me the same solution. When | I asked why I need to keep doing this, that never got a response from them. | Finally, the seventh time, I just left it and closed the dialog boxes at | each boot. Six uninstall / reinstalls was more then enough. Especially, | since it was obvious that the seventh would lead to the eighth, to the | ninth, etc. I asked again about the need to keep doing this, and their | response was that either I moved def files or it was caused by a corrupted | def download. | | Last month I formatted my HDD and reinstalled my xp pro and norton, and now | I get the exact same dialog boxes as I used to get at boot, but now I get | them when I open an office app. Note, not every time I open an office app, | but | more then 90% of the time. To this norton says that they need more info, | since I did not make myself clear. I said what I said above and offered to | send a screen shot. Then just asked for more info and no mention of SS. So, | I sent it with further / greater detail of my condition about three weeks | ago and no response. | | Now I have another issue, and I see that tech support is no longer | available. I have had it set to do a full scan every Friday, since it was | installed, but the last two Fridays it did not. | | Another issue that was actually a forerunner to the above two is that it | finds file del6.tmp threat adware.180Search and file del6.tmp threat | adware.zangosearch, both items info "The file | E:\RECYCLER\S-1-5-21-682003330-1004336348-2147153767-1003\De3\Del6.tmp is a | Adware threat.". Now my global recycle bin is empty, However each partition | has a recycler directory and E:\Recycler dir has a dir called | S-1-5-21-682003330-1004336348-2147153767-1003, but looking in that dir I | find no De3\Del6.tmp These were first found by norton av shortly after it | was installed. Norton does have a tool to get rid of 180search, but this | tool does not find it. Their instructions to remove zango is to go to | add/remove and remove it, but it is not there. Tech support just said that | norton av removes virus' not adware. | | I have had several updates to my spybot, ad-adware, and spywareblaster and | they do not find those. Any ideas? What happens if I delete my E:\Recycler | contents? | | Paul | | |
Well,seem strange and nasty . First,follow my malware removal instructions so that they would help you remove the junk,if any. When you finish with them,you may uninstall Norton and ,of course,try another securty software that is definitely better that Norton.
When you are ^clean^ of all type of malware,if any malware found, remove Norton and try:
When you have tried them ( for example for a week or more,you may buy one of them because they are many times better than Norton is )
!!! Note,when installing Panda Platinum,uncheck their firewall protection if you have Win XP SP2
And at the end,if your problem goes on,you can back-up all your files and re-install Windows with full format.So you'll have fresh install and would become but without Norton.
Malware removal instructions : 1. Download the necessary software
There are some malwares that can destroy the internet connection when you try to remove them.That's why you may get that program that could restore your internet connection. I haven't tried it but lots of people like them.
> SpyBot Search and Destroy > Ad-Aware SE Personal > Microsoft Antispyware > CWShredder
6. Delete all the Internet Explorer's temporary stuff
Start -> Settings- > Control Panel -> Internet Options
There ,on the General Tab you will see where you can delete
>>internet temporary files >>cookies >>history
Delete them all.
7. Delete all Temporary files
| Windows XP users (all new versions) |
The path is : C:\Documents and Settings\USER\Local Settings\Temp Delete all files from this folder and also C:\Windows\Temp
| Windows 98 users (all old versions) |
The path is : C:\Windows\Temp
8. Remove any unwanted programs
Boot in Safe Mode (see how below) Then ,in Safe Mode, Start - Settings – Control Panel – Add /Remove programs See if you have any unknown /unwanted software installed- toolbars and/or known spy programs. Remove them with the REMOVE button. Also check for tracks of these programs in C:\Program files and delete,if any. Then restart with booting in Normal Mode .
Boot in Safe Mode and install the antivirus software <In Safe Mode,because there are viruses that have the ability to damage an antivirus while installing it>
How to boot your computer in Safe Mode
Do this by repeatedly typing F8 while Windows is starting before Windows logo appears. Then you'll open the BIOS menu where you can choose to boot the hard drive in SAFE MODE
(If you are XP user ,find more about Safe Mode in Help and Support Center ; Start-Help and Suport)
@ Update the antivirus and scan with it
Boot in Normal Mode and update it. Make sure you have all functions ON (scanning all files,heuristic,disinfect,scanning for other threats...)
Perform a full scan in Normal Mode first Then boot in Safe Mode and also perform a scan
@ While still in Safe Mode,scan with these
>> SpyBot S&D >> Ad-Aware SE Personal >> Microsoft Antispyware >> CWShredder
and remove the junk !!! They must have already been updated !!!
When the scan is finished, DO NOT restart ,if you have Win XP or ME
>>> System Restore (for XP and ME only)
Because of the fact malware is a program, System Restore also stores all malware tracks and when restarting,it can replicate some infected system stuff and the malware will be back !!! So you need to delete all the restore points before restarting :
>>> Right click on My Computer->Properties->System Restore
Check Turn off system restore.Click OK
>>> Restart the in Normal mode.
11. For better performance ,it is advisable to check your hard drives for errors Open My computer . Then right click on the hard drive you want to check -> Properties -> Tools In the error-checking area ,click "Check now" to start the process.
>>> At the end (when the system is malware-free)
again Right click on My computer->Properties->System Restore Uncheck Turn off system restore ,so you'll have your Restore function ON.
After these,your computer should be clean ! If you do not understand something,you can post again and ask for information
http://www.pandasoftware.com/about/resp_social/children_internet Because of the campaign "Children and the Internet" Panda Software offers 90 day free trial version of one of the best security software Panda Platininum Internet Security 2005 awarded with many prizes
http://housecall.trendmicro.com Trend-Micro free online scanner HouseCall where you can scan for Viruses and Spywares and clean them. CWShredder is also available here
http://www.kaspersky.com/virusscanner Kaspersky free online scanner and checker for suspicious files.If you have issues with suspicious file,here is the right place!
Microsoft suggests 3 + 1 general steps how to protect your PC and the infomation stored on it, your privacy and your family 1.Use an internet firewall 2.Enable Automatic Updates for your PC 3.Use an antivirus software 4.Use antispyware software
> Whenever I open an office app, I get two dialog boxes "Please wait while > Windows configures Norton antivirus 2005", then on top of that "Norton > Antivirus 2005 does not support the Repair feature, please uninstall and > reinstall". When I click ok on the second box, they go away and the office > app opens. When I first installed norton av 2005 in Dec 2004, it gave the > exact same dialog boxes every time that I booted my pc. Norton tech support > told me than that it was either I moved def files (how or why I would do > this??) or is was a corrupted def download and that I would need to > uninstall and reinstall norton av. Which I did, and after several more def > updates it started the same dialog boxes at boot. > Each time that I contacted tech support they gave me the same solution. When > I asked why I need to keep doing this, that never got a response from them. > Finally, the seventh time, I just left it and closed the dialog boxes at > each boot. Six uninstall / reinstalls was more then enough. Especially, > since it was obvious that the seventh would lead to the eighth, to the > ninth, etc. I asked again about the need to keep doing this, and their > response was that either I moved def files or it was caused by a corrupted > def download.
> Last month I formatted my HDD and reinstalled my xp pro and norton, and now > I get the exact same dialog boxes as I used to get at boot, but now I get > them when I open an office app. Note, not every time I open an office app, > but > more then 90% of the time. To
> Well,seem strange and nasty . > First,follow my malware removal instructions so that they would help you > remove the junk,if any. > When you finish with them,you may uninstall Norton and ,of course,try > another securty software that is definitely better that Norton.
> When you are ^clean^ of all type of malware,if any malware found, > remove Norton and try:
> When you have tried them ( for example for a week or more,you may buy one > of > them because they are many times better than Norton is )
> !!! Note,when installing Panda Platinum,uncheck their firewall protection > if > you have Win XP SP2
> And at the end,if your problem goes on,you can back-up all your files and > re-install Windows with full format.So you'll have fresh install and would > become but without Norton.
>>>> Optional > There are some malwares that can destroy the internet connection > when you try to remove them.That's why you may get that program > that could restore your internet connection. > I haven't tried it but lots of people like them.
>> SpyBot Search and Destroy >> Ad-Aware SE Personal >> Microsoft Antispyware >> CWShredder
> 6. Delete all the Internet Explorer's temporary stuff
> Start -> Settings- > Control Panel -> Internet Options
> There ,on the General Tab you will see where you can delete >>>internet temporary files >>>cookies >>>history > Delete them all.
> 7. Delete all Temporary files
> | Windows XP users (all new versions) |
> The path is : > C:\Documents and Settings\USER\Local Settings\Temp > Delete all files from this folder > and also > C:\Windows\Temp
> | Windows 98 users (all old versions) |
> The path is : > C:\Windows\Temp
> 8. Remove any unwanted programs
> Boot in Safe Mode (see how below) > Then ,in Safe Mode, Start - Settings - Control Panel - Add /Remove > programs > See if you have any unknown /unwanted software > installed- toolbars and/or known spy programs. > Remove them with the REMOVE button. > Also check for tracks of these programs in > C:\Program files and delete,if any. > Then restart with booting in Normal Mode .
> Boot in Safe Mode and install the antivirus software > <In Safe Mode,because there are viruses > that have the ability to damage an antivirus while installing it>
> How to boot your computer in Safe Mode
> Do this by repeatedly typing F8 while Windows is starting before > Windows logo appears. > Then you'll open the BIOS menu where you can choose to boot > the hard drive in SAFE MODE
> (If you are XP user ,find more about Safe Mode > in Help and Support Center ; Start-Help and Suport)
> @ Update the antivirus and scan with it
> Boot in Normal Mode and update it. > Make sure you have all functions ON > (scanning all files,heuristic,disinfect,scanning for other threats...)
> Perform a full scan in Normal Mode first > Then boot in Safe Mode and also perform a scan
> @ While still in Safe Mode,scan with these
>>> SpyBot S&D >>> Ad-Aware SE Personal >>> Microsoft Antispyware >>> CWShredder
> and remove the junk > !!! They must have already been updated !!!
> When the scan is finished, > DO NOT restart ,if you have Win XP or ME
> >>> System Restore (for XP and ME only)
> Because of the fact malware is a program, > System Restore also stores all malware tracks and when restarting,it can > replicate some infected system stuff and the malware will be back !!! > So you need to delete all the restore points before restarting :
>>>> Right click on My Computer->Properties->System Restore > Check Turn off system restore.Click OK
>>>> Restart the in Normal mode.
> 11. For better performance ,it is advisable to check your hard drives for > errors > Open My computer . > Then right click on the hard drive you want to check -> Properties -> > Tools > In the error-checking area ,click "Check now" to start the process.
>>>> At the end (when the system is malware-free) > again Right click on My computer->Properties->System Restore > Uncheck Turn off system restore ,so you'll have your Restore function ON.
> After these,your computer should be clean ! > If you do not understand something,you can post again and ask for > information
> http://www.pandasoftware.com/about/resp_social/children_internet > Because of the campaign "Children and the Internet" > Panda Software offers 90 day free trial version of one of the best > security > software > Panda Platininum Internet Security 2005 awarded with many prizes
> http://housecall.trendmicro.com > Trend-Micro free online scanner HouseCall where you can scan for > Viruses and Spywares and clean them. CWShredder is also available here
> http://www.kaspersky.com/virusscanner > Kaspersky free online scanner > and checker for suspicious files.If you have issues with suspicious > file,here is the right place!
> Microsoft > suggests 3 + 1 general steps how to protect > your PC and the infomation stored on it, > your privacy and your family > 1.Use an internet firewall > 2.Enable Automatic Updates for your PC > 3.Use an antivirus software > 4.Use antispyware software
> Panda_man > " Let's beat malware black and blue" > " No new epidemic of all kind of malware -> Panda TruPrevent"
> "Paul" wrote:
>> norton tech support really sucks.
>> Whenever I open an office app, I get two dialog boxes "Please wait while >> Windows configures Norton antivirus 2005", then on top of that "Norton >> Antivirus 2005 does not support the Repair feature, please uninstall and >> reinstall". When I click ok on the second box, they go away and the >> office >> app opens. When I first installed norton av 2005 in Dec 2004, it gave the >> exact same dialog boxes every time that I booted my pc. Norton tech >> support >> told me than that it was either I moved def files (how or why I would do >> this??) or is was a corrupted def download and that I would need to >> uninstall and reinstall norton av.
> Paul wrote, in part: > | What happens if I delete my E:\Recycler contents?
> The recycler directory preserves deleted files so that they can be > undeleted. If you empty the recycler directory, the files in it will soon > (as the released space is used) no longer be able to be undeleted. What > did > you think the recycler directory did?
> As for the 'Please wait while Windows reconfigures....', message, you > haven't given enough information, but just guessing that by 'office app' > you > mean an Microsoft Office application, try reinstalling Microsoft Office.
> Or do nothing and keep complaining.
> Phil Weldon
> "Paul" <paul.marsREM...@earthlink.net> wrote in message > news:e1udUpJzFHA.2132@TK2MSFTNGP15.phx.gbl... > | norton tech support really sucks. > | > | Whenever I open an office app, I get two dialog boxes "Please wait while > | Windows configures Norton antivirus 2005", then on top of that "Norton > | Antivirus 2005 does not support the Repair feature, please uninstall and > | reinstall". When I click ok on the second box, they go away and the > office > | app opens. When I first installed norton av 2005 in Dec 2004, it gave > the > | exact same dialog boxes every time that I booted my pc. Norton tech > support > | told me than that it was either I moved def files (how or why I would do > | this??) or is was a corrupted def download and that I would need to > | uninstall and reinstall norton av. Which I did, and after several more > def > | updates it started the same dialog boxes at boot. > | Each time that I contacted tech support they gave me the same solution. > When > | I asked why I need to keep doing this, that never got a response from > them. > | Finally, the seventh time, I just left it and closed the dialog boxes at > | each boot. Six uninstall / reinstalls was more then enough. Especially, > | since it was obvious that the seventh would lead to the eighth, to the > | ninth, etc. I asked again about the need to keep doing this, and their > | response was that either I moved def files or it was caused by a > corrupted > | def download. > | > | Last month I formatted my HDD and reinstalled my xp pro and norton, and > now > | I get the exact same dialog boxes as I used to get at boot, but now I > get > | them when I open an office app. Note, not every time I open an office > app, > | but > | more then 90% of the time. To this norton says that they need more info, > | since I did not make myself clear. I said what I said above and offered > to > | send a screen shot. Then just asked for more info and no mention of SS. > So, > | I sent it with further / greater detail of my condition about three > weeks > | ago and no response. > | > | Now I have another issue, and I see that tech support is no longer > | available. I have had it set to do a full scan every Friday, since it > was > | installed, but the last two Fridays it did not. > | > | Another issue that was actually a forerunner to the above two is that it > | finds file del6.tmp threat adware.180Search and file del6.tmp threat > | adware.zangosearch, both items info "The file > | E:\RECYCLER\S-1-5-21-682003330-1004336348-2147153767-1003\De3\Del6.tmp > is > a > | Adware threat.". Now my global recycle bin is empty, However each > partition > | has a recycler directory and E:\Recycler dir has a dir called > | S-1-5-21-682003330-1004336348-2147153767-1003, but looking in that dir I > | find no De3\Del6.tmp These were first found by norton av shortly after > it > | was installed. Norton does have a tool to get rid of 180search, but this > | tool does not find it. Their instructions to remove zango is to go to > | add/remove and remove it, but it is not there. Tech support just said > that > | norton av removes virus' not adware. > | > | I have had several updates to my spybot, ad-adware, and spywareblaster > and > | they do not find those. Any ideas? What happens if I delete my > E:\Recycler > | contents? > | > | Paul > | > | > |
"when installing *Panda Platinum,uncheck their(Panda Software's) * firewall protection if you have Win XP SP2 " means exactly what it is written (by me).Uncheck their=Panda's firewall protection ,if you have Win XP SP 2 (because the user would have 2 firewall which would conflict with each other.
Do you now understand...???
Sorry,I don't want to nag at you or make arguments with anybody but your rebuke is not true.I apologise you if I have made any writing mistakes but as I have told many times,I am neither American nor Englishman but I am doing my best to write/speak correctly. :-)
Best wishes
Panda_man " Let's beat malware black and blue " " No new epidemic of all kind of malware -> Panda TruPrevent "
> > !!! Note,when installing Panda Platinum,uncheck their firewall protection > > if > > you have Win XP SP2
> seems a bit ambiguous. Do you mean uncheck Panda's firewall or XP's > firewall? If Panda's is XP's firewall is it really better than Panda > Platinum?
> -- > Regards
> Sandy > sandym...@mailinator.com > Replace@mailinator with @tiscali.co.uk
> "Panda_man" <Panda...@discussions.microsoft.com> wrote in message > news:B9E508D7-6BAD-4CB4-82FE-B868D2224C30@microsoft.com... > > Well,seem strange and nasty . > > First,follow my malware removal instructions so that they would help you > > remove the junk,if any. > > When you finish with them,you may uninstall Norton and ,of course,try > > another securty software that is definitely better that Norton.
> > When you are ^clean^ of all type of malware,if any malware found, > > remove Norton and try:
> > When you have tried them ( for example for a week or more,you may buy one > > of > > them because they are many times better than Norton is )
> > !!! Note,when installing Panda Platinum,uncheck their firewall protection > > if > > you have Win XP SP2
> > And at the end,if your problem goes on,you can back-up all your files and > > re-install Windows with full format.So you'll have fresh install and would > > become but without Norton.
> >>>> Optional > > There are some malwares that can destroy the internet connection > > when you try to remove them.That's why you may get that program > > that could restore your internet connection. > > I haven't tried it but lots of people like them.
> >> SpyBot Search and Destroy > >> Ad-Aware SE Personal > >> Microsoft Antispyware > >> CWShredder
> > 6. Delete all the Internet Explorer's temporary stuff
> > Start -> Settings- > Control Panel -> Internet Options
> > There ,on the General Tab you will see where you can delete > >>>internet temporary files > >>>cookies > >>>history > > Delete them all.
> > 7. Delete all Temporary files
> > | Windows XP users (all new versions) |
> > The path is : > > C:\Documents and Settings\USER\Local Settings\Temp > > Delete all files from this folder > > and also > > C:\Windows\Temp
> > | Windows 98 users (all old versions) |
> > The path is : > > C:\Windows\Temp
> > 8. Remove any unwanted programs
> > Boot in Safe Mode (see how below) > > Then ,in Safe Mode, Start - Settings - Control Panel - Add /Remove > > programs > > See if you have any unknown /unwanted software > > installed- toolbars and/or known spy programs. > > Remove them with the REMOVE button. > > Also check for tracks of these programs in > > C:\Program files and delete,if any. > > Then restart with booting in Normal Mode .
> > Make sure you have checked : > > Downloaded program files > > Temporary Internet files > > Temporary files > > Recycle bin > > Web Client/Publisher content
> > 10. Remove viruses /worms /trojan horses
> > @ Scan with Microsoft Windows Malicious Software removal tool
> > Boot in Safe Mode and install the antivirus software > > <In Safe Mode,because there are viruses > > that have the ability to damage an antivirus while installing it>
> > How to boot your computer in Safe Mode
> > Do this by repeatedly typing F8 while Windows is starting before > > Windows logo appears. > > Then you'll open the BIOS menu where you can choose to boot > > the hard drive in SAFE MODE
> > (If you are XP user ,find more about Safe Mode > > in Help and Support Center ; Start-Help and Suport)
> > @ Update the antivirus and scan with it
> > Boot in Normal Mode and update it. > > Make sure you have all functions ON > > (scanning all files,heuristic,disinfect,scanning for other threats...)
> > Perform a full scan in Normal Mode first > > Then boot in Safe Mode and also perform a scan
> > @ While still in Safe Mode,scan with these
> >>> SpyBot S&D > >>> Ad-Aware SE Personal > >>> Microsoft Antispyware > >>> CWShredder
> > and remove the junk > > !!! They must have already been updated !!!
> > When the scan is finished, > > DO NOT restart ,if you have Win XP or ME
> > >>> System Restore (for XP and ME only)
> > Because of the fact malware is a program, > > System Restore also stores all malware tracks and when restarting,it can > > replicate some infected system stuff and the malware will be back !!! > > So you need to delete all the restore points before restarting :
> >>>> Right click on My Computer->Properties->System Restore > > Check Turn off system restore.Click OK
> >>>> Restart the in Normal mode.
> > 11. For better performance ,it is advisable to check your hard drives for > > errors > > Open My computer . > > Then right click on the hard drive you want to check -> Properties -> > > Tools > > In the error-checking area ,click "Check now" to start the process.
> >>>> At the end (when the system is malware-free) > > again Right click on My computer->Properties->System Restore > > Uncheck Turn off system restore ,so you'll have your Restore function ON.
> > After these,your computer should be clean ! > > If you do not understand something,you can post again and ask for > > information
> > http://www.pandasoftware.com/about/resp_social/children_internet > > Because of the campaign "Children and the Internet" > > Panda Software offers 90 day free trial version of one of the best > > security > > software > > Panda Platininum Internet Security 2005 awarded with many prizes
Dear Paul, Mr.Weldon has written what the recycler directory do. It keeps the files that you have deleted and then you many empty the Recycle bin so all files will be deleted.
For the help you are looking for,you are welcome to have a look at my post. Nice day !
Panda_man " Let's beat malware black and blue " " No new epidemics of all kind of malware -> Panda TruPrevent "
> > The recycler directory preserves deleted files so that they can be > > undeleted. If you empty the recycler directory, the files in it will soon > > (as the released space is used) no longer be able to be undeleted. What > > did > > you think the recycler directory did?
> > As for the 'Please wait while Windows reconfigures....', message, you > > haven't given enough information, but just guessing that by 'office app' > > you > > mean an Microsoft Office application, try reinstalling Microsoft Office.
> > Or do nothing and keep complaining.
> > Phil Weldon
> > "Paul" <paul.marsREM...@earthlink.net> wrote in message > > news:e1udUpJzFHA.2132@TK2MSFTNGP15.phx.gbl... > > | norton tech support really sucks. > > | > > | Whenever I open an office app, I get two dialog boxes "Please wait while > > | Windows configures Norton antivirus 2005", then on top of that "Norton > > | Antivirus 2005 does not support the Repair feature, please uninstall and > > | reinstall". When I click ok on the second box, they go away and the > > office > > | app opens. When I first installed norton av 2005 in Dec 2004, it gave > > the > > | exact same dialog boxes every time that I booted my pc. Norton tech > > support > > | told me than that it was either I moved def files (how or why I would do > > | this??) or is was a corrupted def download and that I would need to > > | uninstall and reinstall norton av. Which I did, and after several more > > def > > | updates it started the same dialog boxes at boot. > > | Each time that I contacted tech support they gave me the same solution. > > When > > | I asked why I need to keep doing this, that never got a response from > > them. > > | Finally, the seventh time, I just left it and closed the dialog boxes at > > | each boot. Six uninstall / reinstalls was more then enough. Especially, > > | since it was obvious that the seventh would lead to the eighth, to the > > | ninth, etc. I asked again about the need to keep doing this, and their > > | response was that either I moved def files or it was caused by a > > corrupted > > | def download. > > | > > | Last month I formatted my HDD and reinstalled my xp pro and norton, and > > now > > | I get the exact same dialog boxes as I used to get at boot, but now I > > get > > | them when I open an office app. Note, not every time I open an office > > app, > > | but > > | more then 90% of the time. To this norton says that they need more info, > > | since I did not make myself clear. I said what I said above and offered > > to > > | send a screen shot. Then just asked for more info and no mention of SS. > > So, > > | I sent it with further / greater detail of my condition about three > > weeks > > | ago and no response. > > | > > | Now I have another issue, and I see that tech support is no longer > > | available. I have had it set to do a full scan every Friday, since it > > was > > | installed, but the last two Fridays it did not. > > | > > | Another issue that was actually a forerunner to the above two is that it > > | finds file del6.tmp threat adware.180Search and file del6.tmp threat > > | adware.zangosearch, both items info "The file > > | E:\RECYCLER\S-1-5-21-682003330-1004336348-2147153767-1003\De3\Del6.tmp > > is > > a > > | Adware threat.". Now my global recycle bin is empty, However each > > partition > > | has a recycler directory and E:\Recycler dir has a dir called > > | S-1-5-21-682003330-1004336348-2147153767-1003, but looking in that dir I > > | find no De3\Del6.tmp These were first found by norton av shortly after > > it > > | was installed. Norton does have a tool to get rid of 180search, but this > > | tool does not find it. Their instructions to remove zango is to go to > > | add/remove and remove it, but it is not there. Tech support just said > > that > > | norton av removes virus' not adware. > > | > > | I have had several updates to my spybot, ad-adware, and spywareblaster > > and > > | they do not find those. Any ideas? What happens if I delete my > > E:\Recycler > > | contents? > > | > > | Paul > > | > > | > > |
| What did you think the recycler directory did? | I have NO idea, since I have a global recycle bin. | | you need more info, that sounds like norton. what more info is there, | ambient temperature? | | Was I complaining? I thought I was looking for help to fix these conditions. _____
More info? How about the identification of the programs you were starting when Norton gave the error message? Did you try reinstalling Microsoft Office, or did I guess wrong as to what you meant by 'office app'.
Yes, you were complaining. You placed more emphasis on your dissatisfaction with Symantec customer support than on information that might help indicate a solution.
Phil Weldon
"Paul" <paul.marsREM...@earthlink.net> wrote in message
news:uNNhgCOzFHA.736@tk2msftngp13.phx.gbl... | What did you think the recycler directory did? | I have NO idea, since I have a global recycle bin. | | you need more info, that sounds like norton. what more info is there, | ambient temperature? | | Was I complaining? I thought I was looking for help to fix these conditions. | | p | | "Phil Weldon" <notdisco...@example.com> wrote in message | news:9Z32f.11741$QE1.303@newsread2.news.atl.earthlink.net... | > Paul wrote, in part: | > | What happens if I delete my E:\Recycler contents? | > | > The recycler directory preserves deleted files so that they can be | > undeleted. If you empty the recycler directory, the files in it will soon | > (as the released space is used) no longer be able to be undeleted. What | > did | > you think the recycler directory did? | > | > As for the 'Please wait while Windows reconfigures....', message, you | > haven't given enough information, but just guessing that by 'office app' | > you | > mean an Microsoft Office application, try reinstalling Microsoft Office. | > | > Or do nothing and keep complaining. | > | > Phil Weldon | > | > "Paul" <paul.marsREM...@earthlink.net> wrote in message | > news:e1udUpJzFHA.2132@TK2MSFTNGP15.phx.gbl... | > | norton tech support really sucks. | > | | > | Whenever I open an office app, I get two dialog boxes "Please wait while | > | Windows configures Norton antivirus 2005", then on top of that "Norton | > | Antivirus 2005 does not support the Repair feature, please uninstall and | > | reinstall". When I click ok on the second box, they go away and the | > office | > | app opens. When I first installed norton av 2005 in Dec 2004, it gave | > the | > | exact same dialog boxes every time that I booted my pc. Norton tech | > support | > | told me than that it was either I moved def files (how or why I would do | > | this??) or is was a corrupted def download and that I would need to | > | uninstall and reinstall norton av. Which I did, and after several more | > def | > | updates it started the same dialog boxes at boot. | > | Each time that I contacted tech support they gave me the same solution. | > When | > | I asked why I need to keep doing this, that never got a response from | > them. | > | Finally, the seventh time, I just left it and closed the dialog boxes at | > | each boot. Six uninstall / reinstalls was more then enough. Especially, | > | since it was obvious that the seventh would lead to the eighth, to the | > | ninth, etc. I asked again about the need to keep doing this, and their | > | response was that either I moved def files or it was caused by a | > corrupted | > | def download. | > | | > | Last month I formatted my HDD and reinstalled my xp pro and norton, and | > now | > | I get the exact same dialog boxes as I used to get at boot, but now I | > get | > | them when I open an office app. Note, not every time I open an office | > app, | > | but | > | more then 90% of the time. To this norton says that they need more info, | > | since I did not make myself clear. I said what I said above and offered | > to | > | send a screen shot. Then just asked for more info and no mention of SS. | > So, | > | I sent it with further / greater detail of my condition about three | > weeks | > | ago and no response. | > | | > | Now I have another issue, and I see that tech support is no longer | > | available. I have had it set to do a full scan every Friday, since it | > was | > | installed, but the last two Fridays it did not. | > | | > | Another issue that was actually a forerunner to the above two is that it | > | finds file del6.tmp threat adware.180Search and file del6.tmp threat | > | adware.zangosearch, both items info "The file | > | E:\RECYCLER\S-1-5-21-682003330-1004336348-2147153767-1003\De3\Del6.tmp | > is | > a | > | Adware threat.". Now my global recycle bin is empty, However each | > partition | > | has a recycler directory and E:\Recycler dir has a dir called | > | S-1-5-21-682003330-1004336348-2147153767-1003, but looking in that dir I | > | find no De3\Del6.tmp These were first found by norton av shortly after | > it | > | was installed. Norton does have a tool to get rid of 180search, but this | > | tool does not find it. Their instructions to remove zango is to go to | > | add/remove and remove it, but it is not there. Tech support just said | > that | > | norton av removes virus' not adware. | > | | > | I have had several updates to my spybot, ad-adware, and spywareblaster | > and | > | they do not find those. Any ideas? What happens if I delete my | > E:\Recycler | > | contents? | > | | > | Paul | > | | > | | > | | > | > | |
Thank you for your reply. My question was not meant as either a criticism or a rebuke so please accept my apologies if you found it to be so. I think that if English is not your' first language then you have mastered it very well. Certainly it is as good as mine is and English is my 1st (and only) language. When I read my post again I see that even my post is not clear:
>> firewall? If Panda's is XP's firewall is it really better than Panda >> Platinum?
To be clear in what I meant I should have written:
"If you meant uncheck Panda Platinum's firewall then is it really true that XP's firewall is better than Panda's firewall?"
I believe that XP's firewall notifies the user of alerts on incoming traffic only. Most of the other recommendations that I have seen in these NG's suggested that the firewall of the antivirus software be left running and the XP firewall be disabled by unchecking it. I had therefore prejudged the recommendation that you were giving, and, because my prejudgement did not agree with what you were saying, I thought that it was possible to read into your words instructions to uncheck either the Panda or XP firewall depending on exactly how the reader read it.
Once again my apologies.
-- Regards
Sandy sandym...@mailinator.com Replace@mailinator with @tiscali.co.uk
I believe that the film magnate Samual Goldwin never quite came to terms with the English languish and used to get very annoyed when people at him. One day he burst out, "You people! You think that I speak English no damn bad but I know I speak English no damn good!" <g>
"Panda_man" <Panda...@discussions.microsoft.com> wrote in message
> "when installing *Panda Platinum,uncheck their(Panda Software's) * > firewall protection if you have Win XP SP2 " means exactly what it is > written (by me).Uncheck their=Panda's firewall protection ,if you have Win > XP > SP 2 (because the user would have 2 firewall which would conflict with > each > other.
> Do you now understand...???
> Sorry,I don't want to nag at you or make arguments with anybody but your > rebuke is not true.I apologise you if I have made any writing mistakes but > as > I have told many times,I am neither American nor Englishman but I am doing > my > best to write/speak correctly. > :-)
> Best wishes
> Panda_man > " Let's beat malware black and blue " > " No new epidemic of all kind of malware -> Panda TruPrevent "
> 'Paul' wrote: > | What did you think the recycler directory did? > | I have NO idea, since I have a global recycle bin. > | > | you need more info, that sounds like norton. what more info is there, > | ambient temperature? > | > | Was I complaining? I thought I was looking for help to fix these > conditions. > _____
> More info? How about the identification of the programs you were starting > when Norton gave the error message? > Did you try reinstalling Microsoft Office, or did I guess wrong as to what > you meant by 'office app'.
> Yes, you were complaining. You placed more emphasis on your > dissatisfaction > with Symantec customer support than on information that might help > indicate > a solution.
> Phil Weldon
> "Paul" <paul.marsREM...@earthlink.net> wrote in message > news:uNNhgCOzFHA.736@tk2msftngp13.phx.gbl... > | What did you think the recycler directory did? > | I have NO idea, since I have a global recycle bin. > | > | you need more info, that sounds like norton. what more info is there, > | ambient temperature? > | > | Was I complaining? I thought I was looking for help to fix these > conditions. > | > | p > | > | "Phil Weldon" <notdisco...@example.com> wrote in message > | news:9Z32f.11741$QE1.303@newsread2.news.atl.earthlink.net... > | > Paul wrote, in part: > | > | What happens if I delete my E:\Recycler contents? > | > > | > The recycler directory preserves deleted files so that they can be > | > undeleted. If you empty the recycler directory, the files in it will > soon > | > (as the released space is used) no longer be able to be undeleted. > What > | > did > | > you think the recycler directory did? > | > > | > As for the 'Please wait while Windows reconfigures....', message, you > | > haven't given enough information, but just guessing that by 'office > app' > | > you > | > mean an Microsoft Office application, try reinstalling Microsoft > Office. > | > > | > Or do nothing and keep complaining. > | > > | > Phil Weldon > | > > | > "Paul" <paul.marsREM...@earthlink.net> wrote in message > | > news:e1udUpJzFHA.2132@TK2MSFTNGP15.phx.gbl... > | > | norton tech support really sucks. > | > | > | > | Whenever I open an office app, I get two dialog boxes "Please wait > while > | > | Windows configures Norton antivirus 2005", then on top of that > "Norton > | > | Antivirus 2005 does not support the Repair feature, please uninstall > and > | > | reinstall". When I click ok on the second box, they go away and the > | > office > | > | app opens. When I first installed norton av 2005 in Dec 2004, it > gave > | > the > | > | exact same dialog boxes every time that I booted my pc. Norton tech > | > support > | > | told me than that it was either I moved def files (how or why I > would > do > | > | this??) or is was a corrupted def download and that I would need to > | > | uninstall and reinstall norton av. Which I did, and after several > more > | > def > | > | updates it started the same dialog boxes at boot. > | > | Each time that I contacted tech support they gave me the same > solution. > | > When > | > | I asked why I need to keep doing this, that never got a response > from > | > them. > | > | Finally, the seventh time, I just left it and closed the dialog > boxes > at > | > | each boot. Six uninstall / reinstalls was more then enough. > Especially, > | > | since it was obvious that the seventh would lead to the eighth, to > the > | > | ninth, etc. I asked again about the need to keep doing this, and > their > | > | response was that either I moved def files or it was caused by a > | > corrupted > | > | def download. > | > | > | > | Last month I formatted my HDD and reinstalled my xp pro and norton, > and > | > now > | > | I get the exact same dialog boxes as I used to get at boot, but now > I > | > get > | > | them when I open an office app. Note, not every time I open an > office > | > app, > | > | but > | > | more then 90% of the time. To this norton says that they need more > info, > | > | since I did not make myself clear. I said what I said above and > offered > | > to > | > | send a screen shot. Then just asked for more info and no mention of > SS. > | > So, > | > | I sent it with further / greater detail of my condition about three > | > weeks > | > | ago and no response. > | > | > | > | Now I have another issue, and I see that tech support is no longer > | > | available. I have had it set to do a full scan every Friday, since > it > | > was > | > | installed, but the last two Fridays it did not. > | > | > | > | Another issue that was actually a forerunner to the above two is > that > it > | > | finds file del6.tmp threat adware.180Search and file del6.tmp threat > | > | adware.zangosearch, both items info "The file > | > | > E:\RECYCLER\S-1-5-21-682003330-1004336348-2147153767-1003\De3\Del6.tmp > | > is > | > a > | > | Adware threat.". Now my global recycle bin is empty, However each > | > partition > | > | has a recycler directory and E:\Recycler dir has a dir called > | > | S-1-5-21-682003330-1004336348-2147153767-1003, but looking in that > dir > I > | > | find no De3\Del6.tmp These were first found by norton av shortly > after > | > it > | > | was installed. Norton does have a tool to get rid of 180search, but > this > | > | tool does not find it. Their instructions to remove zango is to go > to > | > | add/remove and remove it, but it is not there. Tech support just > said > | > that > | > | norton av removes virus' not adware. > | > | > | > | I have had several updates to my spybot, ad-adware, and > spywareblaster > | > and > | > | they do not find those. Any ideas? What happens if I delete my > | > E:\Recycler > | > | contents? > | > | > | > | Paul > | > | > | > | > | > | > | > > | > > | > |
'Paul' wrote, in part: | word or excel or powerpoint or frontpage or access. Maybe others, but that's | all that I have.
Yes, and did you reinstall Microsoft Office? And what are the results? Yes, and did you delete the contents of the recycle directories? And what are the results?
Phil Weldon
"Paul" <paul.marsREM...@earthlink.net> wrote in message
| > | What did you think the recycler directory did? | > | I have NO idea, since I have a global recycle bin. | > | | > | you need more info, that sounds like norton. what more info is there, | > | ambient temperature? | > | | > | Was I complaining? I thought I was looking for help to fix these | > conditions. | > _____ | > | > More info? How about the identification of the programs you were starting | > when Norton gave the error message? | > Did you try reinstalling Microsoft Office, or did I guess wrong as to what | > you meant by 'office app'. | > | > Yes, you were complaining. You placed more emphasis on your | > dissatisfaction | > with Symantec customer support than on information that might help | > indicate | > a solution. | > | > Phil Weldon | > | > "Paul" <paul.marsREM...@earthlink.net> wrote in message | > news:uNNhgCOzFHA.736@tk2msftngp13.phx.gbl... | > | What did you think the recycler directory did? | > | I have NO idea, since I have a global recycle bin. | > | | > | you need more info, that sounds like norton. what more info is there, | > | ambient temperature? | > | | > | Was I complaining? I thought I was looking for help to fix these | > conditions. | > | | > | p | > | | > | "Phil Weldon" <notdisco...@example.com> wrote in message | > | news:9Z32f.11741$QE1.303@newsread2.news.atl.earthlink.net... | > | > Paul wrote, in part: | > | > | What happens if I delete my E:\Recycler contents? | > | > | > | > The recycler directory preserves deleted files so that they can be | > | > undeleted. If you empty the recycler directory, the files in it will | > soon | > | > (as the released space is used) no longer be able to be undeleted. | > What | > | > did | > | > you think the recycler directory did? | > | > | > | > As for the 'Please wait while Windows reconfigures....', message, you | > | > haven't given enough information, but just guessing that by 'office | > app' | > | > you | > | > mean an Microsoft Office application, try reinstalling Microsoft | > Office. | > | > | > | > Or do nothing and keep complaining. | > | > | > | > Phil Weldon | > | > | > | > "Paul" <paul.marsREM...@earthlink.net> wrote in message | > | > news:e1udUpJzFHA.2132@TK2MSFTNGP15.phx.gbl... | > | > | norton tech support really sucks. | > | > | | > | > | Whenever I open an office app, I get two dialog boxes "Please wait | > while | > | > | Windows configures Norton antivirus 2005", then on top of that | > "Norton | > | > | Antivirus 2005 does not support the Repair feature, please uninstall | > and | > | > | reinstall". When I click ok on the second box, they go away and the | > | > office | > | > | app opens. When I first installed norton av 2005 in Dec 2004, it | > gave | > | > the | > | > | exact same dialog boxes every time that I booted my pc. Norton tech | > | > support | > | > | told me than that it was either I moved def files (how or why I | > would | > do | > | > | this??) or is was a corrupted def download and that I would need to | > | > | uninstall and reinstall norton av. Which I did, and after several | > more | > | > def | > | > | updates it started the same dialog boxes at boot. | > | > | Each time that I contacted tech support they gave me the same | > solution. | > | > When | > | > | I asked why I need to keep doing this, that never got a response | > from | > | > them. | > | > | Finally, the seventh time, I just left it and closed the dialog | > boxes | > at | > | > | each boot. Six uninstall / reinstalls was more then enough. | > Especially, | > | > | since it was obvious that the seventh would lead to the eighth, to | > the | > | > | ninth, etc. I asked again about the need to keep doing this, and | > their | > | > | response was that either I moved def files or it was caused by a | > | > corrupted | > | > | def download. | > | > | | > | > | Last month I formatted my HDD and reinstalled my xp pro and norton, | > and | > | > now | > | > | I get the exact same dialog boxes as I used to get at boot, but now | > I | > | > get | > | > | them when I open an office app. Note, not every time I open an | > office | > | > app, | > | > | but | > | > | more then 90% of the time. To this norton says that they need more | > info, | > | > | since I did not make myself clear. I said what I said above and | > offered | > | > to | > | > | send a screen shot. Then just asked for more info and no mention of | > SS. | > | > So, | > | > | I sent it with further / greater detail of my condition about three | > | > weeks | > | > | ago and no response. | > | > | | > | > | Now I have another issue, and I see that tech support is no longer | > | > | available. I have had it set to do a full scan every Friday, since | > it | > | > was | > | > | installed, but the last two Fridays it did not. | > | > | | > | > | Another issue that was actually a forerunner to the above two is | > that | > it | > | > | finds file del6.tmp threat adware.180Search and file del6.tmp threat | > | > | adware.zangosearch, both items info "The file | > | > | | > E:\RECYCLER\S-1-5-21-682003330-1004336348-2147153767-1003\De3\Del6.tmp | > | > is | > | > a | > | > | Adware threat.". Now my global recycle bin is empty, However each | > | > partition | > | > | has a recycler directory and E:\Recycler dir has a dir called | > | > | S-1-5-21-682003330-1004336348-2147153767-1003, but looking in that | > dir | > I | > | > | find no De3\Del6.tmp These were first found by norton av shortly | > after | > | > it | > | > | was installed. Norton does have a tool to get rid of 180search, but | > this | > | > | tool does not find it. Their instructions to remove zango is to go | > to | > | > | add/remove and remove it, but it is not there. Tech support just | > said | > | > that | > | > | norton av removes virus' not adware. | > | > | | > | > | I have had several updates to my spybot, ad-adware, and | > spywareblaster | > | > and | > | > | they do not find those. Any ideas? What happens if I delete my | > | > E:\Recycler | > | > | contents? | > | > | | > | > | Paul | > | > | | > | > | | > | > | | > | > | > | > | > | | > | | > | > | |
I already said that I deleted contents of the recycle directory. U say dir:\recycler is to keep deleted files. So, why then is it hidden and why does no one tell me to delete the E:\recycler contents?
no, i did not uninstall and reinstall office.
"Phil Weldon" <notdisco...@example.com> wrote in message
> 'Paul' wrote, in part: > | word or excel or powerpoint or frontpage or access. Maybe others, but > that's > | all that I have.
> Yes, and did you reinstall Microsoft Office? And what are the results? > Yes, and did you delete the contents of the recycle directories? And what > are the results?
> | > | words complaining about norton = 5 > | > | words discribing specifics about existing conditions = over 100 > | > | > | "Phil Weldon" <notdisco...@example.com> wrote in message > | news:T8d2f.11466$vw6.6084@newsread1.news.atl.earthlink.net... > | > 'Paul' wrote: > | > | What did you think the recycler directory did? > | > | I have NO idea, since I have a global recycle bin. > | > | > | > | you need more info, that sounds like norton. what more info is > there, > | > | ambient temperature? > | > | > | > | Was I complaining? I thought I was looking for help to fix these > | > conditions. > | > _____ > | > > | > More info? How about the identification of the programs you were > starting > | > when Norton gave the error message? > | > Did you try reinstalling Microsoft Office, or did I guess wrong as to > what > | > you meant by 'office app'. > | > > | > Yes, you were complaining. You placed more emphasis on your > | > dissatisfaction > | > with Symantec customer support than on information that might help > | > indicate > | > a solution. > | > > | > Phil Weldon > | > > | > "Paul" <paul.marsREM...@earthlink.net> wrote in message > | > news:uNNhgCOzFHA.736@tk2msftngp13.phx.gbl... > | > | What did you think the recycler directory did? > | > | I have NO idea, since I have a global recycle bin. > | > | > | > | you need more info, that sounds like norton. what more info is > there, > | > | ambient temperature? > | > | > | > | Was I complaining? I thought I was looking for help to fix these > | > conditions. > | > | > | > | p > | > | > | > | "Phil Weldon" <notdisco...@example.com> wrote in message > | > | news:9Z32f.11741$QE1.303@newsread2.news.atl.earthlink.net... > | > | > Paul wrote, in part: > | > | > | What happens if I delete my E:\Recycler contents? > | > | > > | > | > The recycler directory preserves deleted files so that they can be > | > | > undeleted. If you empty the recycler directory, the files in it > will > | > soon > | > | > (as the released space is used) no longer be able to be undeleted. > | > What > | > | > did > | > | > you think the recycler directory did? > | > | > > | > | > As for the 'Please wait while Windows reconfigures....', message, > you > | > | > haven't given enough information, but just guessing that by > 'office > | > app' > | > | > you > | > | > mean an Microsoft Office application, try reinstalling Microsoft > | > Office. > | > | > > | > | > Or do nothing and keep complaining. > | > | > > | > | > Phil Weldon > | > | > > | > | > "Paul" <paul.marsREM...@earthlink.net> wrote in message > | > | > news:e1udUpJzFHA.2132@TK2MSFTNGP15.phx.gbl... > | > | > | norton tech support really sucks. > | > | > | > | > | > | Whenever I open an office app, I get two dialog boxes "Please > wait > | > while > | > | > | Windows configures Norton antivirus 2005", then on top of that > | > "Norton > | > | > | Antivirus 2005 does not support the Repair feature, please > uninstall > | > and > | > | > | reinstall". When I click ok on the second box, they go away and > the > | > | > office > | > | > | app opens. When I first installed norton av 2005 in Dec 2004, it > | > gave > | > | > the > | > | > | exact same dialog boxes every time that I booted my pc. Norton > tech > | > | > support > | > | > | told me than that it was either I moved def files (how or why I > | > would > | > do > | > | > | this??) or is was a corrupted def download and that I would need > to > | > | > | uninstall and reinstall norton av. Which I did, and after > several > | > more > | > | > def > | > | > | updates it started the same dialog boxes at boot. > | > | > | Each time that I contacted tech support they gave me the same > | > solution. > | > | > When > | > | > | I asked why I need to keep doing this, that never got a response > | > from > | > | > them. > | > | > | Finally, the seventh time, I just left it and closed the dialog > | > boxes > | > at > | > | > | each boot. Six uninstall / reinstalls was more then enough. > | > Especially, > | > | > | since it was obvious that the seventh would lead to the eighth, > to > | > the > | > | > | ninth, etc. I asked again about the need to keep doing this, > and > | > their > | > | > | response was that either I moved def files or it was caused by a > | > | > corrupted > | > | > | def download. > | > | > | > | > | > | Last month I formatted my HDD and reinstalled my xp pro and > norton, > | > and > | > | > now > | > | > | I get the exact same dialog boxes as I used to get at boot, but > now > | > I > | > | > get > | > | > | them when I open an office app. Note, not every time I open an > | > office > | > | > app, > | > | > | but > | > | > | more then 90% of the time. To this norton says that they need > more > | > info, > | > | > | since I did not make myself clear. I said what I said above and > | > offered > | > | > to > | > | > | send a screen shot. Then just asked for more info and no mention > of > | > SS. > | > | > So, > | > | > | I sent it with further / greater detail of my condition about > three > | > | > weeks > | > | > | ago and no response. > | > | > | > | > | > | Now I have another issue, and I see that tech support is no > longer > | > | > | available. I have had it set to do a full scan every Friday, > since > | > it > | > | > was > | > | > | installed, but the last two Fridays it did not. > | > | > | > | > | > | Another issue that was actually a forerunner to the above two is > | > that > | > it > | > | > | finds file del6.tmp threat adware.180Search and file del6.tmp > threat > | > | > | adware.zangosearch, both items info "The file > | > | > | > | > E:\RECYCLER\S-1-5-21-682003330-1004336348-2147153767-1003\De3\Del6.tmp > | > | > is > | > | > a > | > | > | Adware threat.". Now my global recycle bin is empty, However > each > | > | > partition > | > | > | has a recycler directory and E:\Recycler dir has a dir called > | > | > | S-1-5-21-682003330-1004336348-2147153767-1003, but looking in > that > | > dir > | > I > | > | > | find no De3\Del6.tmp These were first found by norton av > shortly > | > after > | > | > it > | > | > | was installed. Norton does have a tool to get rid of 180search, > but > | > this > | > | > | tool does not find it. Their instructions to remove zango is to > go > | > to > | > | > | add/remove and remove it, but it is not there. Tech support just > | > said > | > | > that > | > | > | norton av removes virus' not adware. > | > | > | > | > | > | I have had several updates to my spybot, ad-adware, and > | > spywareblaster > | > | > and > | > | > | they do not find those. Any ideas? What happens if I delete my > | > | > E:\Recycler > | > | > | contents? > | > | > | > | > | > | Paul > | > | > | > | > | > | > | > | > | > | > | > > | > | > > | > | > | > | > | > > | > > | > |
because this right now is still a clean install. norton is a problem, but it is a popular program, so these issues may be fixable, based on other peoples experience. And it is already paid for.
p
PS: I started doing all your initial suggestions when I first read your first reply. I am still doing those things and none have found those two items. I think that norton lies about them. Maybe I should throw norton in the garbage.
"Panda_man" <Panda...@discussions.microsoft.com> wrote in message
> As you said in your first post,you have re-installed Windows many times so > you have very big experience .Why don't you just re-install Windows > ,forget > about Norton and start with one fresh clean install of Windows and all > kind > of softwares... > Seems delicious.... > I think so because it seems to be problem only when Norton ^decides to do > something^ > Remember,the first three things that should be done when re-installing > Windows are: > firewall ON > All updates downloaded > antivirus ON (but not Norton in your case)
> Hmm...seems delicious > :-)
> Panda_man > " Let's beat malware black and blue " > " No new epidemics of all kind of malware -> Panda TruPrevent "
> Thank you for your reply. My question was not meant as either a criticism > or a rebuke so please accept my apologies if you found it to be so. I think > that if English is not your' first language then you have mastered it very > well. Certainly it is as good as mine is and English is my 1st (and only) > language. When I read my post again I see that even my post is not clear:
> >> firewall? If Panda's is XP's firewall is it really better than Panda > >> Platinum?
> To be clear in what I meant I should have written:
> "If you meant uncheck Panda Platinum's firewall then is it really true that > XP's firewall is better than Panda's firewall?"
> I believe that XP's firewall notifies the user of alerts on incoming traffic > only. Most of the other recommendations that I have seen in these NG's > suggested that the firewall of the antivirus software be left running and > the XP firewall be disabled by unchecking it. I had therefore prejudged the > recommendation that you were giving, and, because my prejudgement did not > agree with what you were saying, I thought that it was possible to read into > your words instructions to uncheck either the Panda or XP firewall depending > on exactly how the reader read it.
> Once again my apologies.
> -- > Regards
> Sandy > sandym...@mailinator.com > Replace@mailinator with @tiscali.co.uk
> I believe that the film magnate Samual Goldwin never quite came to terms > with the English languish and used to get very annoyed when people at him. > One day he burst out, "You people! You think that I speak English no damn > bad but I know I speak English no damn good!" <g>
> Thank you for your reply. My question was not meant as either a criticism > or a rebuke so please accept my apologies if you found it to be so. I > think > that if English is not your' first language then you have mastered it very > well. Certainly it is as good as mine is and English is my 1st (and only) > language. When I read my post again I see that even my post is not clear:
>>> firewall? If Panda's is XP's firewall is it really better than Panda >>> Platinum?
> To be clear in what I meant I should have written:
> "If you meant uncheck Panda Platinum's firewall then is it really true > that > XP's firewall is better than Panda's firewall?"
> I believe that XP's firewall notifies the user of alerts on incoming > traffic > only. Most of the other recommendations that I have seen in these NG's > suggested that the firewall of the antivirus software be left running and > the XP firewall be disabled by unchecking it. I had therefore prejudged > the > recommendation that you were giving, and, because my prejudgement did not > agree with what you were saying, I thought that it was possible to read > into > your words instructions to uncheck either the Panda or XP firewall > depending > on exactly how the reader read it.
> Once again my apologies.
> -- > Regards
> Sandy > sandym...@mailinator.com > Replace@mailinator with @tiscali.co.uk
> I believe that the film magnate Samual Goldwin never quite came to terms > with the English languish and used to get very annoyed when people at him. > One day he burst out, "You people! You think that I speak English no damn > bad but I know I speak English no damn good!" <g>
>> "when installing *Panda Platinum,uncheck their(Panda Software's) * >> firewall protection if you have Win XP SP2 " means exactly what it is >> written (by me).Uncheck their=Panda's firewall protection ,if you have >> Win >> XP >> SP 2 (because the user would have 2 firewall which would conflict with >> each >> other.
>> Do you now understand...???
>> Sorry,I don't want to nag at you or make arguments with anybody but >> your >> rebuke is not true.I apologise you if I have made any writing mistakes >> but >> as >> I have told many times,I am neither American nor Englishman but I am >> doing >> my >> best to write/speak correctly. >> :-)
>> Best wishes
>> Panda_man >> " Let's beat malware black and blue " >> " No new epidemic of all kind of malware -> Panda TruPrevent "
I already said that I deleted contents of the recycle directory. U say dir:\recycler is to keep deleted files. So, why then is it hidden and why does no one tell me to delete the E:\recycler contents?
"Panda_man" <Panda...@discussions.microsoft.com> wrote in message
| and still no comments on: | | I already said that I deleted contents of the recycle directory. U say | dir:\recycler is to keep deleted files. So, why then is it hidden and why | does no one tell me to delete the E:\recycler contents? |
There are four common attributes than can be assigned to files and directories in Windows operating systems: Read Only = R Hidden = H System = S Archive = A.
In Windows Explorer you can choose to display the attributes of files and directories and can choose whether or not to display Hidden and System files at all. The purpose of the Hidden attribute is to prevent the user from even seeing files that shouldn't be messed with. It is to protect an unknowledgeble user from mistakes. System files shouldn't be messed with because they are critical to proper system operation.
You were told to empty the \Recycler directories. Those directories are marked Hidden because the contents are not normally dealt with directly. It is to protect you from yourself.
You really are making this much more difficult that necessary. Your attitude is getting in the way of your understanding.
Phil Weldon
"Paul" <paul.marsREM...@earthlink.net> wrote in message
news:%23IjgM6fzFHA.2076@TK2MSFTNGP14.phx.gbl... | and still no comments on: | | I already said that I deleted contents of the recycle directory. U say | dir:\recycler is to keep deleted files. So, why then is it hidden and why | does no one tell me to delete the E:\recycler contents? | |
| "Panda_man" <Panda...@discussions.microsoft.com> wrote in message
| > | >>Maybe I should throw norton in the garbage. | > | > | > | > Yeah,you really should ! | > Because they didn't found anything and if there are no symptoms,you aren't | > infected. | > Just try another. | > Luck ! | > | > | > Panda_man | > " Let's beat malware black and blue " | > " No new epidemics of all kind of malware -> Panda TruPrevent " | |
I know about attributes, hidden and sys dirs-files. What I was told still does not compute. "The recycler is to hold files deleted, in case they are needed" But it is hidden, so how would I even know about it? And it was kinda suggested that I could delete these adware files which are listed as being in my recycler, but he keeps saying delete from your recycle bin, which I did last month! It is like talking about the recycler, but saying recycle bin. Clear as mud.
I was never: "You were told to empty the \Recycler directories". BTW, there is only one dir in one recycler that is of topic.
p
"Phil Weldon" <notdisco...@example.com> wrote in message
> 'Paul' wrote: > | and still no comments on: > | > | I already said that I deleted contents of the recycle directory. U say > | dir:\recycler is to keep deleted files. So, why then is it hidden and > why > | does no one tell me to delete the E:\recycler contents? > |
> There are four common attributes than can be assigned to files and > directories in Windows operating systems: > Read Only = R > Hidden = H > System = S > Archive = A.
> In Windows Explorer you can choose to display the attributes of files and > directories and can choose whether or not to display Hidden and System > files > at all. The purpose of the Hidden attribute is to prevent the user from > even seeing files that shouldn't be messed with. It is to protect an > unknowledgeble user from mistakes. System files shouldn't be messed with > because they are critical to proper system operation.
> You were told to empty the \Recycler directories. Those directories are > marked Hidden because the contents are not normally dealt with directly. > It > is to protect you from yourself.
> You really are making this much more difficult that necessary. Your > attitude is getting in the way of your understanding.
> Phil Weldon
> "Paul" <paul.marsREM...@earthlink.net> wrote in message > news:%23IjgM6fzFHA.2076@TK2MSFTNGP14.phx.gbl... > | and still no comments on: > | > | I already said that I deleted contents of the recycle directory. U say > | dir:\recycler is to keep deleted files. So, why then is it hidden and > why > | does no one tell me to delete the E:\recycler contents? > | > | > | "Panda_man" <Panda...@discussions.microsoft.com> wrote in message > | news:4C6AD16B-80AB-4C71-A814-5823C9E1BB20@microsoft.com... > | > > | > > | > "Paul" wrote: > | > > | >>Maybe I should throw norton in the garbage. > | > > | > > | > > | > Yeah,you really should ! > | > Because they didn't found anything and if there are no symptoms,you > aren't > | > infected. > | > Just try another. > | > Luck ! > | > > | > > | > Panda_man > | > " Let's beat malware black and blue " > | > " No new epidemics of all kind of malware -> Panda TruPrevent " > | > |
"The recycler is to hold files deleted, in case they are
> needed" But it is hidden, so how would I even know about it?
How could we even know about it.
I am telling you this for third time.If you have re-installed Windows XP many time so you have big experience in this. Create a back-up ,format the hard drive,install Win XP,enable the firewall,get all the updates ,try another av .
>>It is like talking about the recycler, but saying
recycle bin.
Yes it is
And from your first post: The recycle bin/s/ should be emptied.
Best wishes !
Panda_man " Let's beat malware black and blue " " No new epidemics of all kind of malware -> Panda TruPrevent "
> "The recycler is to hold files deleted, in case they are >> needed" But it is hidden, so how would I even know about it?
> How could we even know about it.
> I am telling you this for third time.If you have re-installed Windows XP > many time so you have big experience in this. > Create a back-up ,format the hard drive,install Win XP,enable the > firewall,get all the updates ,try another av .
>>>It is like talking about the recycler, but saying > recycle bin.
> Yes it is
> And from your first post: > The recycle bin/s/ should be emptied.
> Best wishes !
> Panda_man > " Let's beat malware black and blue " > " No new epidemics of all kind of malware -> Panda TruPrevent "
|
