My customer has Windows Small Business Server 2003, and I was last week to make installation Microsoft updates to the server. Every other update went just fine, but KB971026 (Update For Microsoft Forefront Client Security) uninstalled the whole FCS-program, and after that it could not re-install FCS to the server. I rebooted the server two times, and tried to install FCS to the server, but no luck. If I just click MP_AMBITS32.MSI-file, the installation will start, but it also will end to error "Service 'Microsoft Forefront Client Security Antimalware Service' (FCSAM) failed to start. Verify that you have sufficient priviledges to start system services". Then there is Retry- and Cancel-buttons available to press. Retry-button gives that error again, and Cancel is only way to get out of this error. When this error occurs, I went also to the Services, and tried to manually start this service, but it said that service started and stopped. I am installing this with Administrator-account. I also downloaded Microsoft Catalog service a new installation package FCS-program (KB971026), and this is exe-file, and when I will double click that, the installation will begin, but it also will end to error "Microsoft Forefront Client Security -- Installation failed. See log 'C:\Program Files\Microsoft Forefront\Client Security\Client\Logs\mp_ambits.log' for more information". I have been check the log-file, but haven't seen anything weird. I didn't paste the log-file here, because it is really big, about 460kb, but I will if someone needs it.
> My customer has Windows Small Business Server 2003, and I was last week > to make installation Microsoft updates to the server. > Every other update went just fine, but KB971026 (Update For Microsoft > Forefront Client Security) uninstalled the whole FCS-program, and after > that it could not re-install FCS to the server. > I rebooted the server two times, and tried to install FCS to the server, > but no luck. > If I just click MP_AMBITS32.MSI-file, the installation will start, but > it also will end to error "Service 'Microsoft Forefront Client Security > Antimalware Service' (FCSAM) failed to start. Verify that you have > sufficient priviledges to start system services". Then there is Retry- > and Cancel-buttons available to press. Retry-button gives that error > again, and Cancel is only way to get out of this error. > When this error occurs, I went also to the Services, and tried to > manually start this service, but it said that service started and stopped. > I am installing this with Administrator-account. > I also downloaded Microsoft Catalog service a new installation package > FCS-program (KB971026), and this is exe-file, and when I will double > click that, the installation will begin, but it also will end to error > "Microsoft Forefront Client Security -- Installation failed. See log > 'C:\Program Files\Microsoft Forefront\Client > Security\Client\Logs\mp_ambits.log' for more information". I have been > check the log-file, but haven't seen anything weird. > I didn't paste the log-file here, because it is really big, about 460kb, > but I will if someone needs it.
> Does anybody have ideas about this case? > Now I have second server, which has same problem, and now it is Windows > Server 2008 Standard.
> Please, anybody! > Jani
> 27.10.2009 14:10, Pitti wrote: >> Hello,
>> First, sorry about my bad english.
>> My customer has Windows Small Business Server 2003, and I was last week >> to make installation Microsoft updates to the server. >> Every other update went just fine, but KB971026 (Update For Microsoft >> Forefront Client Security) uninstalled the whole FCS-program, and after >> that it could not re-install FCS to the server. >> I rebooted the server two times, and tried to install FCS to the server, >> but no luck. >> If I just click MP_AMBITS32.MSI-file, the installation will start, but >> it also will end to error "Service 'Microsoft Forefront Client Security >> Antimalware Service' (FCSAM) failed to start. Verify that you have >> sufficient priviledges to start system services". Then there is Retry- >> and Cancel-buttons available to press. Retry-button gives that error >> again, and Cancel is only way to get out of this error. >> When this error occurs, I went also to the Services, and tried to >> manually start this service, but it said that service started and >> stopped. >> I am installing this with Administrator-account. >> I also downloaded Microsoft Catalog service a new installation package >> FCS-program (KB971026), and this is exe-file, and when I will double >> click that, the installation will begin, but it also will end to error >> "Microsoft Forefront Client Security -- Installation failed. See log >> 'C:\Program Files\Microsoft Forefront\Client >> Security\Client\Logs\mp_ambits.log' for more information". I have been >> check the log-file, but haven't seen anything weird. >> I didn't paste the log-file here, because it is really big, about 460kb, >> but I will if someone needs it.
I finally found the solution, that why FCS won t install it self again after making those Microsoft updates.
Somehow two registry keys were left to wrong value. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Forefront\Client Security\1.0\AM and there is two REG_DWORD that was wrong value. DisableAntiSpyware and DisableAntivirus. Those values was both 1 and should be changed to 0. After changed those two values to 0, then installation went just fine, and now it's working.
