Landscape printing
Todd
laptop. I've created a slide that I wish to print.
Onscreen it appears Landscape, which I want. In print
preview, and if I print it, it views/prints in portrait
(the "paper" appears portrait with the image on it in
landscape orientation), so that the left and right sides
of the image are cut off. Page Setup and the print
options are all set for landscape. The program appears to
just ignore them. My wife copied the file and opened it
on an older version of PP (95). Obviously the same colors
weren't available, but it would preview and print as
landscape. Reloading those same files back onto my
computer didn't change the outcome-- I still get a
portrait orientation of the paper, with the image in a
landscape orientation (with both sides cut off). How do I
get this image to print Landscape?
Thanks.
Todd
Sonia
Sonia Coleman, Microsoft PowerPoint MVP Team
http://www.soniacoleman.com
(Autorun CD Project Creator)
(Free Templates)
"Todd" <t.was...@att.net> wrote in message
news:742d01c16ad3$307f7e30$a5e62ecf@tkmsftngxa07...
Echo S
oddities with landscape/portrait with some of the older drivers.
--
Echo
MS PPT MVP
http://www.echosvoice.com
Tom Krishan
"Echo S" <ec...@indy.net> wrote in message
news:3BF0B369...@indy.net...
> Todd, you may just need to update your printer drivers. ISTR some
> oddities with landscape/portrait with some of the older drivers.
Unfortunately, it just isn't that easy. I too just received my new Dell
with Office XP installed and cannot automatically print Powerpoint slides in
landscape. The only way is to go to Settings/Printers... and change the
default printer setting.
This is a known problem with Powerpoint 2002 but Microsoft is putting the
responsibility on the printer vendors. Here are some excerpts from Q302977:
"Presentations that were printed correctly in earlier versions of Microsoft
PowerPoint are printed incorrectly in Microsoft PowerPoint 2002."
"PowerPoint 2002 changes the way PowerPoint sends print information to the
printer driver. Certain unsigned printer drivers do not interpret this
information correctly, and use the current default driver orientation."
"In each case reported to Microsoft so far, Microsoft has not signed the
printer driver in question. Driver signing is a process in which Microsoft
certifies that a driver works properly with Microsoft Windows."
This last statement is not true. I went to the Microsoft site:
http://www.microsoft.com/hcl/ and checked looked for the "signed" printer
driver for my HP Deskjet 990. There were several versions that are "Logo"
certified by Microsoft. I downloaded this driver, removed the original
driver, and installed the "Logo Certified" driver on my Dell. Same
problem, I cannot print in landscape from Powerpoint without changing the
default settings of the printer.
So the story goes on... I attempt to report this to Microsoft by using the
support functions available. Not wanting to pay $35 for a support call, I
chose to attempt to report this defect over the web using Passport. After
going to the trouble of taking out a Passport account, I get to the point
where I am asked for the Powerpoint serial number. When I enter this, the
automated web page says I need to call Dell as the product is not supported
by Microsoft given that it is an OEM installed package.
Does anyone know a fix for this Powerpoint 2002 defect?
Tom
Steve Rindsberg
> automated web page says I need to call Dell as the product is not
supported
> by Microsoft given that it is an OEM installed package.
You left off the part about "and when I call Dell, they tell me to contact
MS or HP ..."
Support for OEM versions of Office/PPT leaves an awful lot to be desired.
Sorry to hear you're stuck in the middle of the Ring of FingerPointers.
I don't know that we can offer any solution, as it's something MS and HP
will have to duke out. I'm sure they will eventually, but in the meanwhile,
I wonder if there's some kind of workaround.
Have you tried recording a macro as you run through the printer setup steps
needed to make this work properly?
Does it work right if you run the macro again afterwards?
Can you install a second instance of the printer driver that's defaulted to
Landscape rather than Portrait?
You could then choose "My Printer-Portrait" or "My Printer-Landscape" as
needed from the print dialog in PPT.
Tom Krishan
"Steve Rindsberg" <drop...@rathole.nul> wrote in message
news:eY2EdhebBHA.1732@tkmsftngp04...
Tom Krishan
> You left off the part about "and when I call Dell, they tell me to contact
> MS or HP ..."
Actually I did not go down that path as I have been there before and decided
not to bother this time.
> Support for OEM versions of Office/PPT leaves an awful lot to be desired.
> Sorry to hear you're stuck in the middle of the Ring of FingerPointers.
What I find disturbing is Microsoft's comment in their knowledge base note:
"In each case reported to Microsoft so far, Microsoft has not signed the
printer driver in question. Driver signing is a process in which Microsoft
certifies that a driver works properly with Microsoft Windows."
The way that they set up their customer support system, there is no easy way
for users to report defects. I guess this allows the folks at MS-HQ to
think everything is fine. The HP drivers are signed and do not work with
Powerpoint 2002.
> I don't know that we can offer any solution, as it's something MS and HP
> will have to duke out. I'm sure they will eventually, but in the
meanwhile,
> I wonder if there's some kind of workaround.
I think you are right, eventually MS and HP will settle this between the two
of them but I wonder how many users will be frustrated to no end wondering
what they are doing wrong when they try to print their transparencies.
Thanks for the helpful suggestions.
Tom
Steve Rindsberg
contact
> > MS or HP ..."
>
> Actually I did not go down that path as I have been there before and
decided
> not to bother this time.
Sounds like we both knew where the path led. <g>
> The way that they set up their customer support system, there is no easy
way
> for users to report defects. I guess this allows the folks at MS-HQ to
> think everything is fine. The HP drivers are signed and do not work with
> Powerpoint 2002.
There's at least one thing you can do; write msw...@microsoft.com and
include POWERPOINT in the subject line. Explain the problem you've run into
(and specifically the brick walls you've encountered in getting it
resolved). A reply of your posts here would be perfect, in fact.
You won't get back more than a canned autoresponse, but they DO read these
things.
Harry Hood
There are teams from MS and HP (as well as many other manufacturers) that
get together and try to hash out whose code is failing in a particular
issue. If the fault falls to the MS side, they go back and write code.
Vice versa for HP. It's how it's done, and yep - it's too slow for most of
us.
The issue is pervasive and irritating to MS and HP customers. Both
companies know this from what I can discern, and I imagine they are
scrambling to get it fixed.
The Perennial Optimist,
Harry Hood
"Steve Rindsberg" <drop...@rathole.nul> wrote in message
news:OcXtCzqbBHA.2016@tkmsftngp07...
Steve Rindsberg
to make it clear to customers that they're working together on this stuff,
no? From the outside, it ends up looking to too many customers like this
one pointing the finger at that one and vice versa.
Oh well.
--
Steve Rindsberg, PowerPoint MVP
Got a PowerPoint wish/suggestion/beef?
Email msw...@microsoft.com with PowerPoint in the subject line
Get the PPT FAQs at http://www.rdpslides.com/pptfaq/
RnR PPTools - http://www.rdpslides.com/pptools/
------
Harry Hood <nos...@thankyouverymuch.com> wrote in message
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