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Error 80072efd

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cheese_aholic

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Feb 23, 2009, 5:43:01 AM2/23/09
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I get the above error when using ActiveSync 4.5 to sync via USB cable with my
exchange server.
OTA sync via GPRS works fine, but USB sync results in the above error.
Any help would be appreciated...

Robert L. (MS-MVP)

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Feb 23, 2009, 9:16:34 AM2/23/09
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In most cases, 80072EFD is connection issue. You may also check some cases
here.
Activesync Troubleshooting
The server you are synchronizing with is not an Exchange ActiveSync
server, or is running incompatible software. Specify the correct server in
ActiveSync ...
www.chicagotech.net/exchange/activesync.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"cheese_aholic" <cheese...@discussions.microsoft.com> wrote in message
news:7938DD19-D1E0-46A9...@microsoft.com...

cheese_aholic

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Feb 23, 2009, 9:38:18 AM2/23/09
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Thank you,
I don't believe it's a connection issue, as everything else through the USB
cable works fine.
I have checked and the server is comaptible with Active Sync and is running
compatible software.
ActiveSync works fine via GPRS and WiFi - just not when connected via USB.
Thanks in advance for your continued support
John
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