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markie  
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 More options Jul 14 2005, 12:25 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: "markie" <m...@mark-hill.com>
Date: 14 Jul 2005 09:25:31 -0700
Local: Thurs, Jul 14 2005 12:25 pm
Subject: ActiveSync 4 Problem
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I am testing ActiveSync 4 and it will not sync anything other than
notes with my device, it gives me the usual desktop error 85010014

Any ideas ?


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Raj Pillai  
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 More options Jul 15 2005, 10:34 am
Newsgroups: microsoft.public.pocketpc.activesync
From: "Raj Pillai" <YouMeAndTheM...@Softhome.net>
Date: Fri, 15 Jul 2005 20:04:12 +0530
Local: Fri, Jul 15 2005 10:34 am
Subject: Re: ActiveSync 4 Problem
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Hi Markie,

I have yet to encounter this kind of error message.  You could try running
the Scanpst utility to check for any corruption in the PST file (the file
that stores your Outlook data).  Search for scanpst.exe on your computer.

Alternatively, uncheck all options under Tools -> Options and then attempt
to sync.  Check if the error message is generated.  Proceed to sync only one
information type at a time.  See if that helps narrow down your cause.

AS 4.0 is not going to give you any added functionality for devices that run
on OS's prior to Windows Mobile 2005.  If you intend to revert back to a
previous version then ---

1.  Uninstall ActiveSync 4.0.
2.  Open File Explorer, navigate to the System32 directory in your Windows
directory, and then manually delete the dynamic-link library Rapi.dll.
3.  Reinstall the previous version of ActiveSync.

Good luck !!
--
Regards,
Raj Pillai
Microsoft MVP - Mobile Devices
http://www.pocketpcfaq.com/raj

"markie" <m...@mark-hill.com> wrote in message

news:1121358331.059713.155220@g49g2000cwa.googlegroups.com...


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markieh...@gmail.com  
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 More options Jul 15 2005, 12:57 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: markieh...@gmail.com
Date: 15 Jul 2005 09:57:15 -0700
Local: Fri, Jul 15 2005 12:57 pm
Subject: Re: ActiveSync 4 Problem
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I need to use AS 4 , so need to get it working, i have unchecked as
suggested , so.... notes work always , if i add either mail, calender
or tasks it fails with the message i posted before.

What do they have in common that notes syncing does not ???

Mark


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markieh...@gmail.com  
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 More options Jul 15 2005, 1:14 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: markieh...@gmail.com
Date: 15 Jul 2005 10:14:18 -0700
Local: Fri, Jul 15 2005 1:14 pm
Subject: Re: ActiveSync 4 Problem
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also i have tried scanpst and it finds no errors ...

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Hui Chen (MSFT)  
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 More options Jul 15 2005, 2:27 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: "Hui Chen \(MSFT\)" <huic...@online.microsoft.com>
Date: Fri, 15 Jul 2005 11:27:15 -0700
Local: Fri, Jul 15 2005 2:27 pm
Subject: Re: ActiveSync 4 Problem
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85010014 is internal server (here is your desktop activesync) error. Try
take a look at %tmp%\wceslog.log and see if you can find any clue.

--
Hui Chen [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

"markie" <m...@mark-hill.com> wrote in message

news:1121358331.059713.155220@g49g2000cwa.googlegroups.com...


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markie  
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 More options Jul 15 2005, 2:56 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: "markie" <m...@mark-hill.com>
Date: 15 Jul 2005 11:56:33 -0700
Local: Fri, Jul 15 2005 2:56 pm
Subject: Re: ActiveSync 4 Problem
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Cannot see much in the way of clues here, however i have included dump
of logs if anybody can make a guess :)

Log from wceslog.log

07/15/2005 19:51:09.404 Process C:\Program Files\Microsoft
ActiveSync\WCESMgr.exe  p(2980)
07/15/2005 19:51:16.133 p(2980) t(3296) TraceToFile -> ERROR in
CRegSettings::Initialize : hr = 0x80070002 - RegSettings.cpp(91)
07/15/2005 19:51:16.133 p(2980) t(3296) SyncEngPerf -> Sync Statistics:
Starting processing of request - Service.cpp(1156)
07/15/2005 19:51:16.133 Dump of client message request.
Parameters:
[User=DEFAULT&DeviceId=86E3284282A7E82FA36A737AEC103014&DeviceType=PocketPC &Cmd=FolderSync].
Email:            [].
Protocol Version  [3].

        <?xml version="1.0" encoding="utf-8"?>
        <FolderSync xmlns="FolderHierarchy:">
                <SyncKey>0</SyncKey>
        </FolderSync>
07/15/2005 19:51:16.133 p(2980) t(3296) Notif -> CMapiSession::Register
- entering - mbase.cpp(1890)
07/15/2005 19:51:16.133 p(2980) t(3296) Notif ->
CMapiSession::Register(0x1e03eec) - m_ulSessionConnectionId = 1,
m_ulStoreConnectionId = 38297400 - mbase.cpp(1974)
07/15/2005 19:51:16.133 p(2980) t(3296) Notif -> CMapiSession::Register
- returning 0x0 - mbase.cpp(2012)
07/15/2005 19:51:16.133 p(2980) t(3296) DbApi ->
CTransaction::_ExecuteCommand - hr = 0x80040e37 - trans.cpp(994)
07/15/2005 19:51:16.133 p(2980) t(3296) DbApi -> CTransaction::Execute
- hr = 0x80040e37 - trans.cpp(1120)
07/15/2005 19:51:16.133 p(2980) t(3296) Mbase ->
CMetaData::_DeleteTempHsIdTable - hr = 0x80040e37 - mdata.cpp(2004)
07/15/2005 19:51:16.133 p(2980) t(3296) Notif ->
CMapiSession::EnableCallbacks(0x1) - m_bEnableCallbacks = 0 -
mbase.cpp(2050)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CMetaHelper::GetOneStringProperty : hr = 0x8007000d - mhelp.cpp(4989)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CMetaHelper::GetOneStringProperty : hr = 0x8007000d - mhelp.cpp(4989)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CMetaHelper::GetOneStringProperty : hr = 0x8007000d - mhelp.cpp(4989)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CMetaHelper::GetOneStringProperty : hr = 0x8007000d - mhelp.cpp(4989)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CMetaHelper::GetOneStringProperty : hr = 0x8004060e - mhelp.cpp(4966)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CFolderSyncMgr::_BuildFolderNode : hr = 0x8004060e -
FolderSyncMgr.cpp(1422)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CFolderSyncMgr::_BuildChangeList : hr = 0x8004060e -
FolderSyncMgr.cpp(1579)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CFolderSyncMgr::_Execute : hr = 0x8004060e - FolderSyncMgr.cpp(243)
07/15/2005 19:51:16.133 p(2980) t(2076) FolderSyncMgr ->
CFolderSyncMgr::_Execute - change #s (client=0, new=4294967295), gen
ids (client=0, new=0), executionStatus=0, hr=0x8004060e -
FolderSyncMgr.cpp(306)
07/15/2005 19:51:16.133 p(2980) t(2076) FolderSyncMgr ->
CFolderSyncMgr::_Execute - executionStatus=0, hr=0x8004060e -
FolderSyncMgr.cpp(374)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CCmdProcessor::ExecuteCmd : hr = 0x8004060e - CmdProcessor.cpp(186)
07/15/2005 19:51:16.133 p(2980) t(2076) TraceToFile -> ERROR in
CMsgProcessor::_DoExecute : hr = 0x8004060e - MsgProcessor.cpp(974)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf -> Begin Sync
Statistics - Service.cpp(2014)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf ->
Cmd:SY=0,SM=0,SF=0,SR=0,GA=0,FS=1,FC=0,FD=0,FU=0,MI=0,GE=0,MR=0 -
Service.cpp(2027)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf ->
Syn:CN=0,CL:A=0,C=0,D=0,F=0,SV:A=0,C=0,D=0,S=0 - Service.cpp(2037)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf ->
Syn:CA=0,CL:A=0,C=0,D=0,F=0,SV:A=0,C=0,D=0,S=0 - Service.cpp(2047)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf ->
Syn:IN=0,CL:A=0,C=0,D=0,F=0,SV:A=0,C=0,D=0,S=0 - Service.cpp(2057)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf ->
Syn:TA=0,CL:A=0,C=0,D=0,F=0,SV:A=0,C=0,D=0,S=0 - Service.cpp(2067)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf ->
Syn:FS=0,SS=0,RS=0 - Service.cpp(2071)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf ->
Oth:CU=1,TU=1,BR=0,RS=0 - Service.cpp(2076)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf -> End Sync
Statistics - Service.cpp(2077)
07/15/2005 19:51:16.133 p(2980) t(2076) SyncEngPerf -> Sync Statistics:
Finished processing request - Service.cpp(2274)

Log from wcesmgr.exe

07/15/2005 19:51:00.280 **************** Logging Started
****************
07/15/2005 19:51:00.280 Process C:\Program Files\Microsoft
ActiveSync\WCESMgr.exe  p(2780)
07/15/2005 19:51:00.280 ActiveSync second instance started, Cmd line:
'/onconnect'
07/15/2005 19:51:00.280 ActiveSync second instance exiting
07/15/2005 19:51:00.280 **************** Logging Stopped
****************
07/15/2005 19:51:00.791 Checking existing partnership on device
0x271C0C21.
07/15/2005 19:51:04.396 DTPT: Setting DTPT network to
{18AD9FBD-F716-ACB6-FD8A-1965DB95B814}
07/15/2005 19:51:04.396 DTPT: Send DTPT
Network={18AD9FBD-F716-ACB6-FD8A-1965DB95B814}.  Result=0x00000000
07/15/2005 19:51:09.404 *** Http listener loaded
07/15/2005 19:51:09.404 Connected to device 0x271C0C21 (PocketPC,
WM_Mark_Hill) [partner 0]
07/15/2005 19:51:09.404 **** Starting synchronization engine
07/15/2005 19:51:10.655 Remote object: 'Ink', SSPId: 0x00002710 [8
items]
07/15/2005 19:51:10.655 Remote object: 'Favorite', SSPId: 0x00002711 [4
items]
07/15/2005 19:51:10.655 Remote object: 'Media', SSPId: 0x00002712 [1
items]
07/15/2005 19:51:10.655 Remote object: 'File', SSPId: 0x00002713 [26
items]
07/15/2005 19:51:10.655 WARNING: Object type 'Mobile Application Link'
is not installed on the device
07/15/2005 19:51:13.479 Scanning desktop SSP for 'Favorite'
07/15/2005 19:51:13.479 Done scanning 'Favorite' [0 creates, 0 modifys,
0 deletes]
07/15/2005 19:51:13.479 Scanning desktop SSP for 'Ink'
07/15/2005 19:51:13.479 Done scanning 'Ink' [0 creates, 0 modifys, 0
deletes]
07/15/2005 19:51:13.479 Start remote log processing for 'Ink': [0
changes, 8 items]
07/15/2005 19:51:13.479 Done remote log processing for 'Ink'
07/15/2005 19:51:13.479 **** Synchronization engine started
07/15/2005 19:51:14.982 p(2980) t(3376) AirSyncStatusXML -> Process
XML: <SyncBegin Partner="" Datatype=""/> - ASStatus.cpp(617)
07/15/2005 19:51:14.982 p(2980) t(3376) AirSyncStatusXML -> Process
XML: <SyncBegin Partner="{E6721238-1D6B-418E-9B02-4EC5246B5E48}"
Datatype=""/> - ASStatus.cpp(617)
07/15/2005 19:51:15.983 p(2980) t(3376) AirSyncStatusXML -> Process
XML: <Status Partner="{E6721238-1D6B-418E-9B02-4EC5246B5E48}"><Progress
value="0"/></Status> - ASStatus.cpp(617)
07/15/2005 19:51:15.983 p(2980) t(3376) AirSyncStatusXML -> Process
XML: <Status Partner="{E6721238-1D6B-418E-9B02-4EC5246B5E48}"><Total
value="100"/></Status> - ASStatus.cpp(617)
07/15/2005 19:51:15.983 p(2980) t(3376) AirSyncStatusXML -> Process
XML: <Status
Partner="{E6721238-1D6B-418E-9B02-4EC5246B5E48}"><StatusString
type="Status" value="Synchronizing folders"/></Status> -
ASStatus.cpp(617)
07/15/2005 19:51:15.983 p(2980) t(3376) AirSyncStatusXML -> Process
XML: <Error Partner="{E6721238-1D6B-418E-9B02-4EC5246B5E48}"
Code="85010014" Title="View status" Body="ActiveSync encountered a
problem on the desktop."/> - ASStatus.cpp(617)
07/15/2005 19:51:15.983 p(2980) t(3376) AirSyncStatusXML -> Process
XML: <SyncEnd Partner="{E6721238-1D6B-418E-9B02-4EC5246B5E48}"
Datatype=""/> - ASStatus.cpp(617)
07/15/2005 19:51:15.983 p(2980) t(3376) AirSyncStatusXML -> Process
XML: <SyncEnd Partner="" Datatype=""/> - ASStatus.cpp(617)
07/15/2005 19:51:17.455 **** Starting synchronization of all
out-of-date items
07/15/2005 19:51:17.455 Synchronizing 0 items
07/15/2005 19:51:17.455 **** Completed synchronization


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markie  
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 More options Jul 18 2005, 6:57 am
Newsgroups: microsoft.public.pocketpc.activesync
From: "markie" <m...@mark-hill.com>
Date: 18 Jul 2005 03:57:12 -0700
Local: Mon, Jul 18 2005 6:57 am
Subject: Re: ActiveSync 4 Problem
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interestingly i have found that when i am in the office everything
works okay, yet offline or via VPN into the office it does not work
except notes. any thoughts ?

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KDE  
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 More options Jul 18 2005, 1:08 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: "KDE" <knott...@NOSPAM.hotmail.com>
Date: Mon, 18 Jul 2005 11:08:32 -0600
Local: Mon, Jul 18 2005 1:08 pm
Subject: Re: ActiveSync 4 Problem
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could it be that activesync 4 does not allow for remote sync ?  It only
allows for local, (wired), bluetooth, or IR sync, no network sync, no wifi
sync in activsync 4

"markie" <m...@mark-hill.com> wrote in message

news:1121684232.365311.130950@o13g2000cwo.googlegroups.com...
| interestingly i have found that when i am in the office everything
| works okay, yet offline or via VPN into the office it does not work
| except notes. any thoughts ?
|

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Hui Chen (MSFT)  
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 More options Jul 18 2005, 1:30 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: "Hui Chen \(MSFT\)" <huic...@online.microsoft.com>
Date: Mon, 18 Jul 2005 10:30:30 -0700
Local: Mon, Jul 18 2005 1:30 pm
Subject: Re: ActiveSync 4 Problem
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Can you delete the partnership by "File->Delete Mobile Device" menu and
recreate a new partnership?

--
Hui Chen [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

"markie" <m...@mark-hill.com> wrote in message

news:1121453793.274333.192590@g14g2000cwa.googlegroups.com...
> Cannot see much in the way of clues here, however i have included dump
> of logs if anybody can make a guess :)

> Log from wceslog.log

> 07/15/2005 19:51:09.404 Process C:\Program Files\Microsoft
> ActiveSync\WCESMgr.exe  p(2980)
> 07/15/2005 19:51:16.133 p(2980) t(3296) TraceToFile -> ERROR in
> CRegSettings::Initialize : hr = 0x80070002 - RegSettings.cpp(91)
> 07/15/2005 19:51:16.133 p(2980) t(3296) SyncEngPerf -> Sync Statistics:
> Starting processing of request - Service.cpp(1156)
> 07/15/2005 19:51:16.133 Dump of client message request.
> Parameters:

[User=DEFAULT&DeviceId=86E3284282A7E82FA36A737AEC103014&DeviceType=PocketPC &
Cmd=FolderSync].


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markieh...@gmail.com  
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 More options Jul 19 2005, 3:40 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: markieh...@gmail.com
Date: 19 Jul 2005 12:40:05 -0700
Local: Tues, Jul 19 2005 3:40 pm
Subject: Re: ActiveSync 4 Problem
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that does not work either, it works from the wireless network in work
when the exchange server is available. it does not work when i am at
home and either disconnected or using VPN to connect to the office.

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Hui Chen (MSFT)  
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 More options Jul 19 2005, 6:42 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: "Hui Chen \(MSFT\)" <huic...@online.microsoft.com>
Date: Tue, 19 Jul 2005 15:42:05 -0700
Local: Tues, Jul 19 2005 6:42 pm
Subject: Re: ActiveSync 4 Problem
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Not sure your exact configuration so I make some guess. You mentioned you
use wireless network to sync in your office. I assume you sync with Exchange
server directly since activesync4.0 doesn't support remote desktop sync. At
home I assume you are trying to sync with your desktop outlook since you
mentioned sync offline. Since you also mentioned VPN to office, I guess your
home outlook is connected to Exchange backend. If my assumptions are all
true, Window Mobile 5.0/ActiveSync 4.0 doesn't support sync the same data
type (e.g. contacts) to both Exchange and an Outlook profile with Exchange
backend. UI should prevents you from doing that. Not sure how you bypass the
UI.

--
Hui Chen [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

<markieh...@gmail.com> wrote in message

news:1121802005.117900.226200@g44g2000cwa.googlegroups.com...


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markieh...@gmail.com  
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 More options Jul 19 2005, 6:57 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: markieh...@gmail.com
Date: 19 Jul 2005 15:57:01 -0700
Local: Tues, Jul 19 2005 6:57 pm
Subject: Re: ActiveSync 4 Problem
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my laptop is on a wireless network in the office & activesync is
through outlook , i.e. not directly to the exchange server. When i am
in the office it works perfectly, When i come home i am either
disconnected and running from local ost file or connected through VPN ,
neither of these scenarios work. I never connect directly to the
exchange server.

Hope that helps clarify my scenario.

Mark


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Hui Chen (MSFT)  
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 More options Jul 22 2005, 2:27 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: "Hui Chen \(MSFT\)" <huic...@online.microsoft.com>
Date: Fri, 22 Jul 2005 11:27:19 -0700
Local: Fri, Jul 22 2005 2:27 pm
Subject: Re: ActiveSync 4 Problem
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If your Outlook is in cached mode, and disconnected, and you create a
partnership and sync for the first time, it will fail the way in the log you
posted. If you are syncing with the same laptop, try to create partnership
and sync at least once in your office. Otherwise, try connect your home
outlook via VPN, set your outlook to offline mode then disconnect, and try
sync again. Once you can sync you are set.

--
Hui Chen [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

<markieh...@gmail.com> wrote in message

news:1121813821.870041.112680@g49g2000cwa.googlegroups.com...


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markie  
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 More options Jul 22 2005, 6:50 pm
Newsgroups: microsoft.public.pocketpc.activesync
From: "markie" <m...@mark-hill.com>
Date: 22 Jul 2005 15:50:20 -0700
Local: Fri, Jul 22 2005 6:50 pm
Subject: Re: ActiveSync 4 Problem
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excellent this seems to have fixed the syncing problem , so thats
really cool , thanks.

The only problem i have now is that while connected with VPN ActiveSync
will not connect , the green icon spins around and around and no
connection is made, i am guessing thats because the requests are being
routed through the VPN or something.

If i close the VPN and reconnect it works fine, does anybody have any
ideas how to get around this , it was never an issue with 3.8


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