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Picture It ! Run Time Error Windows XP Clone Painting

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Tim Featherston

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Apr 13, 2004, 9:55:35 PM4/13/04
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Just reinstalled my copy of Picture It! 2000 on Windows
XP Professioanl for the first time.
When I try to do Clone Painting I get a Visual C++ Run
TIme Library Run TIme error and the app closes. Can do
other functions, but the Clone painting fails every time.

John Inzer

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Apr 13, 2004, 10:25:03 PM4/13/04
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===================================
I don't know the exact cause of your problem but
maybe the following KB articles will offer something
useful:

(248548) PI2000: Error Message When You
Attempt to Clone a Painting
http://support.microsoft.com/?kbid=248548

(286709) Some Programs Rely on
Existence or Behavior of Earlier Versions
of the Riched32.dll File
http://support.microsoft.com/?kbid=286709

(307091) Certain Programs Do Not Work
Correctly If You Log On Using a Limited User
Account
http://support.microsoft.com/?kbid=307091


I can offer you some general suggestions that
help me to run several versions of Picture It! on
my old PIII 500, Win XP Home, SP1a...
(fully updated from Windows Update site):

Do you happen to have Adobe PhotoShop or
Elements installed?

If you do...right click on a .jpg file and choose
Properties. Click the Photoshop Image tab
and uncheck the "Generate Thumbnails" button,
then click OK.

Also...the following software has been reported
to be incompatible with various Picture It! products.

Replay TV Software
Veritas Netbackup Professional backup
eFax Messenger Plus

It has also been reported that being on a network
can cause Picture It! to be slow.

Make certain that your Video, Printer and
Scanner drivers are the most current available.
Check the manufacturer's websites for updated
drivers.

It may be worth a try to reduce your Graphics
Hardware Acceleration as per the instructions
in the following KB article:

(272193) PI: How to Troubleshoot
Graphics Issues
http://support.microsoft.com/?kbid=272193

If this improves the situation, it is a strong
indicator that you need to update your video
driver.

Before opening Picture It...close all programs
running in the background...*especially* virus
scanners. I use a free download called EndItAll2:

Download EndItAll2.zip
http://safsquad.com/Files/

Run Disk Cleanup (all options), Error-Checking/
ScanDisk and Defrag regularly. (make sure
all your Temp and Temporary Internet files
are deleted).

I even do a search for:
*.tmp, *.gid, *.bak, *.fts, *.chk
...and delete them all...I may be lucky but, so
far...no problems from doing this.

If you are using the 2002 (or earlier) version
of Picture It, and have lots of images saved
in My Documents / My Pictures...it can help
to move them to a different location.

It also may help if you choose "Icon List"
instead of "Thumbnails" on your folder view
when you go to...File / Open. (this setting
will be reflected on your "Save As" screen also)

Having a hard drive that is 50% free doesn't
hurt either.

Running WinXP Home, I found that increasing
my paging file was beneficial...the following
article explains how to do it:

(308417) HOW TO: Set Performance
Options in Windows XP
http://support.microsoft.com/?kbid=308417

One last suggestion...open fewer images
and save often.

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://support.microsoft.com/?pr=pic

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