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mike carrington

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May 4, 2006, 8:53:37 PM5/4/06
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I had to replace my cpu, mother board, etc., but was able to salvage the C:
drive. During the process I had to replace/repair Windows XP and now
windows seems to be doing just fine. Outlook Express also seems to work
just fine.

But I am not able to attach Word 2002 documents nor Photoshop Elements
images to email any more. For example, in Word I try File > Send To > Mail
Recipient (As Attachment) and I get an error.

Both give me error messages and depending on which program I try the
messages read:


Adobe Photoshop Elements error message:
It is necessary to log on or establish an e-mail account
within your mail program before you can attach to e-mail.


Microsoft Word error message:
Logon failed. You must log on to Microsoft Exchange to access
your address book. Error code: "Unspecified error".

Any ideas or suggestions would be appreciated.

Mike


PA Bear

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May 4, 2006, 9:38:20 PM5/4/06
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Uninstall "Security Update for Windows XP (KB911567)" via Add/Remove
Programs and reboot. Any difference?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

mike carrington

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May 4, 2006, 10:44:56 PM5/4/06
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Robear,

I can't find KB911567 anywhere in my "Add/Remove Programs" list, even with
"show updates" checked. I do find it when I did a search of my computer but
I don't want to just delete it. Suggestions are very welcome.

Mike


"PA Bear" <PABe...@gmail.com> wrote in message
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Kuay Tim

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May 4, 2006, 11:57:59 PM5/4/06
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Hi Mike,

Did you find a list of Windows XP updates?

Here are links to additional information on the update (KB911567) that has
caused some problems with the Windows Address Book for some users. If found,
the update can be uninstalled and reinstalled later if that's your choice.
It would be most helpful to know if the update has caused the issue you're
experiencing before considering other possibilities.

http://support.microsoft.com/kb/917288/en-us

Information that includes another issue resulting from the update
http://www.oehelp.com/OETips.aspx#14


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"mike carrington" <throw...@qwest.net> wrote in message
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Steve Cochran

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May 5, 2006, 6:23:48 AM5/5/06
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Make sure OE is set as default (see www.oehelp.com/oedef.aspx) and also see
here to fix problems caused by Office installations:
www.oehelp.com/OETips.aspx#13 See the links there, as you may have to
perform those fixes.

steve

"mike carrington" <throw...@qwest.net> wrote in message

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PA Bear

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May 5, 2006, 4:59:23 PM5/5/06
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Well, if you just posted from the problem machine, KB911567 is installed
(from your headers: Microsoft Outlook Express 6.00.2900.2869). It should be
listed toward the bottom of Add/Remove Programs as "Security Update for
Windows XP (KB911567)" and will be dated 11 Apr-06 or later.
--
~PA Bear

mike carrington

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May 5, 2006, 5:41:02 PM5/5/06
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Well, I'm totally frustrated. I KNOW it should be listed but it's NOT.
There are no "Security Updates" listed. I've checked 4 or 5 times, now, and
can NOT find that Security Update. Sorry, PA Bear. I'm not angry, just
frustrated!

Mike


"PA Bear" <PABe...@gmail.com> wrote in message

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PA Bear

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May 5, 2006, 6:01:29 PM5/5/06
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Check the Show Updates box (top, right).

Tom [Pepper] Willett

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May 5, 2006, 6:09:00 PM5/5/06
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~Robear: He said it was checked.

Tom


"PA Bear" <PABe...@gmail.com> wrote in message

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PA Bear

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May 5, 2006, 6:31:16 PM5/5/06
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Just making fershure fershure. Also Mike hasn't confirmed that he's posting
from the problem machine.

If Show Updates /is/ checked and he's posting the the problem machine:

"System administrators can also use the Spuninst.exe utility to remove this
security update. The Spuninst.exe utility is located in the
%Windir%\$NTUninstallKB911567$\Spuninst folder."
Source: http://www.microsoft.com/technet/security/bulletin/ms06-016.mspx
--
~PA Bear

mike carrington

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May 5, 2006, 7:01:16 PM5/5/06
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I am posting from the problem machine. Thanks again for your help. I
thought the problem might be with "updates" and that's why I went to their
site. You guys get around!

Thanks again and suggestions are welcome.

Mike


"PA Bear" <PABe...@gmail.com> wrote in message

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PA Bear

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May 5, 2006, 9:16:34 PM5/5/06
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Repost:

> If Show Updates is checked and he's posting the the problem machine:


>
> "System administrators can also use the Spuninst.exe utility to remove
> this security update. The Spuninst.exe utility is located in the
> %Windir%\$NTUninstallKB911567$\Spuninst folder."
> Source: http://www.microsoft.com/technet/security/bulletin/ms06-016.mspx
--
~PA Bear

mike carrington

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May 6, 2006, 11:53:52 AM5/6/06
to
I'm the sole user and owner of my computer, therefore, the System
administrator. Searching for "Supninst.exe" gave me a large page of
results, none of which contained the string 'KB911567'. I searched looking
for the string "%Windir%\$NTUninstalKB911567$\Spuninst folder" and the
Search program returned an error saying that string referred to a location
that is unavailable. I don't know where to look for this program. I even
looked for the string "KB911567" and of the three locations where it
appeared, there was no "Uninstal" string that appeared.

Further, looking at the 'source' - the referenced link, I don't see mention
made of this uninstall program. So, I'm back to ground zero after doing
some interesting reading.

Again, assistance would be appreciated.

Mike

"PA Bear" <PABe...@gmail.com> wrote in message

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PA Bear

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May 8, 2006, 5:06:57 PM5/8/06
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1. By default, the path will be C:\WINDOWS\$NtUninstallKB911567$\spuninst.

2. To view hidden files in Windows Explorer, you must enable Show Hidden
Files and Folders under Start>Control Panel>Folder Options>View.

3. By default, you will not be able to find the folder $NtUninstallKB911567$
and similar using Windows Explorer Search.

mike carrington

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May 8, 2006, 9:01:44 PM5/8/06
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Hi Robear,

I performed #2 and sought #1. In the C:\WINDOWS folder there are a bunch of
$NtUninstallKBxxxxx$ programs but none for KB911567.

During the rebuild, we did nothing extraordinary which would place it
somewhere else or delete it. Is it available from Microsoft? I'm totally
frustrated. Your continued assistance is appreciated!

Mike


"PA Bear" <PABe...@gmail.com> wrote in message

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Steve Cochran

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May 8, 2006, 10:24:50 PM5/8/06
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I don't think you have the update installed and I don't think that is the
problem anyway.

See if this helps:

"Send To" and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306098

And make OE default: www.oehelp.com/oedef.aspx

steve


"mike carrington" <throw...@qwest.net> wrote in message

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PA Bear

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May 8, 2006, 10:47:51 PM5/8/06
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> I don't think you have the update installed

@Steve: Even with "Microsoft Outlook Express 6.00.2900.2869" showing in his
headers?

@Mike: Does Windows Update offer 911567 to you?
--
~PA Bear

mike carrington

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May 8, 2006, 11:53:20 PM5/8/06
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@ Robear - "Updates" does not offer up 911567.

@Steve - I checked your link. OE was my default except for OE's Tools >
Options > General where the option is (still) greyed out and I have no
ability to modify it. So, I girded up my loin-cloth and modified
HKEY_LOCAL_MACHINE. There was no DLLPath value in the registry so I added
it as per your link. Now, both Word and Photoshop work as advertised!

Thank you for your help and the fix Steve, and Robear thanks for trying
again and again and hanging in with me. I appreciate it more than you know.

Sincerely,

Mike

"Steve Cochran" <scoc...@oehelp.com> wrote in message
news:10424459-105B-432C...@microsoft.com...


>I don't think you have the update installed and I don't think that is the
>problem anyway.
>
> See if this helps:
>
> "Send To" and E-mail Links Do Not Work Using Outlook Express as Default
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306098
>
> And make OE default: www.oehelp.com/oedef.aspx
>
> steve
>
>

PA Bear

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May 9, 2006, 2:38:19 PM5/9/06
to
> @ Robear - "Updates" does not offer up 911567.

Then either it's already installed or you have a compromised install of OE
(and, possibly, IE and WinXP SP2).

Steve Cochran

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May 9, 2006, 3:23:45 PM5/9/06
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I don't remember what version it comes out as.

Do you have it installed? You are showing that version.

steve

"PA Bear" <PABe...@gmail.com> wrote in message

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PA Bear

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May 9, 2006, 3:53:17 PM5/9/06
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Freudi's keeping his pages up to date:

<QP>
inetcomm.dll (6.0.2900.2869 - 17.03.2006)
msoe.dll (6.0.2900.2869 - 17.03.2006)
wab32.dll (6.0.2900.2869 - 17.03.2006)
wabimp.dll (6.0.2900.2869 - 17.03.2006)
</QP>
Source: http://patch-info.de/WinXP/2006/04/11/17-44-08.html
--
~PA Bear


Steve Cochran wrote:
> I don't remember what version it comes out as.
>
> Do you have it installed? You are showing that version.
>
> steve
>
> "PA Bear" <PABe...@gmail.com> wrote in message
> news:%23d%23c1Lxc...@TK2MSFTNGP02.phx.gbl...

Steve Cochran

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May 9, 2006, 11:38:10 PM5/9/06
to
Okay. I was too lazy to go search. But that didn't seem to be what his
problem was.

His original message (waaaay down there) says:

>>Outlook Express also seems
>> > > > > > > > > > > > > > > > to work just fine. But I am not able to
>> > > > > > > > > > > > > > > > attach Word 2002 documents nor Photoshop
>> > > > > > > > > > > > > > > > Elements images to email any more. For
>> > > > > > > > > > > > > > > > example, in Word I try
>> > > > > > > > > > > > > > > > File > Send To >
>> > > > > > > > > > > > > > > > Mail Recipient (As Attachment) and I get an
>> > > > > > > > > > > > > > > > error. Both give me error messages

which is why I suggested this:

>> > > "Send To" and E-mail Links Do Not Work Using Outlook Express as
>> > > Default
>> > > http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306098 And
>> > > make OE default: www.oehelp.com/oedef.aspx
>> > >

but we got no feedback, so it probably worked, or else it broke their
computer. <G>

steve

"PA Bear" <PABe...@gmail.com> wrote in message

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mike carrington

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May 9, 2006, 11:49:31 PM5/9/06
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Steve, Robear,

I replied yesterday and said:

"@ Robear - "Updates" does not offer up 911567.

@Steve - I checked your link. OE was my default except for OE's Tools >
Options > General where the option is (still) greyed out and I have no
ability to modify it. So, I girded up my loin-cloth and modified
HKEY_LOCAL_MACHINE. There was no DLLPath value in the registry so I added
it as per your link. Now, both Word and Photoshop work as advertised!

Thank you for your help and the fix Steve, and Robear thanks for trying
again and again and hanging in with me. I appreciate it more than you know.

Sincerely,

Mike"

"Steve Cochran" <scoc...@oehelp.com> wrote in message

news:644E1EC4-FEFC-45E9...@microsoft.com...

PA Bear

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May 10, 2006, 2:47:22 PM5/10/06
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YW. Thanks for your feedback, Mike.

Steve Cochran

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May 12, 2006, 9:25:33 AM5/12/06
to
Hi Mike,

Glad to hear it!

cheers,

steve

"mike carrington" <throw...@qwest.net> wrote in message

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