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Problems with Money 98

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Kenny

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Dec 31, 1997, 3:00:00 AM12/31/97
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Over in the MS Money NG, we are having constant problems with O98beta2 use.
Everyone who installs it has problems utilizing some or all INTERNET based
communication with financial institutions (banking, brokerage, etc.)  

I also have another problem with my cursor disappearing over the taskbar....this
problem only occurs when i use the address bar to launch ie 4.01.  If I just start
the explorer ICON and then insert the URL into the appropriate window, all is fine.

Still, I had to uninstall ie4.01 in order to make Money work again, and there are
numerous posts in our NG about this.  The word from Microsoft is that there's
no problem.

Worst of all, there appear to be some hidden files from outlook 98 beta 2 lurking
about in my system file that prohibit a clean reinstalltion of ie4.01, forcing me
to retrograde to ie3.02.

Anyone have any wisdom to share?  Microsoft appears to be fresh out.

Kenny

Jeffrey Schutzman

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Dec 31, 1997, 3:00:00 AM12/31/97
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Hi Kenny,
 
It is not your imagination.  There is indeed a problem.  Unfortunately, on the surface, it appears that people are not taking it seriously in the Money '98 newsgroup. 
 
If you install Money '98 and then install the IE 4.01 release that comes in tandem with Outlook '98 beta 2 money will not be able to use any of the secure functions associated with an OFX enabled institution. 
 
I have tried all of the possible configurations I could imagine, and none of them work.  I have followed all of the instructions on the money security page, the money support sites, and the IE 4.01 readme files.  But it just won't happen.
 
You will be able to use most of the money features like getting quotes or paying bills through Checkfree.  But, if you attempt to "Update internet information" you will get quotes but may see the message "Service Offerings: There was a problem retrieving the information. Please try again. If this problem persists, reinstall Money from your original product disks.". 
 
If you attempt to update your bank information from Discover, eTrade or Schwab you will likely see a message "An unexpected error has occurred.  Please try you call again, and if this message repeats, call Online Services Customer Support."
 
I think the Outlook team recognizes that there is a problem,  but I don't know how much they can do? What we really need is for the Money '98 team to recognize that there is a problem so we know that they are working on it.
 
Does anyone from the Money '98 team feel compelled to chime in on the mysterious IE 4.01 issue?
 
- Jeff

David Smith

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Dec 31, 1997, 3:00:00 AM12/31/97
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The PRIMARY problem here is that MS does not test it's applications with it's own applications. Applications being develped that are "Internet aware" are being done so with assumptions that the other applications do not interact when they do. MS does not realize this yet.
 
David
Jeffrey Schutzman wrote in message ...

Pissed Off

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Dec 31, 1997, 3:00:00 AM12/31/97
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The money folks say call the outlook folks.. that outlook folks say don't call us it is a beta.
 
Doesn't appear in known issues with Outlook 98B2 readme.txt.
 
Looking for volunteers to SPAM OUTLOOK and MS Money groups
Jeffrey Schutzman wrote in message ...

Jeffrey Schutzman

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Dec 31, 1997, 3:00:00 AM12/31/97
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Let's just keep on top of the Money folks.  The outlook team knows there is a problem and they will beat on the money folks to get the products working together.  If could only convince the IE team to also "yell down the hall", and convince the money MVP's that this is a real problem, we should be able to get the attention of the money folks. 
 
But take heart,  I have heard from a good source that Microsoft is making their New Years Resolution to not have any more bugs, even in beta code.
 
Happy New Year to all

Jeffrey Schutzman

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Dec 31, 1997, 3:00:00 AM12/31/97
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Your right,
 
I guess I should have stuck with my$50 quicken upgrade for the lone new feature to effienctly bombard the user with an add for insurance on every screen. 
 
But it is secure.
R. Douglas Ramsdell wrote in message ...
Quicken 98 Works fine with the 4.01 128 Encryption.

--
Doug Ramsdell
Dou...@email.msn.com
dou...@snet.net
ICQ # 5673873
Jeffrey Schutzman wrote in message ...

Richard Bollar

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Dec 31, 1997, 3:00:00 AM12/31/97
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Isn't the primary problem that it's beta software and the reason it's released is to uncover issues like this?
David Smith wrote in message ...

Kyle Bryant

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Dec 31, 1997, 3:00:00 AM12/31/97
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I thought Money required 128-bit encryption for online banking.  After you installed IE 4.01, did you install the 128-bit update.

--
--Kyle.
 
 
Jeffrey Schutzman wrote in message ...

Rob Farrell

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Dec 31, 1997, 3:00:00 AM12/31/97
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Hello... anyone home?

A beta program IS HOW they test applications...

RF

David Smith wrote in message ...

Andy

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Dec 31, 1997, 3:00:00 AM12/31/97
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here's a really silly question.  how can you tell if you've installed the 128 upgrade?  i installed it on my 4.0, but can't recall if i installed it on my 4.1
 
 
Kyle Bryant wrote in message <#YabzflF...@uppssnewspub04.moswest.msn.net>...

Kimberly Smith, MVP

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Dec 31, 1997, 3:00:00 AM12/31/97
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"and convince the money MVP's that this is a real problem"

I am sure this is directed at me...please keep in mind that I am a
volunteer, not an employee of Microsoft. I give you the information that I
am able to get from the Money Team.

I am aware that this is a problem. As I posted earlier in this thread,
Outlook98 Beta 2 has been proven to cause problems with Money98. Microsoft
is researching this issue and the Money team is working with the Outlook
team to resolve this issue. It is the Outlook Team's responsibility to make
sure that their product is compatible with the many other Microsoft
products, as well as third party apps.

I am a beta site for Windows 98. I had a compatibility problem with Money 97
early in the beta. It was the Windows 98 team's responsibility to fix the
problem, which they did in an updated beta. I have had no issues between
Windows 98 and Money 98 thanks to the two development teams involved. This
is precisely how the bugs and compatibility issues get ironed out.

--
Regards,
Kim Smith
Microsoft MVP DTA - Money/Investor

I will no longer respond to direct email unless I have requested it.
Please post to the newsgroups so that others may benefit from your
questions.

**Suggestions/Wishes:
http://www.microsoft.com/regwiz/regwiz.asp
**Microsoft Money and Investor Home Pages:
http://www.microsoft.com/money/default.htm
http://investor.msn.com/home.asp

Jeffrey Schutzman wrote in message

<#$vgjHlF...@uppssnewspub04.moswest.msn.net>...

Kimberly Smith, MVP

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Dec 31, 1997, 3:00:00 AM12/31/97
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Hi Andy,

Check the version of your schannel.dll file. This is located in the
Windows\System directory. If it reads version 4.00 PCT / SSL Security
Provider (US and Canada Use Only) then you've got the 128 bit encryption. If
it's anything else, then you need to apply the update.

--
Regards,
Kim Smith
Microsoft MVP DTA - Money/Investor

I will no longer respond to direct email unless I have requested it.
Please post to the newsgroups so that others may benefit from your
questions.

**Suggestions/Wishes:
http://www.microsoft.com/regwiz/regwiz.asp
**Microsoft Money and Investor Home Pages:
http://www.microsoft.com/money/default.htm
http://investor.msn.com/home.asp

Andy wrote in message ...

Jeffrey Schutzman

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Jan 1, 1998, 3:00:00 AM1/1/98
to

Actually I directed that at everybody who has been posting messages
regarding this issue. There has been a lot of "noisy" reports AND a lack of
acknowledgement that there is a real issue. As far as I am able to see back
in the newsgroup, yours is the first acknowledgment that there is an issue.
The Outlook '98 beta and IE 4.01 have been out long enough for a warning to
be issued in the readme and the download pages that we may disable functions
in money if we install these products.

My personal feeling is I take on the risks of using new software in exchange
for whatever benefits I receive from the early use of the software, and any
personal satisfaction I may get if a feature idea might get into the
product. Part of what I am usually willing to do to help is make as clear
and detailed issue report as possible. I hope you can see that the combined
the lack of acknowledgement of an issue combined with no one asking for more
detailed information can give the appearance non-action. It is clear that
the Money team does pay attention to issues you bring forward and it was my
hope that if we could convince you that there was an issue you would be able
to get some action.

I did not intend to offend, and I do appreciate the effort and the clarity
you bring to this forum.


Kimberly Smith, MVP wrote in message ...


>"and convince the money MVP's that this is a real problem"
>
>I am sure this is directed at me...please keep in mind that I am a
>volunteer, not an employee of Microsoft. I give you the information that I
>am able to get from the Money Team.
>
>I am aware that this is a problem. As I posted earlier in this thread,
>Outlook98 Beta 2 has been proven to cause problems with Money98. Microsoft
>is researching this issue and the Money team is working with the Outlook
>team to resolve this issue. It is the Outlook Team's responsibility to make
>sure that their product is compatible with the many other Microsoft
>products, as well as third party apps.
>

....

David Smith

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Jan 2, 1998, 3:00:00 AM1/2/98
to
You would think. However, Money98 and IE4 are released products that do not interact well and have significant problems on their own.
 
David
Richard Bollar wrote in message <#aDn$VlF9G...@uppssnewspub04.moswest.msn.net>...
Isn't the primary problem that it's beta software and the reason it's released is to uncover issues like this?
David Smith wrote in message ...

David Smith

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Jan 2, 1998, 3:00:00 AM1/2/98
to

You agree then that Money98 and IE4 are released products no longer in beta?
Then name ONE user who can get the two apps to reside on the same system and
not have security problems with each other...as per the begining of this
thread....

David


Rob Farrell wrote in message ...


>Hello... anyone home?
>
>A beta program IS HOW they test applications...
>
>RF
>

>David Smith wrote in message ...

David Smith

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Jan 2, 1998, 3:00:00 AM1/2/98
to
Oh my god. I can't believe that 128bit incr is a separtate update to IE. What the hell? Sheesh.
 
David
Andy wrote in message ...

Jeffrey Schutzman

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Jan 2, 1998, 3:00:00 AM1/2/98
to
Isn't this a result of the U.S. government's encryption export policy?
David Smith wrote in message ...

David Smith

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Jan 2, 1998, 3:00:00 AM1/2/98
to
I think so. BUT, if you can add it simply by downloading it, what's the point of a law?
 
Ha ha..."laws" about the Internet...now THAT's funny.
 
David

Jeffrey Schutzman

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Jan 2, 1998, 3:00:00 AM1/2/98
to
US Software developers and distributors are required to make assurances that certain technologies are not made readily available outside the US.  MS does this my checking the address you are downloading from, or in the case of a CD shipping to.  The government is slowly changing its views on this topic.  
 
There is tons of discussion about encryption policy all over the net,  much of it is both technically and politically interesting.
David Smith wrote in message <#VPafL7F...@uppssnewspub04.moswest.msn.net>...

David Smith

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Jan 2, 1998, 3:00:00 AM1/2/98
to
I could download it, forward it, or put it on my site. The government has no say in the matter. I am constantly amazed at how many times the government can put it's foot in it's mouth and come out on top...HHmmm...just like Microsoft...scary.

Jeffrey Schutzman

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Jan 2, 1998, 3:00:00 AM1/2/98
to
When you download the software you acknowledge that you will not take place in any of these heinous acts. 
 
Having posted your previous message to this newsgroup I wouldn't be surprised if the NSA has recorded both of our names in the  list.  Now you have done it!

Richard Bollar

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Jan 2, 1998, 3:00:00 AM1/2/98
to

I use Money 98, IE 4.01 and online banking. I did not have security
problems when I installed.

David Smith wrote in message

<#xG#Ze5F9...@uppssnewspub04.moswest.msn.net>...


>You agree then that Money98 and IE4 are released products no longer in
beta?
>Then name ONE user who can get the two apps to reside on the same system
and
>not have security problems with each other...as per the begining of this
>thread....
>
>David
>
>
>Rob Farrell wrote in message ...
>>Hello... anyone home?
>>
>>A beta program IS HOW they test applications...
>>
>>RF
>>

>>David Smith wrote in message ...

Richard Bollar

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Jan 2, 1998, 3:00:00 AM1/2/98
to
MS does a reverse DNS lookup to verify that the IP address doing the download is in the US in Canada.  In addition, you respond to a survey where you assert that you are eligible for the upgrade.
David Smith wrote in message <#VPafL7F...@uppssnewspub04.moswest.msn.net>...

Richard Bollar

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Jan 2, 1998, 3:00:00 AM1/2/98
to
If you do put in on your site, and the government can prove that someone outside of the US or Canada downloads it, then they could prosecute you for exporting munitions (ridiculous, I know). 
 
Better solution:  Put the file on a site outside of the US -- it's not illegal to reimport strong encryption, just to export it.

Mike Lee

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Jan 3, 1998, 3:00:00 AM1/3/98
to

I have been running Money98 for several months. I installed IE 4.01 a few
weeks ago, and then Outlook 98 beta 2 about 10 days ago. I'm not able to
reproduce your symptoms (I go into money, and do Tools|Update Internet
Information, and it works fine). I'm not saying you're not experiencing
problems, but just that the problems aren't universal and may be difficult
to reproduce. I've also had success installing/reinstalling these products
(I tend to be hard on computers). I did get Money98 to complain that IE 3
wasn't available, and it told me to reinstall, but I ignored it without
apparent difficulty later (the message never re-appeared and things are
working fine for a week, which is probably a record for me.)

I don't


David Smith wrote in message

David Smith

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Jan 6, 1998, 3:00:00 AM1/6/98
to

There's one!...You should get your picture on the wall at MS and recieve
some kind of plaque with your name on it.

David
Richard Bollar wrote in message <34ada...@news3.ibm.net>...


>I use Money 98, IE 4.01 and online banking. I did not have security
>problems when I installed.
>

>David Smith wrote in message
><#xG#Ze5F9...@uppssnewspub04.moswest.msn.net>...
>>You agree then that Money98 and IE4 are released products no longer in
>beta?
>>Then name ONE user who can get the two apps to reside on the same system
>and
>>not have security problems with each other...as per the begining of this
>>thread....
>>

>>David
>>
>>
>>Rob Farrell wrote in message ...
>>>Hello... anyone home?
>>>
>>>A beta program IS HOW they test applications...
>>>
>>>RF
>>>

>>>David Smith wrote in message ...

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