II -- AutoArchiving and Closing pst files

[Geof Corriveau]

I posted this earlier today, but I'd like to add the
following:
1) My main .pst file is outlook.pst, not mailbox.pst.
2) I operate in IMO mode.
3) I've already tried deleting references to my
archive .pst files in the registry, under
HKEY_CURRENT_USER/Software/Microsoft/WindowsNT/Current
Version/Windows Messaging Service/Profiles/Microsoft
Outlook Internet Settings.

Earlier Post:
I'm using Outlook 2000 SP-3 (9.0.0.6627) and have used
Outlook in my business for many years. I have been
AutoArchiving for many years with no problems. Now it's
all messed up.

I have 3 .pst folders I use: mailbox.pst (for current
data); archive.pst for autoarchiving; and "archive 5-00 to
7-02.pst" used just for research. Both my archive pst
folders are checked as "Archive" Attributes.

In addition to my primary "Personal Folders" I have
two "Personal Folders" that I'm unable to close. One
gives the error "The operation failed. An object could
not be found." It displays the information in my "archive
5-00 to 7-02.pst" file. The other personal folder is
empty. Trying to close it I get "The set of folders could
not be opened. Item could not be found."

In addition to this, AutoArchiving is not working. In a
single note, in my Deleted Items folder, I get two
identical error messages: "Error while archiving
folder "Inbox" in store "Personal Folders". Some items
could not be copied. They were either moved or deleted, or
access was denied." The AutoArchiving parameters are
correctly set for each folder. I've used AutoArchiving for
many months with no problems, until this all started about
3 weeks ago.

When I log off my everyday ID, and on to "Administrator"
the two Personal Folders are not there, but when I try to
AutoArchive, Outlook freezes up.

I've tried Tech Document "292022" with no results.
.

[neo [mvp outlook]]

To remove extra PST(s) from the folder list:

Outlook 97 or Outlook 98/2000 (Corporate Mode)
- On the Tools menu, click Services.
- Highlight Personal Folders service you want to
remove and click "Remove".

Note: Standalone users require 1 Personal Folders Service. Those connecting
to an Exchange server normally do not use a Personal Folders file when mail
is kept on the server.

Outlook 98/2000 (IMO [Internet Mail Only] Mode)
- On the View menu, click Folder List.
- Right click on the root folder of a folder list.
- Right click on the root of the extra set of Personal Folders
and choose "Disconnect" or "Close".

For the most stuborn of PSTs that will not remove from the folder list.

IMPORTANT: The following information contains information about editing the
registry. Before you edit the registry, you should first make a backup copy
of the registry files (System.dat and User.dat). Both are hidden files in
the Windows folder.

- Start RegEdit (Win9x/NT) or RegEdt32 (NT).
- Navigate to:
* Win9x users
HKEY_CURRENT_USER\Software\Microsoft\Windows Messaging
Subsystem\Profiles\<your profile name>
* WinNT users
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows
Messaging Subsystem\Profiles\<your profile name>
- Look in the tree under that point (it should be full of keys with long
hexidecimal value names) and look for a section that references the PST file
you want off of your folder tree. Export that section (for safety) and then
delete it.

"Geof Corriveau" <gcorr...@hpsx.com> wrote in message
news:02d901c2d604$1d32b1b0$2f01...@phx.gbl...

[Geof Corriveau]

No Dice.

I carried out the instructions for IMO mode and
WindowsNT. (I'm using Windows 2k). It's repeating what I
already tried, but I went ahead and did it again.
1) I'm unable to conventionally "close" the folders.
2) Modifying the registry has no effect. I am deleting
anything that references the path to one of my Archive pst
files. I'm not touching the "Outlook.pst" references.

>.
>

[neo [mvp outlook]]

The registry edit section should have taken care of the problem. If it
didn't and you don't mind getting an almost clean start, you could delete
the folder named HKEY_CURRENT_USER\Software\Microsoft\Windows
NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Microsoft Outlook
Internet Settings.

The only other thing that I can think of is that you have hit a limit on
what a pst file can store. If you take a look at your archive pst file, is
it near 2GB in file size? (There are also limits on how many items a folder
can store.)

"Geof Corriveau" <ge...@centurytel.net> wrote in message
news:006401c2d6b7$38047290$a501...@phx.gbl...

[Geof Corriveau]

I'm not near the 2gb folder size limit, so I deleted the
Registry folder. That took care of the unwanted Personal
Folders. What's left is an error message after
Archiving: "Error while archiving folder "Inbox" in
store "personal Folders". Some items could not be copied.

They were either moved or deleted, or access was denied."

The "Properties" and AutoArchive specifications for the
Inbox are identical to the "Sent Items" folder, and Sent
Items is archiving fine. Any suggestions?

Also, what do you think I lost when deleting the registry
folder? I haven't noticed any changes.

Thank you!

>.
>

[neo [mvp outlook]]

By default the inbox doesn't archive, so I would check its settings. (right
click on inbox and select properties | auto archive and verify that the
path/filename exists)

The other thing you might want to do is run the inbox repair tool
(scanpst.exe) against your pst file(s). You might have a corrupted item
that mapi can't work with.

"Geof Corriveau" <ge...@centurytel.net> wrote in message

news:05eb01c2d6c4$e48969a0$2f01...@phx.gbl...

[Geof Corriveau]

Using scanpst.exe did the trick! My main outlook.pst file
had errors. All is well! Thank you very much for your
help!

>.
>