Outlook Password wont save .. for send, or receive.

[NickR2]

It wont stay when placed into the account set-up. It asks to enter everytime
send-receive is pressed. When I went back into accoutn setup, it was gone.
It asks me over, and over, every time, even though I checked save password
(or remember) in setup, and everytime it asks me in the send-recieve pop-up.

I have read so many posts suggesting the same article and the same fixes it's
like Ground Hog's Day!

We have so much brain power in here, I am suprised we cannot come up with a
fix for an apparent common problem.

2003, 2007, xp, vista no matter, this thing just WON'T REMEMBER PASSWORD for
many of us, we should be able to figure this out - lets put our collective
craniums
together here ;)

My particular setup is XP, Outlook 2003 on an HP Pavillion Laptop, no Domain
(but, had one in the past!)

You really good troubleshooters have to be getting BORED of the same old
questions.

It'll be a breath of fresh air to actually find a solution that is NOT
already on the MS site's pool of "Knowledge" .

I have Created a new profile.
Tried the Registry fix.
Even reloaded Outlook,
AND reloaded the entire XP!

Did everything in the MS thread with the multiple possibilities.
AS DID everyone in here, apparently.

...but, there is obviously some snake still hiding in Mr. Gates' garden that
keeps biting several of us!

Something we are missing.

Like House always says "DIFFERENTIAL!"

We need to pull the brains of all the people haing this trouble together.
There are several threads on this topic, BUT none have come to resolution.
All suggesting the same basic moves, but to no avail.

Is there a place where passwords hide, that might have an old, different one
stored from a past implementation, like if the PC was once on a Domain?

SoMeThInG?!?

Thanks
Nick

[Diane Poremsky [MVP]]

What type of email account?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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You can access this newsgroup by visiting
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newsreader to msnews.microsoft.com.

"NickR2" <Nic...@discussions.microsoft.com> wrote in message
news:CFBA17F5-8BE6-4201...@microsoft.com...

[NickR2]

Pop
G-mail
Comcast
any!

THis is driving me nuts ... been trying to solve it for weeks. i appreciate
any suggestions you might have, above and beyond the KnowledgeBase
suggestions, already did all that.

Thanks
Nick

[Brian Tillman [MVP - Outlook]]

"NickR2" <Nic...@discussions.microsoft.com> wrote in message

news:A7196442-BA34-4480...@microsoft.com...

> Pop
> G-mail
> Comcast
> any!

Sorry, but "G-mail" and "Comcast" aren't types of accounts. Your responses
will be one or more of "POP", "IMAP", "Exchange" or "HTTP"
--
Brian Tillman [MVP-Outlook]

[NickR2]

I said Pop, th other info was extra, before sombody asked me for it.
thanks

[SL]

Suggest joining with me and others to file a class action lawsuit against
microsoft.

[NickR2]

After months of pulling out my hair, I went out and Purchased the upgrade
from Outlook 2003 to 2007, but it STILL WONT SAVE THE PASSWORD.

But, now I qualified for Microsoft support, and guess what, the first guy
took me through the same circus we have been going through here, but the next
one was PURE GENIUS!

Here was the Resolution/Recommendations: -
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders\AppData". AppData is of type REG_EXPAND_SZ and should contain
the value: "%userprofile%\Application Data" - when password prompt in outlook

I DONT HAVE TO ENTER MY PASSWORD ANYMORE :)
HAPPY HAPPY JOY JOY !!!!!

Hope this helps someone else.

Nick

[Brian Tillman [MVP - Outlook]]

"NickR2" <Nic...@discussions.microsoft.com> wrote in message

news:5769DAFE-1920-4000...@microsoft.com...

> Here was the Resolution/Recommendations: -
> "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
> Shell Folders\AppData". AppData is of type REG_EXPAND_SZ and should
> contain
> the value: "%userprofile%\Application Data" - when password prompt in
> outlook

That makes a lot of sense, since Outlook expects to store send/receive data
in that folder. What puzzles me is why that reg key wasn't there.
--
Brian Tillman [MVP-Outlook]

[NickR2]

Yeah, me too! Perhaps we should add that to our list of things to check, cuz,
apparently something makes it dissappear.
Nick

"Brian Tillman [MVP - Outlook]" wrote:

[Site-Designer]

THANK GOD I found this post! I have been thru this same runaround for weeks
and this solution worked for me as well. (XP + Outlook 2007).

[Psyjohn]

After relentlessly searching for solutions to this aggravating problem, I was
happy to find a true fix. Although not a newbie, I always seem to create
inadvertant problems when I edit the registry for some reason or
another...even when I export and save the entire existing registry and then
re-install it when those mysterious other problems turn up.

My question concerning
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\UserShell Folders\AppData" is two-fold:

1) Would I be safe to export that specifically registry entry from my other
computer (also, Windows XP) that runs correctly without this particular
problem?

2) Or, do I need to create all the parameters listed that are correct?

My "working" computer without the nagging request for "save password" has a
number of other entries missing besides the "%userprofile%\Application Data."

Thanks for any help or suggestions.

--
John

[Brian Tillman [MVP - Outlook]]

"Psyjohn" <Psy...@discussions.microsoft.com> wrote in message
news:F72C8378-6964-49E7...@microsoft.com...

> After relentlessly searching for solutions to this aggravating problem, I
> was
> happy to find a true fix. Although not a newbie, I always seem to create
> inadvertant problems when I edit the registry for some reason or
> another...even when I export and save the entire existing registry and
> then
> re-install it when those mysterious other problems turn up.
>
> My question concerning
> "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\UserShell
> Folders\AppData" is two-fold:
>
> 1) Would I be safe to export that specifically registry entry from my
> other
> computer (also, Windows XP) that runs correctly without this particular
> problem?

It should be safe, but you have to make sure the value is appropriate for
your particular PC. If you want AppData to point to the default location,
it will take you less type to simply enter the correct value that it would
be to export from another PC, transport the reg file, then import on the
second PC.

> 2) Or, do I need to create all the parameters listed that are correct?
>
> My "working" computer without the nagging request for "save password" has
> a
> number of other entries missing besides the "%userprofile%\Application
> Data."

What entries are missing? Often (but I don't know for sure for this
particular set of keys) Windows assumes a particular value when a key
doesn't exist. I haven't looked a many PCs specifically for this key, but
those which I have examined seem to have the same complement of keys under
the UserShell Folders container.
--
Brian Tillman [MVP-Outlook]

[AlesiaP]

"Brian Tillman [MVP - Outlook]" wrote:

[AlesiaP]

I am really hoping someone out there can help me figure out why MS Outlook
2007 consistenly prompts me for my password even though it is saved in my
account settings. I have tried every registry change that I have found
through my research and even added the AppData key. I have removed the
e-mail account and added back, but I am still prompted for my password every
time I try to Send/Receive mail. I am using Windows XP and MS Outlook 2007.
I did not start having this problem until I upgraded from MS Outlook 2003 to
MS Outlook 2007. I also don't have the problem with Outlook Express which is
on the same computer. Please help because this is extremely frustrating.
There has to be some solution to this that has not yet been identified.

Thanks!

"Brian Tillman [MVP - Outlook]" wrote:

[Brian Tillman [MVP - Outlook]]

"AlesiaP" <Ale...@discussions.microsoft.com> wrote in message
news:494C3C1E-47D2-4DF7...@microsoft.com...

>I am really hoping someone out there can help me figure out why MS Outlook
> 2007 consistenly prompts me for my password even though it is saved in my
> account settings. I have tried every registry change that I have found
> through my research and even added the AppData key. I have removed the
> e-mail account and added back, but I am still prompted for my password
> every
> time I try to Send/Receive mail. I am using Windows XP and MS Outlook
> 2007.
> I did not start having this problem until I upgraded from MS Outlook 2003
> to
> MS Outlook 2007. I also don't have the problem with Outlook Express which
> is
> on the same computer. Please help because this is extremely frustrating.
> There has to be some solution to this that has not yet been identified.

Did you see this? http://support.microsoft.com/kb/290684
--
Brian Tillman [MVP-Outlook]

[copluv]

"NickR2" wrote:

>>
> Here was the Resolution/Recommendations: -
> "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
> Shell Folders\AppData". AppData is of type REG_EXPAND_SZ and should contain
> the value: "%userprofile%\Application Data" - when password prompt in outlook

> Hope this helps someone else.
>
> Nick

I have been having the same problems for weeks in my Outlook 2003 and did
all the suggested "fixes" in the microsoft article. Could someone explain to
me in simple terms how to execute this fix above posted? I don't understand
what I am supposed to do after reading this. I feel like I am so close to
fixing the problem!

[Brian Tillman [MVP - Outlook]]

"copluv" <cop...@discussions.microsoft.com> wrote in message
news:EDBB6205-C856-4CC6...@microsoft.com...

> I have been having the same problems for weeks in my Outlook 2003 and did
> all the suggested "fixes" in the microsoft article. Could someone explain
> to
> me in simple terms how to execute this fix above posted? I don't
> understand
> what I am supposed to do after reading this. I feel like I am so close to
> fixing the problem!

Click Start>Run. In the Open field enter "regedit" and click OK. In the
left-hand pane, expand "My Computer". Expand "HKEY_CURRENT_USER", then
"Software", then "Microsoft", then "Windows", then "CurrentVersion", then
"Explorer". Click on "User Shell Folders". In the right-hand pane you'll
now see several keys. One of them (it should be the topmost one) should be
"AppData" and it should have the value "%USERPROFILE%\Application Data" on
WIndows XP and "%USERPROFILE%\AppData\Roaming" on Windows Vista. If the key
exists, you're finished and this isn't the cause of the problem. If the key
doesn't exist, right-click Edit>New>Expandable String Value. Name the key
AddData. Now double-click AppData and enter the proper string (no quotes).
Click OK and close regedit. Reboot your PC.
--
Brian Tillman [MVP-Outlook]

[copluv]

Thank you for your response Brian. In this location of my registry, I have
two keys:

1) Default - "Value Not Set"

and

2) LocalAppData (not AppData). The value on this second key is:
"%USERPROFILE%\Local Settings\Application Data"

So I did as you instructed, and rebooted. The problem is still occuring.
Should I delete the old key?

(I have windows XP)

"Brian Tillman [MVP - Outlook]" wrote:

[Brian Tillman [MVP - Outlook]]

"copluv" <cop...@discussions.microsoft.com> wrote in message

news:DB103CFE-D740-4762...@microsoft.com...

> Thank you for your response Brian. In this location of my registry, I have
> two keys:
>
> 1) Default - "Value Not Set"
>
> and
>
> 2) LocalAppData (not AppData). The value on this second key is:
> "%USERPROFILE%\Local Settings\Application Data"

You should more keys that just the LocalAppData key. You should not delete
any that you see there already.

> So I did as you instructed, and rebooted. The problem is still occuring.
> Should I delete the old key?

What "old key"? You said the AppData key didn't exist and that you added
it. "Local AppData" is not an "old" key but a completely separate one and
should not be modified (unless it's wrong or you deliberately want it to use
a different folder than the default).

I have the keys AppData, Cache, Cookies, Desktop, Favorites, History, Local
AppData, Local Settings, NetHood, Personal, PrintHood, Programs, SendTo,
Start Menu, Startup, and Templates. These are all folders used by the
typical Windows user profile. I have my "Personal" key redirected to
another disk so that "My Documents" is not on my C drive and I could, if I
wished, change the other ones to follow suit, but I find moving only My
Documents to be satisfactory.

Here's another web site to check:
http://www.howto-outlook.com/faq/passwordnotremembered.htm
--
Brian Tillman [MVP-Outlook]

[copluv]

Hi Brian. I didn't delete the old key. All of a sudden it started working. I
am beyond thrilled. Thanks for all your help!!!

"Brian Tillman [MVP - Outlook]" wrote:

[Gdog]

"Brian Tillman [MVP - Outlook]" wrote:

[Gdog]

Brian do you know of any reason why this wouldn't work for Outlook 2003?
What is weird is when I swithch to my wife's log on it works fine. This just
started last week. Any help would greatly appreciated. I have tried creatin
new profiles and have not been succesful.

"Brian Tillman [MVP - Outlook]" wrote:

[Gdog]

Brian, I am having the same issue but with Outlook 2003. I added the
registry entry and it did not work. When I swith to my wife's account on XP
her's works fine. Can I copy and paste something from her's to miy registry
to get it working again?

"Brian Tillman [MVP - Outlook]" wrote:

[Brian Tillman [MVP - Outlook]]

"Gdog" <Gd...@discussions.microsoft.com> wrote in message
news:BCDC670B-432D-4FDC...@microsoft.com...

> Brian, I am having the same issue but with Outlook 2003. I added the
> registry entry and it did not work. When I swith to my wife's account on XP
> her's works fine. Can I copy and paste something from her's to miy registry
> to get it working again?

When you compare the registry keys for each user, do you see differences? if
so, what are they? Did you also examine the other links contained in the web
site I suggested?
--
Brian Tillman [MVP-Outlook]

[Gdog]

I copied the registry entries from my wife's account to my registry and still
the same thing.

Not sure what happened but yesterday it remebered passwords after I
initially logged in and didn't close Outllook. Every time I opened Outlook I
had to reenter.

Today everything is working fine.

I have no clue why but it seems to be working again.

"Brian Tillman [MVP - Outlook]" wrote: