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Installing Ofc Std 2007 v. 12 in Vista 64 bit machine

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charliewatson

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Oct 9, 2008, 1:10:00 AM10/9/08
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Unable to install Ofc Std 2007 in new machine with Vista 64 bit OS. Ofc disk
loads and contents of disk displays. Click on setup and get error message:
"failed to start because its side-by-side configuration is incorrect." Trial
version of Office Home/Student installed by OEM deleted prior to attempt to
install Ofc Std 2007.

Diane Poremsky [MVP]

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Oct 9, 2008, 8:56:56 AM10/9/08
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Did you delete the old version or uninstall it? Did you reboot?

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Diane Poremsky [MVP - Outlook]
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"charliewatson" <charli...@discussions.microsoft.com> wrote in message
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charliewatson

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Oct 9, 2008, 10:09:01 AM10/9/08
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First uninstalled then, with help from techie, deleted all files. Rebooted.
Attempted to install 2007 Std v. 12 and received same error message.

Diane Poremsky [MVP]

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Oct 9, 2008, 11:11:46 AM10/9/08
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I believe it’s a vc+ error. Try this;
Start menu, Run, type in: (it may work in the start menu start search field
too)
sfc /scannow
Click OK.

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Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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newsreader to msnews.microsoft.com.


"charliewatson" <charli...@discussions.microsoft.com> wrote in message

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charliewatson

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Oct 9, 2008, 12:08:13 PM10/9/08
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Diane - I entered sfc /scannow in Run. A popup box flashed on screen but did
not remain. Nothing happened. Also did this in start menu start search
field with the same result.
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