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Microsoft update "Open XML file format converter for Mac 1.1.3" won't take!

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Michael Levin

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Nov 10, 2009, 2:37:06 PM11/10/09
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Running Office 2004 on a 10.4.11 machine. The Microsoft AutoUpdate service
is telling me I need to download the Microsoft update "Open XML file format
converter for Mac 1.1.3". I do, and it installs with no errors, but the
AutoUpdate thing still says I need it! Why doesn't it ever know I already
have it and stop suggesting it?

Mike

Diane Ross

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Nov 10, 2009, 3:59:17 PM11/10/09
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On 11/10/09 11:37 AM, in article C71F2B12.6476A%michae...@tufts.edu,
"Michael Levin" <michae...@tufts.edu> wrote:

The updater is probably seeing another copy of the file on another partition
that needs updating.

--
Diane

Michael Levin

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Nov 10, 2009, 4:00:57 PM11/10/09
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Hmmm. The other partitions are listed in red (not eligible to install on);
how do I make this go away?

Thanks,

Mike


On 11/10/09 3:59 PM, in article C71F1425.16394%Entour...@gmail.com,

Michael Levin

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Nov 10, 2009, 4:01:09 PM11/10/09
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Hmmm. The other partitions are listed in red (not eligible to install on);
how do I make this go away?

Thanks,

Mike

On 11/10/09 3:59 PM, in article C71F1425.16394%Entour...@gmail.com,
"Diane Ross" <Entour...@gmail.com> wrote:

Diane Ross

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Nov 10, 2009, 5:44:12 PM11/10/09
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On 11/10/09 1:00 PM, in article C71F3EB9.647EB%michae...@tufts.edu,
"Michael Levin" <michae...@tufts.edu> wrote:

> Hmmm. The other partitions are listed in red (not eligible to install on);
> how do I make this go away?

Boot from that partition and install.

--
Diane

Steve Maser

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Nov 10, 2009, 7:05:44 PM11/10/09
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In article <C71F2B12.6476A%michae...@tufts.edu>, Michael Levin
<michae...@tufts.edu> wrote:


I'm seeing this here as well on a couple of other machines that had
previous versions of the XML converter installed (on machines that have
both Office 2004 and Office 2008 installed at least...)

This sounds like a bug in the MAU.


The other odd thing about this installer -- which also seems like a bug
-- is that after you install this, it changes the ownership of:

/Library/Application Support/Microsoft/Office Converter Support

from "root" to whatever admin account is on your machine.


Sounds like an untested release to me...

There are no extra partitions on this drive as suggested by Diane in
another post.

- Steve

Diane Ross

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Nov 10, 2009, 9:20:14 PM11/10/09
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On 11/10/09 4:05 PM, in article 101120091905445791%ma...@umich.edu, "Steve
Maser" <ma...@umich.edu> wrote:

> There are no extra partitions on this drive as suggested by Diane in
> another post.

When I mentioned partitions, I was also including drives.

--
Diane

Steve Maser

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Nov 11, 2009, 8:59:36 AM11/11/09
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In article <C71F5F5E.17383%Entour...@gmail.com>, Diane Ross
<Entour...@gmail.com> wrote:


No other drives, either...

- Steve

Peter Foldes

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Nov 11, 2009, 11:52:10 AM11/11/09
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By posting this issue to the mac office newsgroup which this newsgroup is not . This
newsgroup is for PC

Mac Office newsgroup

news://msnews.microsoft.com/microsoft.public.office.mac


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Michael Levin" <michae...@tufts.edu> wrote in message
news:C71F3EB9.647EB%michae...@tufts.edu...

Diane Ross

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Nov 11, 2009, 3:50:10 PM11/11/09
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On 11/11/09 5:59 AM, in article 111120090859360174%ma...@umich.edu, "Steve
Maser" <ma...@umich.edu> wrote:

> No other drives, either...

I'm seeing reports from other users that are getting this error. Looks like
a bug.

--
Diane

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