Hi all...

I have a perplexing problem that is causing me no small amount of alarm as I
have not been able to solve it with the simple remedies I normally employ.
The problem is that, after finally taking the hints from Microsoft to heart
to install SR-1A as a "fix" for Office 2000 I now have a problem with
Publisher.

To start from the beginning, I have been using Publisher 2000 now for a year
without any significant problems but decided that the noted bug fixes that
Office Update advised for the whole Office 2000 series of programs would be
worthwhile.  I proceeded to download the Service Release only to have the
download for Disk 2 interrupted by a problem with my ISP.  I resumed the
download and proceeded with the install.  No problems were noted and I
thought that the implementation was without fault.  Unfortunately, this has
not proven to be the case, as I now find that, whilst I can start up
Publisher and get through to the beginning of a new "sheet", the program
mysteriously closes itself down, without warning and apparently without any
further ramifications than annoying me considerably.  I have tried "Repair",
remove from system and reinstall, re-loading SR-1A (Disk 2), and various
other screaming tantrums without success.  The problem persists.

If anybody can shed some light on this problem it would be most appreciated.

Thanks, in anticipation.

--
Andrew Burton

Hi Andrew,

If your CD key starts with GC6J3 then you'll need to get a different key
from MS, or if the software is an OEM copy, from the company that preinstalled it.
If not, this article may help http://support.microsoft.com/support/kb/articles/Q255/5/03.asp

If you're able to run a repair after completing the SR1 update of CD2 (Publisher)
then it the SR1/1a patch would seem to have been completed successfully.

Have you tested any of the CD #1 apps to see if they too shutdown?

========
  <<"Andrew & Alicia Burton" <loveh...@tpgi.com.au> wrote in message news:3abe8d5c$1@dnews.tpgi.com.au...
Hi all...

I have a perplexing problem that is causing me no small amount of alarm as I
have not been able to solve it with the simple remedies I normally employ.
The problem is that, after finally taking the hints from Microsoft to heart
to install SR-1A as a "fix" for Office 2000 I now have a problem with
Publisher.

To start from the beginning, I have been using Publisher 2000 now for a year
without any significant problems but decided that the noted bug fixes that
Office Update advised for the whole Office 2000 series of programs would be
worthwhile.  I proceeded to download the Service Release only to have the
download for Disk 2 interrupted by a problem with my ISP.  I resumed the
download and proceeded with the install.  No problems were noted and I
thought that the implementation was without fault.  Unfortunately, this has
not proven to be the case, as I now find that, whilst I can start up
Publisher and get through to the beginning of a new "sheet", the program
mysteriously closes itself down, without warning and apparently without any
further ramifications than annoying me considerably.  I have tried "Repair",
remove from system and reinstall, re-loading SR-1A (Disk 2), and various
other screaming tantrums without success.  The problem persists.

If anybody can shed some light on this problem it would be most appreciated.

Thanks, in anticipation.

--
Andrew Burton>>
--
Hope that helps,

Bob  Buckland  ?:-)   MS Office/Word MVP
 *Courtesy is not expensive and can pay big dividends*

MS's Office XP
  XP  Full Product Preview  CD orders:
        http://microsoft.com/office/xpcorpbeta.htm
  XP Product Guide
      (.DOC)   http://microsoft.com/office/xpguide.htm
      (.HTM)  http://microsoft.com/technet/Office/of10prgd.asp?a=printable

Pick a MS newsgroup that matches your question topic:
   http://support.microsoft.com/highlights/default.asp?pr=news&cl=179

Microsoft FAQs & Highlights for MS Office
  http://support.microsoft.com/support/default.asp?SD=SO&PR=ofw2k

 CompuServe free Microsoft product support forums
   http://WUGNET.com/CompuServe

Thanks Bob.  That appears to answer my question to a tee.  I do not have any
problems with the other apps.  and I did check out the Publisher News site,
as suggested, and someone had the same problem, (with the same solution
being advised by another).  So all in all, thanks.

"Bob Buckland ?:-)" <75214....@compuserve.com> wrote in message
news:#LEj69YtAHA.2224@tkmsftngp03...

http://support.microsoft.com/support/kb/articles/Q255/5/03.asp
news:3abe8d5c$1@dnews.tpgi.com.au...