Activation office 2007 professional when starting picture manager
DKG Automatisering
For one of our customers we installed Office 2007 SBE
during setup we select everything except access 2007
Now when the customer tries to start picture manager, the activation wizard
pops up with a screen to tell that access 2007 is not included in our
version and we can upgrade to the professional edition.
Because we don't need access 2007, we choose close.
Picture manager starts, but all the options to edit pictures are gray.
As far as we know, picture manager should be included in all office 2007
editions right?
What can we do to stop this for the customer very annoying pop-up and to use
picture manager?
I hope somebody can help us,
Thanks,
Marco Bleeker
DKG Automatisering
Bob Buckland ?:-) At Beautiful Downtown
As MS Access isn't included in MS Office 2007 Small Business Edition it's not quite clear what you mean regarding having selected
everything except Access 2007 during setup (i.e. it's not there to choose/not choose). Were you using a higher level edition
product CD? Is there an app/utility on the system that needs the MS Access Runtime package perhaps?
Office Picture Manager is in each MS Office 2007 Suite. Check to see if it's set to 'run from my computer' in the Microsoft Office
2007 listing in Add/Remove Programs in the Windows control panel.
"DKG Automatisering" <Help...@dkg.nl> wrote in message news:u9oQyHwk...@TK2MSFTNGP04.phx.gbl...
Hello,
Thanks,
Marco Bleeker >>
--
Bob Buckland ?:-)
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*
DKG Automatisering
I think the customer maybe installed the trial version of office 2007
professional, since it's included with the other editions.
I had a look at the add/remove programs setup of office 2007, and I saw
access 2007 in there but with a red cross, all other options are set run
from my computer.
Maybe I should try to uninstall everything and make a fresh install
Thanks!
Marco Bleeker
"Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote
in message news:%23TluIUw...@TK2MSFTNGP06.phx.gbl...
Compro
> Hello Bob,
>
> I think the customer maybe installed the trial version of office 2007
> professional, since it's included with the other editions.
> I had a look at the add/remove programs setup of office 2007, and I saw
> access 2007 in there but with a red cross, all other options are set run
> from my computer.
> Maybe I should try to uninstall everything and make a fresh install
>
> Thanks!
>
> Marco Bleeker
>
> "Bob Buckland ?:-)" <75214.226(At Beautiful Downtown)compuserve.com> wrote
>
>
>
> > Hi Marco,
>
> > As MS Access isn't included in MS Office 2007 Small Business Edition it's
> > not quite clear what you mean regarding having selected
> > everything except Access 2007 during setup (i.e. it's not there to
> > choose/not choose). Were you using a higher level edition
> > product CD? Is there an app/utility on the system that needs the MS
> > Access Runtime package perhaps?
>
> > it's set to 'run from my computer' in the Microsoft Office
> > 2007 listing in Add/Remove Programs in the Windows control panel.
>
> >news:u9oQyHwk...@TK2MSFTNGP04.phx.gbl...
> > Hello,
>
> > For one of our customers we installed Office 2007 SBE
> > during setup we select everything except access 2007
>
> > Now when the customer tries to startpicture manager, theactivation
> >wizard
> > pops up with a screen to tell that access 2007 is not included in our
> > version and we can upgrade to the professional edition.
> > Because we don't need access 2007, we choose close.
>
>
> > As far as we know,picture managershould be included in all office 2007
> > editions right?
> > What can we do to stop this for the customer very annoying pop-up and to
> > use
> >picture manager?
>
> > I hope somebody can help us,
>
> > Thanks,
>
> > Marco Bleeker >>
> > --
>
> > Bob Buckland ?:-)
> > MS Office System Products MVP
>
>
> - Show quoted text -
Yes I have the same problem. Microsoft Picture Manager invokes
Microsoft Activation Wizard everytime I run the program. I also have
Office 2007 SBE and Microsoft Access is not installed.
Please help
Thank you
Mal3k666
Hi guys i have the same problem.
For one of my customers i installed Office 2007 SBE
during setup i selected complete installation.
Now when the customer tries to start picture manager, the activation
wizard
pops up with a screen to tell that access 2007 trail version has
expired and that we can purchase the proffesional edition. When i say
close, Picture manager starts, but all the options to edit pictures are
gray.
So is there a way that i can say no i dont want to puchase proffesional
edition?? and just go on using my Picture manager as always??
Anyways ill keep on searching for a solution and post it if i find one.
--
Mal3k666
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JoAnn Paules
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
"Mal3k666" <Mal3k66...@DoNotSpam.com> wrote in message
news:Mal3k66...@DoNotSpam.com...
Mal3k666
Its a brand new computer i installed vista then i installed office 2007
SBE. Do u think the reason why access trail version was installed is
becuase i chose complette installation and not custom??
JoAnn Paules
using the trial of Pro and then buy the Pro edition. Anything other than
situaltions similar to that, you could have issues. Actually, if it was my
system, I'd dump the trial completely then install the paid version - but
that's just me.
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
"Mal3k666" <Mal3k66...@DoNotSpam.com> wrote in message
news:Mal3k66...@DoNotSpam.com...
>
Mal3k666
Hi, its a new Pc. I installed Vista then i installed Office 2007 SBE. Do
u think it installed Access automatically becuase i chose complete
installation and not custom?? Will it be necessary to install office
over again??
thx i appreciate the effort. :D
Mal3k666
Hi what do u mean dump the trail version and install the paid version??
Microsoft Office 2007 Small Bussiness Edition is a paid version.It has
Word,Outlook,Excel,Publisher and Powerpoint. It says your current
edition includes these programs. Access is the only one not included in
the package.
And this is where the problem lies cuase thats why we bought Small
Bussiness edition whe dont need Access and the other extra stuff. Is
there somewhere i can email u the screen shot??
JoAnn Paules
trial version of Office Pro preinstalled or downloaded a trial version of
Pro. I've read of too many problems whichever a trial version is left on a
computer and a paid suite is installed on top.
--
JoAnn Paules
Microsoft MVP - Publisher
How to ask a question
http://support.microsoft.com/kb/555375
Richie B
installed screwing up Picture Manager. Do Microsoft not test anymore??
The other issue I would say - after reading lots of the same issues on
various forums and sites - is if there are so many people "getting it wrong"
then surely Microsoft, as a customer is always right company, should be
looking at ways of resolving it?
Mal3k666
Amen brother. Why not give the option, no i dont want to buy the trail
version uninstall it. Now i will probably have to uninstall office and
reinstall it on 3 PC's..lol..damm!
Michael Pfister
Hi uys, I have the same problem.
Situation:
BOUGHT OEM SBE.
Got Trial package from Micro**** and a empty box with a key inside
titled:
Microsoft Office Small Business 2007 (with Office professional 2007
Trial)
I do not need the professional crap.
Installed from the media and inserted the key choose custom but had no
choices. activation crap with picture manager.
Uninstalled all
Installed as trial excluding the access, ran word and put in the
license key, same stuff again trial expired and no editing in picture
manager.
so in short, Bought OEM SBE got key installed once (first time) with
key and then removed access as not a needed componant.
Reinstalled using custom leaving out access.
removed picture manager and reinstalled.
NO LUCK i feel it must be based on that crappy key from micro****!
Anyone know how to fix this.
This is installed on vista business.
--
Michael Pfister
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Steve
Picture Manager an Activation Wizard window tells me that my trial version of
Access has expired and I can not edit my photos.
I have 3 questions:
1 - How do you fix this?
2 - Do you think anyone from Microsoft looks at these boards to help?
3 - Isn't it ironic that the "trial version" expires and causes trouble
right after your free software support expires?
I've already had to re-install Office once after my email spell check
dictionary was changed to French. Then I found out that MS has known about
this issue for months and still hasn't fixed it...still selling a defective
product...now it has a ticking time bomb in it!
I wish I bought an older version...if only I could get my money back!
Steve
Steve
They have created a workaround which requires you to overwrite two of the
Office 2007 files with a new file.
You can get the new file and instructions via email from:
v-9m...@mssupport.microsoft.com
Please put in Subject: Re: Workaround for PictureManager 2007 Issue
Steve
MS has developed a workaround for this problem. They will email instructions
and a file to you to be used to overwrite two existing files in Office.
Please call 800-936-5700 and ask for the PowerPoint Support Team after your
case has been created.
Thanks.
Steve
Please do not send an email to the technician listed in my previous
email...he is being deluged with requests and MS is missing the vital step of
collecting some basic data from you.
Please call 800-936-5700 and ask for the PowerPoint Support Team after your
case has been created.
Thanks.
Harold Cloutt
When you are using the OEM version of the SBE of Office. The Full
Professional version is installed [including Access] from the CD but only the
components of Office for which you have purchased the licence are 'activated'
- you then have a trial period for the other components - in this case
'Access'. It seems that the problem is that 'Picture Manager' also falls into
this category. However, Picture Manager is not listed as a part of Office on
any of the 'whats in which version' charts - hence the question.
Harold
Harold Cloutt
the solution provided when you run 'update'?
Soong
I have the same problems too, 1 of my customer has purchase the Office 2007
SBE media-less license. When my customer starting the Picture Manager the
Activation Wizard pop up and asking for Activation or Purchase of license. I
suspect is my vendor installing the Office Professional version using the SBE
Product Key.
So I try to uninstall the whole Office 2007 and do a fresh install by using
the download version from Microsoft website
"www.microsoft.com/office/backup". Because my customer version don't include
any CDs.
What I have downloaded was the Office 2007 Professional Hybrid version, no
matter how many times I choose my version as "Office Small Business 2007",
the downloaded files still is "Office 2007 Professional Hybrid" version.
So I still use it to install and what I get is still the same thing, even I
didn't choose MS Access during the installation the result is still the same
thing.
So my question is, why Microsoft don't have a link for us who purchase the
Office SBE version to download the installation files instead giving us the
"Office 2007 Professional Hybrid" version to download....
I was thinking if I have the SBE installation files downloaded and plus the
SBE product key from my customer, this problems can be solved.
Please Help.....
Thanks.
Regards,
Soong.
Heather
Microsoft's SW. I called the 800# and they wouldn't transfer me to the
PowerPoint team because my laptop came pre-loaded with MS Office SB 2007.
After waiting on hold with IBM they told me it was a MS office! I called MS
back and got a different person, and they transfered me. The PowerPoint Team
also handles Picture Manager, and they knew exactly what I was talking about
and emailed me the work-around. The tech I spoke to was great:
"Vikram Bhatia2" <v-9...@mssupport.microsoft.com>
Put: "Office 2007 Picture Manager : Activation Issue" in the subject and
request that they send you the fix-it files and instructions.
Good luck!
--
Heather
Mamawcha
Mamawcha
Professional 2007 and now I don't know how to take it out of my system. Do
you have any suggestions?
Mamacha
hopethishelps
Picture Manager Activation Wizard Fix:
1. Office must be activated, if not, activate it
2. Add/Remove Programs > Office > Change > Convert
3. Enter key again
After that, it shouldn't bother you about activation.
- Hopethishelps
--
hopethishelps
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Knutar@discussions.microsoft.com Lotta Knutar
I have the same problem described here. I can't see that anyone suggested a
solution that works. Is it not possible to *not* install the trial version of
office pro 2007 when you have the OEM version of Office Small Business 2007?
I really need my picture manager, but I don't want to have to buy a license
for Access that I really *don't* need. Is there any solution to this problem?
Thanks!
Lotta
jtrouter
Well I hope people still look at these old threads!
I have this same issue on two vista bus boxes, when picture manager is
opened it brings up a activation box, I have tried many things to fix
this, the boxes are loaded with office small business 2007, there is not
a copy of trial on it to remove, It does not have access on it i have re
activated and I still have this anoying box come up each time I start
picture manager and that program ONLY. word/excel etc come up fine and
show activated? Its making the ladies and office manager crazy.
Any ideas I would WELCOME THEM!
tHANKS
--
jtrouter
hooperman
A couple of months ago I supplied a client with a new PC. She
specifically required Word, Outlook and Picture Manager, so I
pre-installed Office 2007 with a licence for OEM Office Basic. She is
now finding that she is unable to use Picture Manager as the 60 day
trial period has expired. Before supplying this Basic variant of Office
2007 I researched the product to confirm that Picture Manager is
supplied as a full (not trial) product on all variant's of office. I
have spent more than two hours on the Microsoft helpdesk but they have
not been able to explain why this has happened nor hare they been able
to resolve the problem.
--
hooperman
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Mary Sauer
Description of the 2007 Office post-Service Pack 1 hotfix package: February 14,
2008
http://support.microsoft.com/kb/941469/en-us
--
Mary Sauer
http://msauer.mvps.org/
"hooperman" <hooperma...@DoNotSpam.com> wrote in message
news:hooperma...@DoNotSpam.com...
hooperman
Mary,
This certainly looks as though it should resolve my problem. I will get
back to my client and try it out. I'll report back if it's successful.
Many thanks.
Mary Sauer
--
Mary Sauer
http://msauer.mvps.org/
"hooperman" <hooperma...@DoNotSpam.com> wrote in message
news:hooperma...@DoNotSpam.com...
>
digthepast
I'm having the same problem with a twist. I do not want, do not need,
and have never used Picture Manager. I have other software that I use
for image editing. Until last week, I was using Windows Picture and Fax
Viewer. Beginning last week, everything started opening with Picture
Manager, with an annoying popup come-on to purchase Office Professional.
I do not want anything to do with Picture Manager. I have tried to set
the default back to the Windows viewer without success. I feel that
Microsnot has taken over my computer, and that this is basically a
malware attack. Is there anything I can do, short of having to
reinstall Office?
--
digthepast
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Gordon
"digthepast" <digthepa...@DoNotSpam.com> wrote in message
news:digthepa...@DoNotSpam.com...
>
> I'm having the same problem with a twist.
Same problem as WHAT?
Who are you talking to and about what?
Please note:
This is NOT a chat room and although you think you are posting to a forum
run by Techarena - you are actually posting to a global Usenet Newsgroup.
Techarena forums leach off the Microsoft News Servers in order to make them
seem far busier than they really are. Those of us (the vast majority) who
use the MS News server rather than Techarena forums have NO IDEA what you
are talking about.
You will get a far better experience if you use a newsreader and subscribe
to these groups directly, rather than through TechArena.
Setting up Outlook Express/Windows Mail to access Microsoft newsgroups
http://www.michaelstevenstech.com/outlookexpressnewreader.htm
Accessing the MS newsgroups in Outlook Express/Windows Mail Newsreader
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
If you must stay with TechArena then please follow Usenet custom by quoting
the post you are replying to, and replying to the thread.
Thank you.
Vorlockfoss
Gordon;4749488 Wrote:
> "digthepast" <digthepa...@DoNotSpam.com> wrote in message
> news:digthepa...@DoNotSpam.com...
> >
> > I'm having the same problem with a twist.
>
> Same problem as WHAT?
>
> Who are you talking to and about what?
>
> Please note:
> This is NOT a chat room and although you think you are posting to a
> forum
> run by Techarena - you are actually posting to a global Usenet
> Newsgroup.
> Techarena forums leach off the Microsoft News Servers in order to make
> them
> seem far busier than they really are. Those of us (the vast majority)
> who
> use the MS News server rather than Techarena forums have NO IDEA what
> you
> are talking about.
>
> You will get a far better experience if you use a newsreader and
> subscribe
> to these groups directly, rather than through TechArena.
> Setting up Outlook Express/Windows Mail to access Microsoft newsgroups
>
>
> Accessing the MS newsgroups in Outlook Express/Windows Mail Newsreader
> http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
>
> If you must stay with TechArena then please follow Usenet custom by
> quoting
> the post you are replying to, and replying to the thread.
>
> Thank you.
Hi all,
I for one did not know that this was a microsoft related forum, so am a
little confused as to why all this aggression is being shown. Thanks
all the same for the explanation.
I too had this problem just today and I fixed it by installing
Microsfoft Office Service Pack 2.
I thank you...
P.S. I managed to quote properly!
--
Vorlockfoss
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