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Why no classical music on database?

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Terry Pinnell

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Feb 19, 2002, 10:16:32 AM2/19/02
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I copied most of my modest CD collection to HD over last few days.
Track/artist data was found OK for roughly 90% of my 'pop' stuff, and
maybe 80% for jazz. But WMP found *none* of my dozen or so classicals.
(Well, actually it did find one: it reckoned Tchaikovsky's Symphony
No.6 was Madonna's 'Erotiica'. Pretty pathetique...)

So I had to use a CDDB-based alternative (Player in this case), which
quickly found *all* of them, and tediously copy/paste across.

Microsoft: why such an uncultured state of affairs?

Terry, West Sussex, UK

Stuart Sutherland

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Feb 19, 2002, 11:36:55 AM2/19/02
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One of the reasons I got rid of WMP and use Yahoo player even though
it is a bit flaky on Win XP. It has never failed to find any of my
classical CDs vis CDDB

Stuart Sutherland

Gene E. Bloch

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Feb 19, 2002, 6:55:50 PM2/19/02
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Terry Pinnell <terr...@dial.pipex.com> wrote in
news:ojq47uc3c0c2arnao...@4ax.com:

> I copied most of my modest CD collection to HD over last few days.
> Track/artist data was found OK for roughly 90% of my 'pop' stuff,
> and maybe 80% for jazz. But WMP found *none* of my dozen or so
> classicals. (Well, actually it did find one: it reckoned
> Tchaikovsky's Symphony No.6 was Madonna's 'Erotiica'. Pretty
> pathetique...)

LOL!

<clip>

--
Gene E. Bloch (Gino) gin...@earthlinkNOSPAM.net
phone 650.966.8481

zachd [ms]

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Feb 19, 2002, 9:14:39 PM2/19/02
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"Terry Pinnell" <terr...@dial.pipex.com> wrote in message
news:ojq47uc3c0c2arnao...@4ax.com...

WMP uses AllMusic.com for CD data look-up.

Alternatively to your solution, you can use the CD Audio pane's Get Names
functionality, and correct both the data in your database and automatically
post that data for a possible future update in the database.

--
(speaking for myself and doing this in my free time)
See http://www.nwlink.com/~zachd/pss/pss.html for some generally helpful WMP
info.


Terry Pinnell

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Feb 20, 2002, 2:29:21 AM2/20/02
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"zachd [ms]" <zac...@hotmail.com> wrote:

>WMP uses AllMusic.com for CD data look-up.
>
>Alternatively to your solution, you can use the CD Audio pane's Get Names
>functionality, and correct both the data in your database and automatically
>post that data for a possible future update in the database.

That's what I did, before resorting to CDDB. In most cases Get Names
found nothing, and for a few it found the wrong one - such as the
example I gave.

Terry, West Sussex, UK

zachd [ms]

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Feb 20, 2002, 4:24:23 PM2/20/02
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"Terry Pinnell" <terr...@dial.pipex.com> wrote in message
news:btj67u898sbjk20o6...@4ax.com...

That's not quite what I meant: if the information isn't found, then you can
submit the data yourself using Get Names. For example, my Moby Come On Baby
CD [German Edition] doesn't show up in either CDDB or AllMusic.com. Using
WMP's Get Names allows me to correct this information for me, as well as
posting the information to the database so they can correct this in the
future.

Terry Pinnell

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Feb 21, 2002, 5:41:46 AM2/21/02
to
"zachd [ms]" <zac...@hotmail.com> wrote:

>That's not quite what I meant: if the information isn't found, then you can
>submit the data yourself using Get Names. For example, my Moby Come On Baby
>CD [German Edition] doesn't show up in either CDDB or AllMusic.com. Using
>WMP's Get Names allows me to correct this information for me, as well as
>posting the information to the database so they can correct this in the
>future.

The "...and tediously copy/paste across" of my original post referred
to entering the data using Get Names.

Terry, West Sussex, UK

Joe

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Feb 25, 2002, 3:46:34 PM2/25/02
to
> as well as
> posting the information to the database so they can correct this in the
> future.


Can we expect a similar response here as we do with Microsoft's invitations
for users to report bugs and request features for their applications?


Jeff Woiton

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Feb 26, 2002, 6:12:14 PM2/26/02
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Absolutely, Joe. You can post all of your suggestions on how we can improve our software to
http://www.microsoft.com/windows/windowsmedia/wish/wish.asp. If you encounter a specific bug, you
can email wmt...@microsoft.com directly with the following information:

– Product name and date obtained.
– System information: type of machine, processor, amount of RAM, video card, sound device, video
capture device, etc.
– Operating system.
– A concise 1-sentence description of the problem.
– A verbose description of the problem.
– Details or steps to reproduce the problem.
– Full contact information, if follow up is necessary.

--------------------
> From: "Joe" <1...@2.com>
> Subject: Re: Why no classical music on database?
> Date: Mon, 25 Feb 2002 15:46:34 -0500

This posting is provided “AS IS” with no warranties, and confers no rights. You assume all risk for your
use. © 2001 Microsoft Corporation. All rights reserved.

~~~~~~~~~~~~~~~~~~~
I regret that I cannot reply to you if you email me directly. It is better that you post your question back to
the newsgroup - more people will see your question and be able to offer help, and to learn from it as
well.
~~~~~~~~~~~~~~~~~~~

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Joe

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Feb 26, 2002, 11:14:25 PM2/26/02
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I was being cynical, Jeff. I was referring to the fact that Microsoft
ignores most user complaints and suggestions, and focuses exclusively on
features and capabilities that are central to their core strategies, which
include supporting developers, programmers, and IT managers, but not
consumers in general.


""Jeff Woiton"" <jef...@nospam.microsoft.com> wrote in message
news:kW82PsxvBHA.1532@cpmsftngxa09...


> Absolutely, Joe. You can post all of your suggestions on how we can
improve our software to
> http://www.microsoft.com/windows/windowsmedia/wish/wish.asp. If you
encounter a specific bug, you
> can email wmt...@microsoft.com directly with the following information:
>

> - Product name and date obtained.
> - System information: type of machine, processor, amount of RAM, video


card, sound device, video
> capture device, etc.

> - Operating system.
> - A concise 1-sentence description of the problem.
> - A verbose description of the problem.
> - Details or steps to reproduce the problem.
> - Full contact information, if follow up is necessary.

> - To subscribe, send an e-mail message to List...@discuss.microsoft.com.


Leave the Subject line
> blank and for the message text, type "SUBSCRIBE WMTALK your name". For
example:
>
> SUBSCRIBE WMTALK John Doe
>

> - To unsubscribe, send an e-mail message to

Terry Pinnell

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Feb 27, 2002, 9:21:04 AM2/27/02
to
jef...@nospam.microsoft.com ("Jeff Woiton") wrote:

>Absolutely, Joe. You can post all of your suggestions on how we can improve our software to
>http://www.microsoft.com/windows/windowsmedia/wish/wish.asp. If you encounter a specific bug, you
>can email wmt...@microsoft.com directly with the following information:
>
>– Product name and date obtained.
>– System information: type of machine, processor, amount of RAM, video card, sound device, video
>capture device, etc.
>– Operating system.
>– A concise 1-sentence description of the problem.
>– A verbose description of the problem.
>– Details or steps to reproduce the problem.

In my naivety I did so many times until I realised I was never going
to get any replies. That was 3 months ago. Still never had a single
response.

Terry Pinnell, West Sussex, UK

Mike Beckerman [ms]

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Feb 27, 2002, 11:59:30 AM2/27/02
to
Joe, your assertion is quite incorrect, though sadly it's not an uncommon
perception.

Microsoft spends a huge amount of time and resources working to satisfy
consumer needs and to provide real value for consumers. Sometimes we're
successful right off the bat, and other times it takes a few rounds. The
Windows Media team makes trade-offs every day about features, schedules, and
conflicting requirements from consumers vs. enterprise vs. commercial, etc.
It's hard to meet the needs of hundreds of millions of people and literally
thousands of different interesting scenarios and uses of our technology, but
we sure try.

Regarding this particular issue of classical music data, make no mistake
about us having heard the consumer requirement for this feature (internally,
we want it just as much as anyone else!) and we're working hard to address
that.

Its interesting that you perceive it to be a "fact" that Microsoft ignores
consumers input. Hopefully over time we can change that perception. It's a
tough challenge, but we're up to it!

-Mike

"Joe" <1...@2.com> wrote in message
news:a5hmmd$40d$1...@slb4.atl.mindspring.net...

Joe

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Feb 27, 2002, 2:44:29 PM2/27/02
to
Sorry, Mike, but nobody's buying that story any more. Microsoft has lost
just about all their credibility.

They lost it when they were repeatedly caught lying during their trials, and
they lost it by continuously ignoring user requests and complaints
throughout their entire consumer product line.

Even your own MVPs readily admit their frustration at your unwillingness to
heed customer demands for many features.


"Mike Beckerman [ms]" <mike...@microsoft.nospam> wrote in message
news:3c7d1072$1...@news.microsoft.com...

Joe

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Feb 27, 2002, 2:46:11 PM2/27/02
to

"Terry Pinnell" <terr...@dial.pipex.com> wrote in message
news:i7pp7usv2jgqmuu8o...@4ax.com...

> jef...@nospam.microsoft.com ("Jeff Woiton") wrote:
>
> >Absolutely, Joe. You can post all of your suggestions on how we can
improve our software to
> >http://www.microsoft.com/windows/windowsmedia/wish/wish.asp. If you
encounter a specific bug, you
> >can email wmt...@microsoft.com directly with the following information:
> >
> >- Product name and date obtained.
> >- System information: type of machine, processor, amount of RAM, video

card, sound device, video
> >capture device, etc.
> >- Operating system.
> >- A concise 1-sentence description of the problem.
> >- A verbose description of the problem.
> >- Details or steps to reproduce the problem.

>
> In my naivety I did so many times until I realised I was never going
> to get any replies. That was 3 months ago. Still never had a single
> response.
>
> Terry Pinnell, West Sussex, UK

Not only did you not receive a response, but I'll bet your requests were
never fulfilled.

While it's unrealistic to expect a company the size of Microsoft to address
every single request they receive, it is obvious that they ignore requests
and complaints even when thousands of customers are asking for the same
thing.

Mike Beckerman [ms]

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Feb 27, 2002, 4:34:41 PM2/27/02
to
Sorry you feel that way.

"Joe" <1...@2.com> wrote in message

news:a5jd6l$9b5$1...@slb4.atl.mindspring.net...

Joe

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Feb 28, 2002, 2:04:56 AM2/28/02
to
Yeah, me and most everyone else, except for developers and MS stockholders.


"Mike Beckerman [ms]" <mike...@microsoft.nospam> wrote in message

news:3c7d50ff$1...@news.microsoft.com...

zachd [ms]

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Mar 1, 2002, 2:56:23 PM3/1/02
to

"Joe" <1...@2.com> wrote in message
news:a5kl3p$jc0$1...@slb3.atl.mindspring.net...

> Yeah, me and most everyone else, except for developers and MS
stockholders.

There's no point to this, is there? People are generally cool to you here,
and lots of ears listen to *real* concrete comments and/or complaints.
Random snipes don't move anybody forward. Perhaps focusing and voicing your
discontent more constructively might be more, well, constructive. :)

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