Money could not verify your sign-in information
John Pollard
back, but I could not find them. Sorry if this is a repeat.]
I began receiving the message in the Subject of this post a week
or so ago. Nothing had (or has) changed about the sign-in
information. I can still log in to my hotmail account using the
same email address and password that's stored in my Money file.
I tried removing the LiveID, then recreating it; didn't help. I
tried both types of repair on the file; didn't help.
I get the same message if I create a brand new Money file and
attempt to create a LiveID for it with the hotmail email account
and password, so it doesn't seem to have anything to do with my
Money data.
Anything else I should try? Do I need to create a new hotmail
account and password?
--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup
John Pollard
> [I would have sworn I read some posts on this subject a while
> back, but I could not find them. Sorry if this is a repeat.]
>
> I began receiving the message in the Subject of this post a
> week
> or so ago. Nothing had (or has) changed about the sign-in
> information. I can still log in to my hotmail account using
> the
> same email address and password that's stored in my Money
> file.
>
> I tried removing the LiveID, then recreating it; didn't help.
> I
> tried both types of repair on the file; didn't help.
>
> I get the same message if I create a brand new Money file and
> attempt to create a LiveID for it with the hotmail email
> account
> and password, so it doesn't seem to have anything to do with
> my
> Money data.
>
> Anything else I should try? Do I need to create a new hotmail
> account and password?
Sorry, meant to add my version. Money 2007 Deluxe Version
16.0.120.1303.
duhmel
have reported that something in the IE has become corrupted. If this works
you will need to start undoing the add-ins and options in IE.
"John Pollard" <inv...@invalid.com> wrote in message
news:O8%23TWdZI...@TK2MSFTNGP05.phx.gbl...
Laura
I was having the same problem last couple of weeks on a brand new Money
file. I knew my ID & password were correct but they just did not work.
I suspect the problem was on the Office Live site because I could log into
my Live mail account but not the Live Home. I finally was able to log into
both late last night. I would just keep trying.
John Pollard
> Change your Windows 'user' account and try to log in again.
> Some
> people have reported that something in the IE has become
> corrupted. If this works you will need to start undoing the
> add-ins and options
> in IE.
Yes, with a new Windows user, my hotmail email address and
password were accepted. Thank you.
Now for the pain of trying to get IE 6 working for my normal
Windows user.
Cal Learner-- MVP
>duhmel wrote:
>> Change your Windows 'user' account and try to log in again.
>> Some
>> people have reported that something in the IE has become
>> corrupted. If this works you will need to start undoing the
>> add-ins and options
>> in IE.
>
>Yes, with a new Windows user, my hotmail email address and
>password were accepted. Thank you.
>
>Now for the pain of trying to get IE 6 working for my normal
>Windows user.
That's good news.
Start->Programs->Accessories->SystemTools->SystemRestore to create
a restore point. Then in IE6, start with
Tools->Options->Security->LocalIntranet->DefaultLevel
may be sufficient. (I know that sounds odd.) If not sufficient, you
can try the default level for the Internet zone and the TrustedSites
zone.
Alternatively to resetting the Internet zone , there is a list of
sites you could add to your Trusted sites zone.
See if things work then. If not, in IE6 do
Tools->Options->Advanced->RestoreDefaults..
If you wanted to undo these changes, you could
Start->Programs->Accessories->SystemTools->SystemRestore to restore
you computer to an earlier time using the restore point you had
created.
John Pollard
> Start->Programs->Accessories->SystemTools->SystemRestore to
> create
> a restore point.
> Then in IE6, start with
> Tools->Options->Security->Local Intranet->DefaultLevel
> may be sufficient. (I know that sounds odd.) If not
> sufficient, you
> can try the default level for the Internet zone and the
> TrustedSites
> zone.
>
> Alternatively to resetting the Internet zone , there is a list
> of
> sites you could add to your Trusted sites zone.
>
> See if things work then. If not, in IE6 do
> Tools->Options->Advanced->RestoreDefaults..
I had high hopes, but none of these changes allowed my existing
Windows user to establish a Live ID for my Money file.
> If you wanted to undo these changes, you could
> Start->Programs->Accessories->SystemTools->SystemRestore to
> restore
> you computer to an earlier time using the restore point you
> had
> created.
I'm not sure how much (if any) protection I lost, so I don't
know whether to revert or not. If there are other changes I can
make to get Money back in operation, I think I'll wait to see
how those changes turn out before reverting.
Thanks.
Cal Learner-- MVP
>Cal Learner-- MVP wrote:
>> Start->Programs->Accessories->SystemTools->SystemRestore to
>> create
>> a restore point.
>
>> Then in IE6, start with
>> Tools->Options->Security->Local Intranet->DefaultLevel
>> may be sufficient. (I know that sounds odd.) If not
>> sufficient, you
>> can try the default level for the Internet zone and the
>> TrustedSites
>> zone.
>>
>> Alternatively to resetting the Internet zone , there is a list
>> of
>> sites you could add to your Trusted sites zone.
>>
>> See if things work then. If not, in IE6 do
>> Tools->Options->Advanced->RestoreDefaults..
>
>I had high hopes, but none of these changes allowed my existing
>Windows user to establish a Live ID for my Money file.
In IE7, under IE Tools->InternetOptions->Advanced, there are two
pushbuttons to restore things to defaults. I think IE6 had one too.
Consider that/those.
<snip>
>
>I'm not sure how much (if any) protection I lost, so I don't
>know whether to revert or not. If there are other changes I can
>make to get Money back in operation, I think I'll wait to see
>how those changes turn out before reverting.
You might want to try IE7. That may reset some defaults for you. I
am not sure.
If still no go, or maybe even do this first, in IE, I would go to
Tools->InternetOptions->Security->TrustedSites->Sites list and
uncheck "Require server verification... ". In the trusted sites
list I would add these (maybe starting with the last one):
moneycentral.msn.com
fdl.microsoft.com
passport.com
passport.net
login.live.com
g.msn.com
money://
John Pollard
IE6 does have that button and I did try click it the first time,
but it didn't have any effect.
> <snip>
>
>>
>> I'm not sure how much (if any) protection I lost, so I don't
>> know whether to revert or not. If there are other changes I
>> can
>> make to get Money back in operation, I think I'll wait to see
>> how those changes turn out before reverting.
>
> You might want to try IE7. That may reset some defaults for
> you. I
> am not sure.
I'd prefer to avoid IE7 if I can. I was using Money off and on
for several months without seeing this problem, so I keep
thinking that some relatively recent event must be involved.
> If still no go, or maybe even do this first, in IE, I would go
> to
> Tools->InternetOptions->Security->TrustedSites->Sites list and
> uncheck "Require server verification... ". In the trusted
> sites
> list I would add these (maybe starting with the last one):
>
> moneycentral.msn.com
> fdl.microsoft.com
> passport.com
> passport.net
> login.live.com
> g.msn.com
> money://
I tried these, but no luck.
I believe that I recently accepted Symantec's offer to upgrade
Norton Internet Security; are there any known issues with NIS?
The original responder mentioned "add-ons"; are there any
add-ons known to cause problems such as mine?
Cal Learner-- MVP
>
>I'd prefer to avoid IE7 if I can. I was using Money off and on
>for several months without seeing this problem, so I keep
>thinking that some relatively recent event must be involved.
I understand. If you decided to try it and then go back in XP,
Add/Remove programs can revert back to IE6 by uninstalling IE7.
>
>> If still no go, or maybe even do this first, in IE, I would go
>> to
>> Tools->InternetOptions->Security->TrustedSites->Sites list and
>> uncheck "Require server verification... ". In the trusted
>> sites
>> list I would add these (maybe starting with the last one):
>>
>> moneycentral.msn.com
>> fdl.microsoft.com
>> passport.com
>> passport.net
>> login.live.com
>> g.msn.com
>> money://
>
>I tried these, but no luck.
Sorry to hear that.
>
>I believe that I recently accepted Symantec's offer to upgrade
>Norton Internet Security; are there any known issues with NIS?
There have been in the past, but usually in regard to installs. In
those cases, turning off Norton has been reported to be
insufficient. Uninstall Norton, install Money, and reinstall Norton
has worked for those situations. I can't say that would apply to
this situation. Plus, wouldn't NIS be across the board and not
per-user? I don't know. I know that with ZoneAlarm, some people have
identified a problem with a blocked site by putting ZoneAlarm into a
mode where it asks before blocking things rather than quietly
blocking.
While behind a NAT router, I would try booting into safe mode with
networking, and see if things work then. I expect that to cause NIS
to not start in that mode. Alternatively you could do a selective
boot to not start NIS or some other thing during, I think.
>
>The original responder mentioned "add-ons"; are there any
>add-ons known to cause problems such as mine?
I would not know. I would not think that an add-on should affect
Microsoft Money. For regular browsing,
Start->Programs->Accessories->SystemTools->InternetExplorer(NoAddons)
could start an instance of Money without add-ons running. This leads
me to suspect that add-ons are associated with the instance than
with all instances.
duhmel
Probably the only realistic way to fix this would be to go to IE7. I don't
understand the reluctance. It has been around for a long time (IE8 is being
phased in), has better security features and no real downside. Don't know
if that will fix this problem but it probably will give you a better chance.
Otherwise it's swinging blindly in the dark.
"Cal Learner-- MVP" <via_ne...@please.tnx> wrote in message
news:bkc2e4hdn4eblg874...@4ax.com...