Word Office 2004 not opening old Word Office X documents
BRIAN BACCHUS
Running OS 10.3.5 with Microsoft Office 2004 on a G4 power mac.
Brian
Beth Rosengard
Are these invoices documents or templates? And how are you trying to open
them (double-click? file>open from within Word? from the Finder? from the
Project Gallery? from the My Templates folder?).
While it probably won't help this particular problem, you should update to
OS 10.3.6 anyway and be sure you have updated Office 2004 with the SP 1.
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Beth Rosengard
Mac MVP
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On 11/19/04 7:50 AM, in article BDC38088.4F6C%bmba...@earthlink.net,
Fredrik Wahlgren
"BRIAN BACCHUS" <bmba...@earthlink.net> wrote in message news:BDC38088.4F6C%bmba...@earthlink.net...
I am having a problem opening up invoices that were created when I had Office X’s version of Word, now that I have Office 2004’s version of Word. What happens is that it opens to a blank doc and is trying open up the doc. I evetually have to Force Quit Word each time. Then I sometimes get a message that the file is corrupted and it asks whether I would like to recover it. When I recover it, it looks nothing like what I did. Help!
Running OS 10.3.5 with Microsoft Office 2004 on a G4 power mac.
Brian
You may want to try to open the files on a PC and then save them under a different name. Having done that, you can now to open these newly created files./ Fredrik
BRIAN BACCHUS
Sorry to take so long to get back to you regarding this, but I was away for
minute.
These are documents made from a Office X Word template. I've tried to open
them by, double clicking on the file, file>open within Word, from the Finder
and the Project Gallery.
I usually get an error message that reads:
"Word encountered file corruption while opening ....doc. Part of this
document may be recoverable. Attempt recovery now?"
Then when I try to recover it, it of course looks like something like this:
PLACEHOLDER
USERPROPERTY Company
SOULFEAST MUSIC
= ""
DOCPROPERTY _Company
Company Name
USERPROPERTY Company
SOULFEAST MUSIC
SOULFEAST MUSIC
\* MERGEFORMAT
SOULFEAST MUSIC
200 Washington Park
Brooklyn,
PLACEHOLDER
USERPROPERTY WorkState
= ""
DOCPROPERTY _WorkState
USERPROPERTY WorkState
\* MERGEFORMAT
PLACEHOLDER
USERPROPERTY WorkZip
11205-4007
= ""
DOCPROPERTY _WorkZip
Postal
USERPROPERTY WorkZip
11205-4007
11205-4007
\* MERGEFORMAT
11205-4007
PLACEHOLDER
USERPROPERTY WorkCountry
= ""
DOCPROPERTY _WorkCountry
Country
USERPROPERTY WorkCountry
\* MERGEFORMAT
etc.
It's as if it doesn't recognize the original template that was used and just
lists all the information from the invoice. Unfortunately, I deleted
Office X from my Applications and can't find original software disc. Do you
think that that is the problem? I have updated to 10.3.6 and also updated
the microsoft Office 2004 software.
Brian
BRIAN BACCHUS
I was away for a minute. Sorry to take so long to reply. Anyway, I don’t have a PC. Are you suggesting that I burn the file to disc and then visit someone with a PC, rename the files and I will be able to open them. It seems like Word 2004 is recognizing the template I used to create these invoices in Word X. Why would renaming them work? And would I have to do that for all the invoices that were created by WordX?
Brian
John McGhie
What both of them are saying to you is that the file *is* corrupted and you
have a real problem on your hands.
When you tell Word to attempt a recovery on a file, it opens it in a
text-only mode. You see part of the internal structure of the file and no
formatting. Once a file has been saved like that, the formatting is gone
forever.
If you look in File>Open, you may see "Enable" set to "recover Text from Any
File". If it is, you need to explicitly change it back to "All Documents"
and open a document to reset it. If you don't every document you have will
open this way. It's a bug.
Because your files are corrupt, the only thing that will save them is to
rebuild them, if you CAN get them open. Taking them to a PC won't help.
Word 2004 is a later model than Word 2003 and is more capable of opening a
damaged document than PC Word is.
If you can get the file open:
1) Carefully copy everything EXCEPT the last paragraph mark.
2) Close the document
3) Create a new blank document
4) Paste.
Notes:
Turn your Show/Hide button on so you can see what you are doing. If you
copy the last paragraph mark, you will paste your problem back in.
Saving the document as a "Web Page" will accomplish the same thing. You
then reopen the web page version and re-save as a document. However, if the
document is badly corrupted, the save will fail.
With things like invoices, the corrupted file sometimes refers to a template
that calls in active logic. If that's the case with your files, it can be
the template that is corrupted. Get back to us if that is the case, you
need to do some extra steps.
Hope this helps
On 27/11/04 6:27 AM, in article BDCCEDEB.55FA%bmba...@earthlink.net,
"BRIAN BACCHUS" <bmba...@earthlink.net> wrote:
> Fredrik,
> I was away for a minute. Sorry to take so long to reply. Anyway, I donšt
> have a PC. Are you suggesting that I burn the file to disc and then visit
> someone with a PC, rename the files and I will be able to open them. It seems
> like Word 2004 is recognizing the template I used to create these invoices in
> Word X. Why would renaming them work? And would I have to do that for all
> the invoices that were created by WordX?
> Brian
>
>>
>>>
>>> "BRIAN BACCHUS" <bmba...@earthlink.net> wrote in message
>>> news:BDC38088.4F6C%bmba...@earthlink.net...
>>>
>>> I am having a problem opening up invoices that were created when I had
>>> Office Xšs version of Word, now that I have Office 2004šs version of Word.
>>> What happens is that it opens to a blank doc and is trying open up the doc.
>>> I evetually have to Force Quit Word each time. Then I sometimes get a
>>> message that the file is corrupted and it asks whether I would like to
>>> recover it. When I recover it, it looks nothing like what I did. Help!
>>> Running OS 10.3.5 with Microsoft Office 2004 on a G4 power mac.
>>> Brian
>>>
>>> You may want to try to open the files on a PC and then save them under a
>>> different name. Having done that, you can now to open these newly created
>>> files.
>>>
>>>
>>>
>>> / Fredrik
>>>
>>>
>>
>
>
>
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John McGhie <jo...@mcghie.name>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410