On 25/01/08 9:42 AM, in article ee89...@webcrossing.caR9absDaxw,
"Microsoft_Gone" <Microsoft_Gone> wrote:
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:jo...@mcghie.name
On 1/24/08 8:31 PM, in article C3BF953D.EC30%jo...@mcghie.name, "John McGhie"
<jo...@mcghie.name> wrote:
> Yup! Sorry: no TWAIN drivers for Mac Office 2008. At least, not yet...
>
>
> On 25/01/08 9:42 AM, in article ee89...@webcrossing.caR9absDaxw,
> "Microsoft_Gone" <Microsoft_Gone> wrote:
>
>> No support for twain? I had to go back to Office 2004 as now I can't scan
>> anything. Now that is microsoft progress for you! Losing the ability to scan
>> documents for me outways any reason to upgrade to this.
>>
>> Kind of reminds me of the upgrade from XP to Vista, yuck
--
Michelle
Using Office 2004 (latest updates) on a 1.33 Ghz G4 Powerbook running OS
10.4.11
I hope the [mis]statement in the other post didn't mislead you. Just because
Word 2008 won't launch your scanner software & directly acquire the
resultant scan doesn't begin to suggest you can't still take advantage of
scanned material... It's just a bit less convenient:-)
HTH |:>)
Bob Jones
[MVP] Office:Mac
On 1/25/08 12:14 AM, in article C3BECC64.CAAA%teache...@yahoo.com,
Yeah. Microsoft's user research discovered that most users did not USE (or
even know about...) the TWAIN functionality in the previous version.
Since all scanners come with suitable software for scanning documents,
Microsoft decided no harm would be done by dropping the TWAIN drivers.
Office 2008 was very much a case of doing as much as they could in the time
available. They did not get to do many of the things they would have liked
to do. Given the fact that research revealed that almost no-one used this
feature, it was one that hit the cutting room floor.
Sorry about that!
On 30/01/08 12:12 PM, in article ee89...@webcrossing.caR9absDaxw,
"Stephen" <Stephen> wrote:
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
It wasn't "left out", it was dropped:-) so I doubt there are any plans to
add it back. You might do some searching (on Google or VersionTracker.com)
to see if there are any Office-compatible Twain Acquire utilities available.
FWIW, scanning directly into a text application rarely renders a quality
result and/or bloats the document with excess pixels, poor color fidelity &
other drawbacks which can't be properly adjusted due to the lack of tools.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 1/29/08 9:42 PM, in article ee89...@webcrossing.caR9absDaxw, "Stephen"
The feature was dropped because barely anyone ever used it.
Teach him how to use his scanner using the software its manufacturer
provided, and he will be happy.
Cheers
On 7/02/08 1:39 AM, in article ee89...@webcrossing.caR9absDaxw,
"greent...@officeformac.com" <greent...@officeformac.com> wrote:
> I have a customer who is 88, try explaining this to him!
--
If people don't speak up then MS will assume people didn't care for it.
AS a work around using the scanning software that came with your Scanner
to make the can then insert the file or copy and paste.
<rant on>
Adobe still has this feature in all of their latest version of their
products. Don't see why that was so difficult to leave in.
Just shows Microsoft's Commitment to Mac computers. Another way to annoy
us so that we will get fed up and switch to computers from the Dark side.
But that actually backfires, all it does really is make our resolve that
much tougher. years nd years ago when I first started dealing with
computers I could have easily bought Windows PC's but with each stick
and poke by companies like MS at apple, my resolve got tougher.
Now you couldn't give me a PC to use even if you gave me 5 million
dollars to switch. I'd refuse.
I know that the MVP s in order to keep their status as such have to
defend MS. But It get tiresome to be thrown a dried up old ham bone all
the time.
This nonsense about the numbers are their to make it worth their while
is nonsense, When you company makes billions and billions, and billions
of dollars its not going to kill your bottom line to put the same exact
feature set in software for all Platforms. A Dollar made is another
dollar Made.
How many Yachts, Houses, Cars, Trips around the world does any one Board
of Director need. One reason that people don't buy the software is
because the feature are not in there and they make silly assumptions
about people that use Mac's They assume mac are just strictly used to
draw and paint stuff or do Graphics ,video or audio editing.People that
use Mac's run business es also. And more Fortune 500 companies would go
for Macs if there was business software available for the platform.
<rant off>
wrote:
> OMG! I cannot believe you dropped this feature! I have to go back to Word 2004. What a mistake!
--
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In here, you are talking to other users, not "Microsoft".
However, I think their decision to drop that feature is correct. They had
to try to make a driver for every different scanner on the market, and their
generic driver did not offer all the features of some scanners.
This way, you can use the software provided by your particular scanner
manufacturer: so you get to work with all the colours and corrections and
capabilities and features of your scanner.
When you get your file to your Mac, just drag it into your Word document.
It's that simple! You get a better job, and it's easier than the old way.
How bad is that?
Cheers
On 17/02/08 6:44 AM, in article ee893...@webcrossing.caR9absDaxw, "" <>
wrote:
> OMG! I cannot believe you dropped this feature! I have to go back to Word
> 2004. What a mistake!
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
Why do they need to make a driver?
Acrobat uses the installed driver installed in the system.
Its like how printing is done. Its just a a interface to system calls?
No wonder MS dropped it if they are using deferent drivers than what is
installed into the system.
John McGhie wrote:
> Well, "I" didn't drop the feature. Microsoft did that.
>
> In here, you are talking to other users, not "Microsoft".
>
> However, I think their decision to drop that feature is correct. They had
> to try to make a driver for every different scanner on the market, and their
> generic driver did not offer all the features of some scanners.
>
> This way, you can use the software provided by your particular scanner
> manufacturer: so you get to work with all the colours and corrections and
> capabilities and features of your scanner.
>
> When you get your file to your Mac, just drag it into your Word document.
> It's that simple! You get a better job, and it's easier than the old way.
>
> How bad is that?
>
> Cheers
>
>
> On 17/02/08 6:44 AM, in article ee893...@webcrossing.caR9absDaxw, "" <>
> wrote:
>
>> OMG! I cannot believe you dropped this feature! I have to go back to Word
>> 2004. What a mistake!
>
--
It's the reverse of Printing. You need a TWAIN driver to drive an image
device.
Just as the printer driver needs to tell the printing subsystem about all of
the capabilities of the printer, the TWAIN driver has to inform the scanning
subsystem about all the capabilities of each scanner.
Which means it has to "know" them.
If the scanner manufacturer has provided a TWAIN driver, and the user has
installed it, and Word can ask for it, and the System can find it, it all
works perfectly.
If not, the user gets no pictures and Microsoft gets the blame.
Much better to leave the Scanning feature out and wait for the user and
their scanner to drop a file on the disk where we can see it.
Then we know where it is and what it is, which makes it a lot more reliable
to import it into the document :-)
Cheers
On 18/02/08 2:02 AM, in article eIJo4KYc...@TK2MSFTNGP06.phx.gbl,
"Phillip Jones" <pjo...@kimbanet.com> wrote:
--
--
Inserting the image is simply a matter of dragging it into the document, in
Word 2008.
The "Fuzzy" is a bug they are working on...
Cheers
On 19/02/08 5:32 AM, in article udTHykmc...@TK2MSFTNGP03.phx.gbl,
"Phillip Jones" <pjo...@kimbanet.com> wrote:
--
No other software provided.
The reason I bought this software was it's supposed completeness. Yes I will blame you if it goes wrong, but I assume it does not, because that was the whole point of coming to you in the first place: a well organised, experienced company that makes life easy for me, takes work out of my hands, to let me focus on the really important things.
Well, it's really important that you don't upgrade above Word 2004 then :-)
Because that one won't work in Word 2008.
It's an excellent device, but it relies on the TWAIN interface to work.
Word 2008 does not have a TWAIN interface.
In Word 2008, you will need to scan to your hard disk, then insert the image
from there.
Cheers
On 2/03/08 9:19 PM, in article ee893...@webcrossing.caR9absDaxw, "George
de Gooijer " <> wrote:
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:jo...@mcghie.name
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
But more likely HP has by now issued a driver upgrade.
Cheers,
Clive Huggan
Canberra, Australia
(My time zone is 5-11 hours different from the Americas and Europe, so my
follow-on responses to those regions can be delayed)
====================================================
On 5/5/08 3:39 PM, in article ee893...@webcrossing.caR9absDaxw,
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 5/5/08 1:39 AM, in article ee893...@webcrossing.caR9absDaxw,
Hi,
I'm going to directly contradict Clive and CyberTaz. I hope they don't
get upset with me.
The problem is not your printer/scanner or driver. The problem is that
TWAIN support was discontinued in Office 2008.
The TWAIN acronym is rather interesting. It stands for Technology
Without An Interesting Name. Really! It is an open standard so that
scanners can communicate with software on your computer.
Tell Microsoft you want TWAIN support restored. Use Word's Help menu to
send feedback to Microsoft explaining exactly what you told us here and
that you want TWAIN put back into Word.
Thanks.
--
Jim Gordon
Mac MVP
MVPs are independent experts who are not affiliated with Microsoft.
http://mvp.support.microsoft.com/
Visit my blog
http://blog.360.yahoo.com/blog-i7JMeio7cqvhotIUwCzaJWq9
> dee...@officeformac.com wrote:
>> What about me? I bought an HP all-in-one printer, copier, scanner last
>> summer. At the time I had Mac OS 10.4. The scanner function of the HP worked
>> perfectly. Then I upgraded to Mac OS 10.5. The scanner would not work. HP
>> advised to use the insert picture from scanner feature in Word as a
>> work-around. That worked. Then I upgraded to Office for Mac 2008. So
>> suggesting I use the software that came with my scanner is not the answer.
>> This has been such a mess. I love my Mac but it's like being the left-handed
>> person in a right-handed world. Any suggestions? Please!!!!
>
> Hi,
>
> I'm going to directly contradict Clive and CyberTaz. I hope they don't
> get upset with me.
>
> The problem is not your printer/scanner or driver. The problem is that
> TWAIN support was discontinued in Office 2008.
>
> The TWAIN acronym is rather interesting. It stands for Technology
> Without An Interesting Name. Really! It is an open standard so that
> scanners can communicate with software on your computer.
>
> Tell Microsoft you want TWAIN support restored. Use Word's Help menu to
> send feedback to Microsoft explaining exactly what you told us here and
> that you want TWAIN put back into Word.
>
> Thanks.
Me get upset, Gentleman Jim? Never!
I got caught again through not being aware of Word 2008. Apologies. ;-)
Clive
=====
You are correct: This used to work and you want it back! :-)
Clive is correct: rolling back is a good answer.
Bob is correct: this is not Microsoft's job.
And Jim is quite correct: TWAIN support was indeed discontinued in Office
2008.
Microsoft's research proved that a very small percentage of their users used
the feature, and it required a lot of development time to create and
maintain the code to do it. There had to be some cuts to Office 2008 to
meet the on-sale date, and this was one of them.
HP sold you a device to work on OS 10.4. I have one too. Mine never
promised to work with anything higher than OS 9...
Apple uses a silly naming convention for its operating systems: the idea is
that OS "10.5" represents a small change from OS "10.4". That's not true.
This is OS X (as in ecks...) and Version 5 is a large change from version 4.
So: You have changed to a "different operating system". You have not done
a "small upgrade", you have "replaced your operating system with a different
one." As far as the applications are concerned, they have never seen this
one before. Bits of it are similar. Bits of it are nothing like what they
had before.
The only one who can settle this is YOU. You must decide whether the new
abilities you purchased with OS X.5 are sufficiently valuable TO YOU to
justify the cost, in terms of money spent and the need to replace some of
your software.
Currently, I have decided that a scheduled backup that is not as good as the
one I am already using does not justify the cost of upgrading some of my
hardware and most of my software. So I am using OS X version 4. Apple's
problem now is to persuade me to buy a new OS. To do that, they will
probably have to persuade me to buy a new printer, new software, and a new
computer.
Microsoft will be watching with interest to see how they do that. Because
Microsoft would very much like some ideas on how to persuade me to purchase
Vista. Which would mean a new PC, new software, and a new printer... :-)
Both of them need to offer something sufficiently valuable TO ME to justify
a few grand's worth of total expenditure. When I balance that up against
the benefits I will achieve by spending the money on a holiday for the
significant other, somehow the computer companies are currently not
achieving the required performance level. Either of them :-)
You, of course, must do your own calculation of relative benefits. But I
strongly suggest to you that your life will improve if you consider spending
the money on the significant other instead :-)
Cheers
On 5/05/08 3:39 PM, in article ee893...@webcrossing.caR9absDaxw,
"dee...@officeformac.com" <dee...@officeformac.com> wrote:
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:jo...@mcghie.name
On 5/5/08 10:48 PM, in article OvjWtOyr...@TK2MSFTNGP03.phx.gbl, "Jim
Gordon MVP" <gold...@warmerthanwarmmail.com> wrote:
> dee...@officeformac.com wrote:
>> What about me? I bought an HP all-in-one printer, copier, scanner last
>> summer. At the time I had Mac OS 10.4. The scanner function of the HP worked
>> perfectly. Then I upgraded to Mac OS 10.5. The scanner would not work. HP
>> advised to use the insert picture from scanner feature in Word as a
>> work-around. That worked. Then I upgraded to Office for Mac 2008. So
>> suggesting I use the software that came with my scanner is not the answer.
>> This has been such a mess. I love my Mac but it's like being the left-handed
>> person in a right-handed world. Any suggestions? Please!!!!
>
> Hi,
>
> I'm going to directly contradict Clive and CyberTaz. I hope they don't
> get upset with me.
>
> The problem is not your printer/scanner or driver. The problem is that
> TWAIN support was discontinued in Office 2008.
>
> The TWAIN acronym is rather interesting. It stands for Technology
> Without An Interesting Name. Really! It is an open standard so that
> scanners can communicate with software on your computer.
>
> Tell Microsoft you want TWAIN support restored. Use Word's Help menu to
> send feedback to Microsoft explaining exactly what you told us here and
> that you want TWAIN put back into Word.
>
> Thanks.
Hello Jim -
I have no problem with contradiction, but you missed a key point in the op:
> Then I upgraded to Mac OS 10.5. The scanner would not work.
My two-fold counterpoint was that a) no user should have to rely on anything
other than the software that was supposed to work in the first place, and b)
it's far more likely that the user will get the issue resolved by HP sooner
than they will have Twain support restored by MS. The last time I checked MS
wasn't in the business of supplying fixes & workarounds for the purpose of
resolving the shortcomings of hardware vendors:-) Further, if the scanner
would not work in OS X 10.5 there's no guarantee that Twain would have
driven it either - even if MS had retained support for it.
I'm admittedly not an authority on Twain, not have I used but 1 scanner with
Word by way of that method, but when I did, the Insert> Picture> From
Scanner or Camera command of Word 2004 simply launched the Epson software as
though I had done so myself. The only difference was that the image was
acquired directly into the doc rather than as a separate file. That suggests
to me that even if Word 2008 still had the same feature, the device may not
be functional or may offer far less adjustment & feature control based on a
generic Twain-compliant driver.
The "best" answer, though, is [*if* compatible with that model] the OP
should invest in a copy of VueScan & kiss HP goodbye:-)
As CyberTaz said, "no user should have to rely on anything other than the
software that was supposed to work in the first place". A range of
suggestions has been offered -- but winding back to Tiger is looking better
and better, if you are right about Laserjet 3052/VueScan/Mac
incompatibility.
Or if all that you say is accurate, I would think kissing HP goodbye is
indeed a very attractive option...
But we can only suggest from our own experience. You are the guy with the
captain's hat on and the hand on the tiller...
Cheers,
Clive Huggan
Canberra, Australia
(My time zone is 5-11 hours different from the Americas and Europe, so my
follow-on responses to those regions can be delayed)
====================================================
On 7/5/08 2:53 PM, in article ee893...@webcrossing.caR9absDaxw,
I appreciate your frustration, but I truly see no justification for aiming
angry comments at me. At worst the reference to VueScan was nothing more
than an option worth exploring. Apparently you've done so & found that your
specific unit isn't among those which are supported - and that's
unfortunate. But at no time did I even hint that you should (or could) dump
your unit in favor of a different one.
My suggestion to *you* in agreement with Clive's reply was that you pursue
the matter with HP in order to obtain the working proprietary drivers to
which you are duly entitled.
Just for general consideration, though, compatibility of "legacy" hardware &
software *always* needs to be considered when upgrading to a new version of
an application or operating system. Perhaps it can be argued that Apple's
nomenclature doesn't make it clear enough, but Leopard (10.5.x) *is* a new
version of OS X, not merely an "update" to Tiger (10.4.x).
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 5/7/08 12:53 AM, in article ee893...@webcrossing.caR9absDaxw,
Manufacturers will always try to make us buy their latest offering to relace
the previous one that still works perfectly well. But we do not have to be
"victims" of their carefully-planned obsolescence.
My HP All - In - One is still working just fine with OS 10.4. There's
nothing in 10.5 that would make ME go out and buy a new printer.
Roll back, and wait. Either Apple will come up with another OS that will
offer some really compelling advantages, or HP will come up with a printer
that offers something really good, or HP will come up with a 10.5 driver.
Remember when you first got into Macs, people used to say that a Mac would
keep running for 20 years? Guess what: they still will :-)
Cheers
On 7/05/08 2:53 PM, in article ee893...@webcrossing.caR9absDaxw,
"dee...@officeformac.com" <dee...@officeformac.com> wrote:
--
Don't wait for your answer, click here: http://www.word.mvps.org/
Please reply in the group. Please do NOT email me unless I ask you to.
John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:jo...@mcghie.name
I'm in compete agreement with your sentiments, but take into consideration
that anyone who's bought a Mac since roughly November most likely had
Leopard from the git-go and may not have Tiger to roll back to.
IMHO, I really don't think a user should have to invest in an older version
of the OS just to make their peripherals work:-) My sympathies lie with
those who are caught up in the conundrum, and as the poster laments, users
shouldn't have to be omniscient or have to do an outrageous amount of
research to confirm whether a printer will work or not... In fact, most
advertise OS X version x.x.x *or later* so until you "buy & try" you have no
way of knowing.
Regards |:>)
Bob Jones
[MVP] Office:Mac
On 5/7/08 9:08 AM, in article C447E706.148B3%jo...@mcghie.name, "John McGhie"
In the past every time Hp came out with a new print driver That fixed
the problem of pdfs looking like jumbled diagonal lines (look like an
old time TV with Horizontal sync problems) Hp would come out with a new
driver. The adobe would come out within six weeks of its being put on
HP's website; adobe would come out with some type of supposed fix for a
problem and the problem would reappear.
I was constantly blessed with that on my old HP 650C and then my Hp
995cse. I sometime wondered in the back of my head whether Adobe
couldn't stand HP and just made changes to aggravate HP printer owners.
;-) Fortunately that problem hasn't existed in a couple of years or so
on my 995cse printer.
So anything is possible between Adobe and HP.
I prefer HP printers (Ink jets) because the paper lay flat in input tray
- I don't have the room for one with input trays like fax machines. And
Each time you get new cartridges you get a new print head. In Epson and
other if the print head goes bad you dump the printer and buy a new one.
So for me HP's are the ideal machines.
--
Hi again,
Deechip made two changes after purchasing the all-in-one. Change #1 was
to upgrade from MacOS 10.4 Tiger to MacOS 10.5 Leopard.
The second change was to change from Office 2004 to Office 2008.
I disagree that it is reasonable to expect hardware drivers to have
indefinite support. The hardware and its driver worked in 10.4 Tiger
with office 2004 as advertised.
The change in MacOS from 10.4 was enormous, not trivial. Most hardware
drivers had to be re-written, and that process could not start until
after 10.5 had been released.
In order to work in 10.5 Leopard Deechip needs an updated driver, which
in theory can be downloaded from the HP web site. I tried to check
whether there's an all-in-one Leopard driver, but the HP site is so slow
tonight I couldn't get the welcome page to load. My presumptions that by
now HP all-in-one drivers are available for Leopard.
The second change is more significant. Because Visual Basic For
Applications was removed from the Macintosh Office product, Mac users
who relied on VBA indirectly have discovered there are unanticipated
consequences to having VBA gone AWOL.
One of the consequences is TWAIN support went away. So even if Deechip
were to put the current HP device driver into Leopard and the driver
works flawlessly, since the version of Office was changed to 2008 there
is no way to activate the driver from Microsoft Word any more.
There was a quip earlier in this thread that Office 2004 is looking
pretty good about now. There's more than just a kernel of truth in that
statement. With an HP Leopard driver and Office 2004 then scanning
directly into Word (excel, and PowerPoint) will work.
-Jim
-------------------------snip-------------------------
> The second change is more significant. Because Visual Basic For
> Applications was removed from the Macintosh Office product, Mac users
> who relied on VBA indirectly have discovered there are unanticipated
> consequences to having VBA gone AWOL.
>
> One of the consequences is TWAIN support went away. So even if Deechip
> were to put the current HP device driver into Leopard and the driver
> works flawlessly, since the version of Office was changed to 2008 there
> is no way to activate the driver from Microsoft Word any more.
>
> There was a quip earlier in this thread that Office 2004 is looking
> pretty good about now. There's more than just a kernel of truth in that
> statement. With an HP Leopard driver and Office 2004 then scanning
> directly into Word (excel, and PowerPoint) will work.
>
> -Jim
>
Please explain why Twain support died when VBA was yanked!
I thought twain support was supposed to be at System Level
TWAIN is akin to Print Drivers except its the driver system for Scanners.
I was only when OSX.4 did twain support become fully operational.
IN OSX.x Twain was only for Scanners if you used SANE/Twain Converts
from the open Source S.A.N.E. project.
This makes it sound like that Scanner manufacturers are wasting their
time making scanners for The Mac Platform.