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E-mail composing / Blackberry problem

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Brad Carr

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Sep 19, 2003, 3:01:59 PM9/19/03
to
Our staff uses Blackberries and Entourage. Blackberries compose
emails like this:
TO: j...@aol.com
TO: ci...@aol.com
TO: d...@aol.com

Normally, emails are formatting like this:
TO: j...@aol.com, ci...@aol.com, d...@aol.com

Entourage is not picking up this formating and when you look at an
email in Entourage sent from a Blackberry with multiple receipients,
you only see the first "TO:" The same thing happens when there are
multiple people CC'ed.

This is causing huge communication errors with our staff. Is there a
patch for Entourage that fixes this problem? Any one know?

Please help.

Dave Cortright

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Sep 19, 2003, 3:13:21 PM9/19/03
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On 9/19/03 12:01 PM, in article
9b6414f9.03091...@posting.google.com, "Brad Carr"
<brad...@fearfactor.com> wrote:

This is Blackberry's problem to solve. As you can see in section 3.6 of the
mail format spec, the must be at most 1 To: header in a properly formatted
mail message:

http://www.faqs.org/rfcs/rfc2822.html

Field Min number Max number Notes

to 0 1

Brad Carr

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Sep 23, 2003, 7:24:54 PM9/23/03
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Thank you for the response. I appreciate the information you shared.

-Brad

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