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spotlight option doesn't appear in preferences?

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mrspe...@yahoo.com

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Jul 27, 2007, 4:46:46 PM7/27/07
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I have OSX 10.4.10, and Entourage 11.3.6. Spotlight worked fine, but
I had to rebuild my OS. Now spotlight doesn't show up in preferences-
general and even rebuilding the Spotlight DB doesn't help. Ideas?

Jolly Roger

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Jul 27, 2007, 5:20:53 PM7/27/07
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Which leads one to wonder: How exactly did you "rebuild your OS"?

--
Apply rot13 to my e-mail address before using it.

JR

mrspe...@yahoo.com

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Jul 27, 2007, 5:26:32 PM7/27/07
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I did not do a total reinstall, I did an archive and restore.

Diane Ross

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Jul 27, 2007, 6:29:07 PM7/27/07
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On 7/27/07 1:46 PM, in article
1185569206.2...@i13g2000prf.googlegroups.com,
"mrspe...@yahoo.com" <mrspe...@yahoo.com> wrote:

Check the version of Entourage you have installed. Look under Entourage in
the Menu bar. Select "About Entourage".

Sync Services were introduced in the update 11.3.2. Is it possible that
Entourage needs updating after the "Archive & Install"?

If you are updated, do this...

--------
Create a new User in System Preferences and open Entourage there. Do you see
sync services in preferences? If yes, then the problem is in your regular
User's folder. Most likely corrupt preferences. If the problem is still
evident in the new User, then you need to use "Remove Office" and reinstall
from the CD and update to 11.3.5.
--------

For help with Sync Services see:

<http://www.entourage.mvps.org/syncservices/index.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Michel Bintener

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Jul 27, 2007, 8:02:53 PM7/27/07
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On 28/07/2007 0:29, in article
C2CFBFC3.9B49%di...@invalid.entourage.mvps.org, "Diane Ross"
<di...@invalid.entourage.mvps.org> wrote:

> Sync Services were introduced in the update 11.3.2. Is it possible that
> Entourage needs updating after the "Archive & Install"?

It's just a small typo, but they were introduced in 11.2.3. The "Archive &
Install" option normally leaves the applications folder intact, so I'm not
sure if an update is required. Anyway, I'd suggest reapplying the latest
combo update for Microsoft Office 2004, which is 11.3.5; this should
reinstall any missing files that might be necessary to enable Spotlight
searches.

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***

mrspe...@yahoo.com

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Jul 27, 2007, 11:26:27 PM7/27/07
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Creating a new user didn't work, nor did deleting prefs or plst. I
had to reinstall office, which did in fact work.

As usual, since I use Plaxo, the Sync is going to go awry and I'll
waste hours restoring my calendars to get rid of duplicates. Sigh.
It doesn't matter if I replace sync with Entourage, or Entourage with
Sync, it just never works. But that's another thread.


Diane Ross

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Jul 28, 2007, 1:04:39 AM7/28/07
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On 7/27/07 8:26 PM, in article
1185593187....@z28g2000prd.googlegroups.com, "mrspe...@yahoo.com"
<mrspe...@yahoo.com> wrote:

Glad you and working again and thanks for reporting back on your fix.

See this entry for help with duplicates after syncing.

Troubleshoot Sync Services
<http://www.entourage.mvps.org/troubleshoot/syncservices.html#duplicates>

mrspe...@yahoo.com

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Jul 30, 2007, 2:57:58 PM7/30/07
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Hah. It was the middle name. I should have noticed that was the
common thread.

At least this time, I didn't have ALL my sync data duplicate, or get
lost, which has happened before.

Cheers, and thanks...

Dan

Barry Wainwright [MVP]

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Jul 31, 2007, 3:11:51 AM7/31/07
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On 27/07/2007 21:46, in article
1185569206.2...@i13g2000prf.googlegroups.com,
"mrspe...@yahoo.com" <mrspe...@yahoo.com> wrote:

I see you have it working now, but for future reference, the indexing is
triggered by the presence of this file:

/Library/Spotlight/Microsoft Entourage.mdimporter/

(note: that's the Library folder at the root level of your startup disk)

This file was installed by the update which brought spotlight indexing to
Entourage (I forget which one that was). In a system rebuild, or if you copy
the installation over to a new system, this file is not transferred, so no
indexing is available. In that case, the 'spotlight' section of the prefs
does not show up.

In future, just locate and save a copy of this file before wiping the system
clean.

--
BarryW
Microsoft MVP (see http://www.microsoft.com/mvp for details)
Visit the Entourage User's Weblog for hints tips & troubleshooting for
Microsoft entourage: http://www.barryw.net/weblog

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