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OWA forwarded email appears blank using Entourage 11.2.3
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James  
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 More options May 8 2006, 2:42 pm
Newsgroups: microsoft.public.mac.office.entourage
From: "James" <james.sabe...@artcenter.edu>
Date: 8 May 2006 11:42:47 -0700
Local: Mon, May 8 2006 2:42 pm
Subject: OWA forwarded email appears blank using Entourage 11.2.3
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Hello.

I believe I have a new issue.

My environment.

Exchange 2003 sp2
Entourage 11.2.3
Outlook 2003 sp2

Also, we just applied this Exchange fix
http://support.microsoft.com/?kbid=911829 on our Exchange servers over
the weekend.

Here is the list of events that produces the issue.

1. Outlook 2003 user sends a new email with link to a website.
2. OWA user opens email and forwards email to Entourage user.
3. Entourage user opens email but message body is blank.  Check source
of email and links appear in source.

I verified the issue by testing with a new email message also.

Has anybody else run into this issue?  Is there a known fix?

Thanks,
James


 
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AnAmericanInDublin  
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 More options May 10 2006, 9:23 am
Newsgroups: microsoft.public.mac.office.entourage
From: AnAmericanInDublin <AnAmericanInDub...@discussions.microsoft.com>
Date: Wed, 10 May 2006 06:23:03 -0700
Local: Wed, May 10 2006 9:23 am
Subject: RE: OWA forwarded email appears blank using Entourage 11.2.3
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James,

See the thread "Problem viewing HTML in Entourage".  OWA is creating
malformed HTML after a patch at the end of April.  We're hoping that MS will
create a patch for the patch.  There is a workaround in the thread, but it's
not attractive.

Tim


 
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James  
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 More options May 10 2006, 12:15 pm
Newsgroups: microsoft.public.mac.office.entourage
From: "James" <james.sabe...@artcenter.edu>
Date: 10 May 2006 09:15:53 -0700
Local: Wed, May 10 2006 12:15 pm
Subject: Re: OWA forwarded email appears blank using Entourage 11.2.3
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Thanks for the info.  I called support and uninstalled the patch.
Entourage users are 'seeing' the message bodies again.

=James


 
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Bill Bryson  
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 More options May 16 2006, 11:49 am
Newsgroups: microsoft.public.mac.office.entourage
From: Bill Bryson <bbry...@txstate.edu>
Date: Tue, 16 May 2006 10:49:59 -0500
Local: Tues, May 16 2006 11:49 am
Subject: Re: OWA forwarded email appears blank using Entourage 11.2.3
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I've tried the work-around and it does not work for me.  The Auto Text Clean
Up option is always grayed out.   What misstep am I taking?

Bill

On 5/10/06 8:23 AM, in article
7D011AAE-9735-40E3-93E2-A9FB430CB...@microsoft.com, "AnAmericanInDublin"


 
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