Grayed out menu option
Charles Victor Ganelin
I first started using Entourage two weeks ago, is now almost always grayed
out, for reasons I cannot fathom. Any suggestions?
Thanks,
Charles
Charles Victor Ganelin
window is the active window), then Tools-->Send and Receive-->Send and
Receive ALL [Command]-K is grayed out; the same holds if I'm composing a
message (such as this one). But if one of my folders in Entourage (and NOT
one within "Folders on My Computer") is highlighted, then the command-K is
available.
Charles
On 7/9/07 7:36 PM, in article
C2B814AB.7507%di...@invalid.entourage.mvps.org, "Diane Ross"
<di...@invalid.entourage.mvps.org> wrote:
> On 7/9/07 4:58 AM, in article C2B79B35.9740%gan...@muohio.edu, "Charles
> I think this is the first time this question has been asked. IŒm not sure
> what could be causing this. Try opening your Outbox and sending each
> individual message. It could be a bad message (usually the oldest) that is
> causing the problem.
Diane Ross
for different window like messages, Address Book, notes etc.
--
Diane
> From: Charles Victor Ganelin <gan...@muohio.edu>
> Newsgroups: microsoft.public.mac.office.entourage
> Date: Mon, 09 Jul 2007 21:47:02 -0400
> Subject: Re: Grayed out menu option
>
> What I've noticed is that if one of my messages is highlighted (the messages
> window is the active window), then Tools-->Send and Receive-->Send and
> Receive ALL [Command]-K is grayed out; the same holds if I'm composing a
> message (such as this one). But if one of my folders in Entourage (and NOT
> one within "Folders on My Computer") is highlighted, then the command-K is
> available.
>
> Charles
>
>
> On 7/9/07 7:36 PM, in article
> C2B814AB.7507%di...@invalid.entourage.mvps.org, "Diane Ross"
> <di...@invalid.entourage.mvps.org> wrote:
>
>> On 7/9/07 4:58 AM, in article C2B79B35.9740%gan...@muohio.edu, "Charles
>> Victor Ganelin" <gan...@muohio.edu> wrote:
>>
>>> The "Send and Receive All Command-K" menu item under Tool, which worked when
>>> I first started using Entourage two weeks ago, is now almost always grayed
>>> out, for reasons I cannot fathom. Any suggestions?
>>
>> I think this is the first time this question has been asked. I稽 not sure
Charles Victor Ganelin
"normal behavior?" I've switched from Eudora only because the university was
changing to one client across campus, and though Entourage does a number of
things well (I admit it has a number of strong points), it lacks the
intuitiveness of a program like Eudora.
That being said, I truly appreciate your quick replies!
On 7/9/07 9:59 PM, in article
C2B835F8.7531%di...@invalid.entourage.mvps.org, "Diane Ross"
Diane Ross
Victor Ganelin" <gan...@muohio.edu> wrote:
> Could you please pass on to the developers' site that this shouldn't be
> "normal behavior?" I've switched from Eudora only because the university was
> changing to one client across campus, and though Entourage does a number of
> things well (I admit it has a number of strong points), it lacks the
> intuitiveness of a program like Eudora.
This is normal Mac behavior. I canıt quite understand why you want to Send &
Receive when you are composing a letter. Maybe if you explained your logic
we could offer some suggestions. Iım not sure if this would work, you could
probably write a script that you could activate with a shortcut that would
run your schedule Send & Receive.
I know from experience that changing email applications is difficult. I
remember when I was beta testing Outlook Express I couldnıt wait for the
beta to be completed so I could go back to Claris Emailer, however, when I
did I found there where so many new improved features in OE that the
features I liked so much in Emailer were overshadowed.
>
> That being said, I truly appreciate your quick replies!
Youıre welcome.
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
Charles Victor Ganelin
issue of software. In Eudora, for example, if I'm composing an email--a
detailed one, for example, requiring time and thought or even fact-checking
on the side--I would take a break for composing to check email (quite a few
of my emails require this kind of thought). Granted, in Entourage I can
highlight the "Inbox" and check mail, but the point is I have to move from
the open email composition window. Again, in Eudora I could simply press
Command-M at any point, regardless of highlighted window, and it would run a
mail check.
As for script-writing, well, that's a practice beyond my present
capabilities (though I'm willing to learn)!
On 7/9/07 11:48 PM, in article
C2B84FAF.7547%di...@invalid.entourage.mvps.org, "Diane Ross"
Diane Ross
Victor Ganelin" <gan...@muohio.edu> wrote:
> I question whether this is "normal Mac behavior"; rather, it seems to be an
> issue of software. In Eudora, for example, if I'm composing an email--a
> detailed one, for example, requiring time and thought or even fact-checking
> on the side--I would take a break for composing to check email (quite a few
> of my emails require this kind of thought). Granted, in Entourage I can
> highlight the "Inbox" and check mail, but the point is I have to move from
> the open email composition window. Again, in Eudora I could simply press
> Command-M at any point, regardless of highlighted window, and it would run a
> mail check.
Seeing your problem in context does help. Do you not use Schedules to
download your mail?
>
> As for script-writing, well, that's a practice beyond my present
> capabilities (though I'm willing to learn)!
There are many scripters on this list and on the Entourage talk list that
offer their services free for scripts. First check on Scriptbuilders
<http://scriptbuilders.net/> to see if the script already exists. (I did but
did not see one)
How to subscribe to Entourage talk:
<http://www.entourage.mvps.org/support_options/subtalk.html>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
Charles Victor Ganelin
Thanks for the info on scriptbuilders and the url for Entourage talk. And thanks, too, for posting the link about spellcheckers and other languages. I completely agree.
Diane Ross
Victor Ganelin" <gan...@muohio.edu> wrote:
> Yes, I do use Schedules, and it checks frequently. But even that question to
> my mind misses the basic point: why should the ability to use a shortcut to
> check email depend on what a program lacks rather than on the way users prefer
> to work. With such an option a user is not required to use the command, but
> the ability is there is s/he wishes it.
I should have looked, but there is already a shortcut assigned to the Send &
Receive Schedule command-K. Try it!
Iım guessing that you might also enjoy getting audio feedback for specific
messages if you work this way. You run the schedule because you are waiting
on a message from work or a friend. You donıt want to have to leave your
message to check so you use a rule instead that will play a sound when
specific mail is received.
See this page for using custom sounds with Entourage. You can even create
your own sounds or use computer voices to announce your mail. For example,
you could have the AppleScript say ³Mail from Dad².
<http://www.entourage.mvps.org/rules/sounds.html>
>
> Thanks for the info on scriptbuilders and the url for Entourage talk. And
> thanks, too, for posting the link about spellcheckers and other languages. I
> completely agree.
>
Youıre welcome! I hope you sent feedback.
Charles Victor Ganelin
grayed out.
The sound scripts sound (no pun intended) like a good idea.
On 7/10/07 9:26 PM, in article
C2B97FCC.76ED%di...@invalid.entourage.mvps.org, "Diane Ross"
Diane Ross
Victor Ganelin" <gan...@muohio.edu> wrote:
> Just to clarify: I did know about the Command-K, that is part of what is
> grayed out.
Send All is grayed out, but I can do Send & Receive schedule.
Another option would be to use a third party app like Keyboard Maestro. You
can assign a shortcut to menu items and run them from KM. See this tutorial
on using KM with Entourage:
<http://www.entourage.mvps.org/get_started/shortcuts.html>
>
> The sound scripts sound (no pun intended) like a good idea.
I rely on them and donšt know what I would do without my special sounds. I
can work along and hear when I get special mail that requires my attention
without wasting time to check.
FWIW, I use special sounds for:
Family, friends, buddies, work, feedback, comments
If you get too many it can get confusing on what sounds do what. :-)