Security updates fail to install

[Ed Wood]

For several months now, I get a toolbar notice to install some updates to
Windows XP & IE.

I am running Windows XP Professional SP3, and IE 7.

The following security undates fail to install:
Cumulative Security update for Activex Killbits for Windows XP (KB950760)
Security Update ofr Windows XP (KB950762)
Cumulative Security Update for IE 7 for Windows XP (KB950759)
Security Update for Windows XP (KB951376)

If these updates are critical, how can I force them to install? If they are
not critical, how can I stop the update manager from constantly reminding me
that I need to install these updates? I don't want to turn off the automatic
updates, but I can't figure out how to remove this reminder. It is on the
taskbar, and on the shutdown window whenever I go to shut down my computer
from time to time.

Thanks for any help and suggestions anyone might have.

Ed Wood

[PA Bear [MS MVP]]

CrystalBall© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you perform a new Windows XP
installation or you repair a Windows XP installation
http://support.microsoft.com/kb/943144

NB: Also applies to Upgrade installs, and Recovery installs.

=======================================

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
attempting to install the update(s). If you disable the third-party
firewall, make certain that you enable the Windows Firewall!

=====================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

4. Windows Update Checklist:
http://www3.telus.net/dandemar/updtcl.htm

5. Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Archive of Windows Update newsgroup:
http://groups-beta.google.com/group/microsoft.public.windowsupdate

===========================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/