For years I have used a financial services website to monitor my investment portfolio (www.moneyextra.com )
For years with Windows XP/IE6 and later with XP/IE7 everything worked (and still works) perfectly.
I now have another machine running Vista Home Premium SP1 with IE7 which will not work reliably with this website. When I view my portfolio, some of the web pages are often incomplete - but sometimes they are complete.
I have tried using the MS User Agent String Utility to emulate IE6 but this does not work predictably either. Sometimes when I use this utility the website is incomplete - but when I subsequently open a new browser it is OK. If I close and reopen the browser the fault usually reappears. The behavior is unpredictable.
Clearly there is some incompatibility between my Vista/IE7 machine and this website. The machine works normally on other websites and the website works correctly with my XP/IE7 machine.
This is beginning to drive me crazy, please has anybody got any ideas on this?
Try the UserAgent utilities from http://www.enhanceie.com/useragent.aspx which can permanently over-ride ie7's UserAgent strings to emulate an earlier version of IE.
The problem, of course falls back to the web site to provide version independent (and browser independent) rendering.
I trust this will be the fix for you.
Regards.
"Malcolm H" <malco...@nospam.com> wrote in message
> For years I have used a financial services website to monitor my > investment portfolio (www.moneyextra.com )
> For years with Windows XP/IE6 and later with XP/IE7 everything worked (and > still works) perfectly.
> I now have another machine running Vista Home Premium SP1 with IE7 which > will not work reliably with this website. When I view my portfolio, some > of the web pages are often incomplete - but sometimes they are complete.
> I have tried using the MS User Agent String Utility to emulate IE6 but > this does not work predictably either. Sometimes when I use this utility > the website is incomplete - but when I subsequently open a new browser it > is OK. If I close and reopen the browser the fault usually reappears. The > behavior is unpredictable.
> Clearly there is some incompatibility between my Vista/IE7 machine and > this website. The machine works normally on other websites and the website > works correctly with my XP/IE7 machine.
> This is beginning to drive me crazy, please has anybody got any ideas on > this?
Thank you for that Rob, but regrettably I don't think that is the fix. If I set the UserAgent string to emulate IE6 then my website does not work correctly, however, if I then close the IE6 emulation and then open IE7 it works ok *sometimes*. It seems that it isn't IE7 which is the problem, it is the combination of Vista and IE7. XP with IE7 works fine.
Regards
Malcolm H
"rob^_^" <iecustomi...@hotmail.com> wrote in message
> Try the UserAgent utilities from http://www.enhanceie.com/useragent.aspx > which can permanently over-ride ie7's UserAgent strings to emulate an > earlier version of IE.
> The problem, of course falls back to the web site to provide version > independent (and browser independent) rendering.
>> For years with Windows XP/IE6 and later with XP/IE7 everything worked >> (and still works) perfectly.
>> I now have another machine running Vista Home Premium SP1 with IE7 which >> will not work reliably with this website. When I view my portfolio, some >> of the web pages are often incomplete - but sometimes they are complete.
>> I have tried using the MS User Agent String Utility to emulate IE6 but >> this does not work predictably either. Sometimes when I use this utility >> the website is incomplete - but when I subsequently open a new browser it >> is OK. If I close and reopen the browser the fault usually reappears. The >> behavior is unpredictable.
>> Clearly there is some incompatibility between my Vista/IE7 machine and >> this website. The machine works normally on other websites and the >> website works correctly with my XP/IE7 machine.
>> This is beginning to drive me crazy, please has anybody got any ideas on >> this?
Try Cookie settings on the Privacy tab of Internet Options. It is hard for me to test as I do not have an account with the site.
That you can only view part of the page sometimes, seems to suggest that you may be blocking cookies from third-party sites. Compare your Privacy settings on your Vista machine to those on your XP machine.
Regards.
"Malcolm H" <malco...@nospam.com> wrote in message
> Thank you for that Rob, but regrettably I don't think that is the fix. If > I set the UserAgent string to emulate IE6 then my website does not work > correctly, however, if I then close the IE6 emulation and then open IE7 it > works ok *sometimes*. It seems that it isn't IE7 which is the problem, it > is the combination of Vista and IE7. XP with IE7 works fine.
>> Try the UserAgent utilities from http://www.enhanceie.com/useragent.aspx >> which can permanently over-ride ie7's UserAgent strings to emulate an >> earlier version of IE.
>> The problem, of course falls back to the web site to provide version >> independent (and browser independent) rendering.
>>> For years with Windows XP/IE6 and later with XP/IE7 everything worked >>> (and still works) perfectly.
>>> I now have another machine running Vista Home Premium SP1 with IE7 which >>> will not work reliably with this website. When I view my portfolio, some >>> of the web pages are often incomplete - but sometimes they are complete.
>>> I have tried using the MS User Agent String Utility to emulate IE6 but >>> this does not work predictably either. Sometimes when I use this utility >>> the website is incomplete - but when I subsequently open a new browser >>> it is OK. If I close and reopen the browser the fault usually reappears. >>> The behavior is unpredictable.
>>> Clearly there is some incompatibility between my Vista/IE7 machine and >>> this website. The machine works normally on other websites and the >>> website works correctly with my XP/IE7 machine.
>>> This is beginning to drive me crazy, please has anybody got any ideas on >>> this?
Did this problem exist prior to the install of Vista SP1?
Did Windows Update offer Vista SP1 or did you download/install it manually? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/
Malcolm H wrote: > For years I have used a financial services website to monitor my > investment > portfolio (www.moneyextra.com )
> For years with Windows XP/IE6 and later with XP/IE7 everything worked (and > still works) perfectly.
> I now have another machine running Vista Home Premium SP1 with IE7 which > will not work reliably with this website. When I view my portfolio, some > of > the web pages are often incomplete - but sometimes they are complete.
> I have tried using the MS User Agent String Utility to emulate IE6 but > this > does not work predictably either. Sometimes when I use this utility the > website is incomplete - but when I subsequently open a new browser it is > OK. > If I close and reopen the browser the fault usually reappears. The > behavior > is unpredictable.
> Clearly there is some incompatibility between my Vista/IE7 machine and > this > website. The machine works normally on other websites and the website > works > correctly with my XP/IE7 machine.
> This is beginning to drive me crazy, please has anybody got any ideas on > this?
Thank you for your response. I have tried comparing Internet Privacy options on the two machines (Vista/IE7 and XP/IE7).
In fact the XP machine was set to a lower security but it always works first time with my website (www.moneyextra.com)
I have tried various tests with the Vista/IE7 machine and the results are as follws: 1. If I open the website in IE7 it worked correctly in 1 out of 6 attempts 2. If I open the website in IE6 emulation it worked correctly in 0 out of 6 attempts 3. If I open the website in IE6 emulation and then also open in IE7 (or vice versa) it worked correctly (with the second browser) in 2 out of 6 attempts.
In other words it seems to be almost random, but certainly very unsatisfactory. Until a solution is found I will have no option but to use the XP/IE7 machine which is rock solid and works just as it should! Clearly there is some basic issue here with Vista/IE7.
Thank you for your interest Rob. Can you suggest how I can escalate this to higher authority in MS for investigation?
Malcolm H
"rob^_^" <iecustomi...@hotmail.com> wrote in message
> Try Cookie settings on the Privacy tab of Internet Options. It is hard for > me to test as I do not have an account with the site.
> That you can only view part of the page sometimes, seems to suggest that > you may be blocking cookies from third-party sites. Compare your Privacy > settings on your Vista machine to those on your XP machine.
> Regards.
> "Malcolm H" <malco...@nospam.com> wrote in message > news:eY4ySLUpIHA.2188@TK2MSFTNGP04.phx.gbl... >> Thank you for that Rob, but regrettably I don't think that is the fix. If >> I set the UserAgent string to emulate IE6 then my website does not work >> correctly, however, if I then close the IE6 emulation and then open IE7 >> it works ok *sometimes*. It seems that it isn't IE7 which is the problem, >> it is the combination of Vista and IE7. XP with IE7 works fine.
>>> Try the UserAgent utilities from http://www.enhanceie.com/useragent.aspx >>> which can permanently over-ride ie7's UserAgent strings to emulate an >>> earlier version of IE.
>>> The problem, of course falls back to the web site to provide version >>> independent (and browser independent) rendering.
>>>> For years with Windows XP/IE6 and later with XP/IE7 everything worked >>>> (and still works) perfectly.
>>>> I now have another machine running Vista Home Premium SP1 with IE7 >>>> which will not work reliably with this website. When I view my >>>> portfolio, some of the web pages are often incomplete - but sometimes >>>> they are complete.
>>>> I have tried using the MS User Agent String Utility to emulate IE6 but >>>> this does not work predictably either. Sometimes when I use this >>>> utility the website is incomplete - but when I subsequently open a new >>>> browser it is OK. If I close and reopen the browser the fault usually >>>> reappears. The behavior is unpredictable.
>>>> Clearly there is some incompatibility between my Vista/IE7 machine and >>>> this website. The machine works normally on other websites and the >>>> website works correctly with my XP/IE7 machine.
>>>> This is beginning to drive me crazy, please has anybody got any ideas >>>> on this?
Thank you for your response. I have tried comparing Internet Privacy options on the two machines (Vista/IE7 and XP/IE7).
In fact the XP machine was set to a lower security but it always works first time with my website (www.moneyextra.com)
I have tried various tests with the Vista/IE7 machine and the results are as follws: 1. If I open the website in IE7 it worked correctly in 1 out of 6 attempts 2. If I open the website in IE6 emulation it worked correctly in 0 out of 6 attempts 3. If I open the website in IE6 emulation and then also open in IE7 (or vice versa) it worked correctly (with the second browser) in 2 out of 6 attempts.
In other words it seems to be almost random, but certainly very unsatisfactory. Until a solution is found I will have no option but to use the XP/IE7 machine which is rock solid and works just as it should! Clearly there is some basic issue here with Vista/IE7.
Thank you for your interest Rob. Can you suggest how I can escalate this to higher authority in MS for investigation?
Malcolm H
"rob^_^" <iecustomi...@hotmail.com> wrote in message
> Try Cookie settings on the Privacy tab of Internet Options. It is hard for > me to test as I do not have an account with the site.
> That you can only view part of the page sometimes, seems to suggest that > you may be blocking cookies from third-party sites. Compare your Privacy > settings on your Vista machine to those on your XP machine.
> Regards.
> "Malcolm H" <malco...@nospam.com> wrote in message > news:eY4ySLUpIHA.2188@TK2MSFTNGP04.phx.gbl... >> Thank you for that Rob, but regrettably I don't think that is the fix. If >> I set the UserAgent string to emulate IE6 then my website does not work >> correctly, however, if I then close the IE6 emulation and then open IE7 >> it works ok *sometimes*. It seems that it isn't IE7 which is the problem, >> it is the combination of Vista and IE7. XP with IE7 works fine.
>>> Try the UserAgent utilities from http://www.enhanceie.com/useragent.aspx >>> which can permanently over-ride ie7's UserAgent strings to emulate an >>> earlier version of IE.
>>> The problem, of course falls back to the web site to provide version >>> independent (and browser independent) rendering.
>>>> For years with Windows XP/IE6 and later with XP/IE7 everything worked >>>> (and still works) perfectly.
>>>> I now have another machine running Vista Home Premium SP1 with IE7 >>>> which will not work reliably with this website. When I view my >>>> portfolio, some of the web pages are often incomplete - but sometimes >>>> they are complete.
>>>> I have tried using the MS User Agent String Utility to emulate IE6 but >>>> this does not work predictably either. Sometimes when I use this >>>> utility the website is incomplete - but when I subsequently open a new >>>> browser it is OK. If I close and reopen the browser the fault usually >>>> reappears. The behavior is unpredictable.
>>>> Clearly there is some incompatibility between my Vista/IE7 machine and >>>> this website. The machine works normally on other websites and the >>>> website works correctly with my XP/IE7 machine.
>>>> This is beginning to drive me crazy, please has anybody got any ideas >>>> on this?
I *think* the problem did exist prior to SP1. I downloaded SP1 and installed it manually. Note that the computer is stable and works well in all other respects.
> Did this problem exist prior to the install of Vista SP1?
> Did Windows Update offer Vista SP1 or did you download/install it > manually? > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 > AumHa VSOP & Admin http://aumha.net > DTS-L http://dts-l.net/
> Malcolm H wrote: >> For years I have used a financial services website to monitor my >> investment >> portfolio (www.moneyextra.com )
>> For years with Windows XP/IE6 and later with XP/IE7 everything worked >> (and >> still works) perfectly.
>> I now have another machine running Vista Home Premium SP1 with IE7 which >> will not work reliably with this website. When I view my portfolio, some >> of >> the web pages are often incomplete - but sometimes they are complete.
>> I have tried using the MS User Agent String Utility to emulate IE6 but >> this >> does not work predictably either. Sometimes when I use this utility the >> website is incomplete - but when I subsequently open a new browser it is >> OK. >> If I close and reopen the browser the fault usually reappears. The >> behavior >> is unpredictable.
>> Clearly there is some incompatibility between my Vista/IE7 machine and >> this >> website. The machine works normally on other websites and the website >> works >> correctly with my XP/IE7 machine.
>> This is beginning to drive me crazy, please has anybody got any ideas on >> this?
See if adding moneyextra.com to your list of Trusted sites makes any difference. Otherwise, it sounds like it may be due to a connection issue: Are you using dial-up? Any "web accelerators" installed?
The above notwithstanding, I would not recommend installing Vista SP1 unless and until it's offered to the machine by Windows Updates. There are all sorts of reasons why it may not be offered yet: http://support.microsoft.com/kb/948343 -- ~PA Bear
> I *think* the problem did exist prior to SP1. I downloaded SP1 and > installed > it manually. Note that the computer is stable and works well in all other > respects. > "PA Bear [MS MVP]" <PABear...@gmail.com> wrote in message > news:%23X5YFtWpIHA.4912@TK2MSFTNGP03.phx.gbl... >> Did this problem exist prior to the install of Vista SP1?
>> Did Windows Update offer Vista SP1 or did you download/install it >> manually? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >> AumHa VSOP & Admin http://aumha.net >> DTS-L http://dts-l.net/
>> Malcolm H wrote: >>> For years I have used a financial services website to monitor my >>> investment >>> portfolio (www.moneyextra.com )
>>> For years with Windows XP/IE6 and later with XP/IE7 everything worked >>> (and >>> still works) perfectly.
>>> I now have another machine running Vista Home Premium SP1 with IE7 which >>> will not work reliably with this website. When I view my portfolio, some >>> of >>> the web pages are often incomplete - but sometimes they are complete.
>>> I have tried using the MS User Agent String Utility to emulate IE6 but >>> this >>> does not work predictably either. Sometimes when I use this utility the >>> website is incomplete - but when I subsequently open a new browser it is >>> OK. >>> If I close and reopen the browser the fault usually reappears. The >>> behavior >>> is unpredictable.
>>> Clearly there is some incompatibility between my Vista/IE7 machine and >>> this >>> website. The machine works normally on other websites and the website >>> works >>> correctly with my XP/IE7 machine.
>>> This is beginning to drive me crazy, please has anybody got any ideas on >>> this?
Tried adding moneyextra.com to the Trusted site list - no difference! Note that this website works perfectly with a machine running XP/IE7. How can this be explained?
> See if adding moneyextra.com to your list of Trusted sites makes any > difference. Otherwise, it sounds like it may be due to a connection > issue: Are you using dial-up? Any "web accelerators" installed?
> The above notwithstanding, I would not recommend installing Vista SP1 > unless and until it's offered to the machine by Windows Updates. There > are all sorts of reasons why it may not be offered yet: > http://support.microsoft.com/kb/948343 > -- > ~PA Bear
> Malcolm H wrote: >> Hi PA Bear
>> I *think* the problem did exist prior to SP1. I downloaded SP1 and >> installed >> it manually. Note that the computer is stable and works well in all other >> respects. >> "PA Bear [MS MVP]" <PABear...@gmail.com> wrote in message >> news:%23X5YFtWpIHA.4912@TK2MSFTNGP03.phx.gbl... >>> Did this problem exist prior to the install of Vista SP1?
>>> Did Windows Update offer Vista SP1 or did you download/install it >>> manually? >>> -- >>> ~Robear Dyer (PA Bear) >>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>> AumHa VSOP & Admin http://aumha.net >>> DTS-L http://dts-l.net/
>>> Malcolm H wrote: >>>> For years I have used a financial services website to monitor my >>>> investment >>>> portfolio (www.moneyextra.com )
>>>> For years with Windows XP/IE6 and later with XP/IE7 everything worked >>>> (and >>>> still works) perfectly.
>>>> I now have another machine running Vista Home Premium SP1 with IE7 >>>> which >>>> will not work reliably with this website. When I view my portfolio, >>>> some >>>> of >>>> the web pages are often incomplete - but sometimes they are complete.
>>>> I have tried using the MS User Agent String Utility to emulate IE6 but >>>> this >>>> does not work predictably either. Sometimes when I use this utility the >>>> website is incomplete - but when I subsequently open a new browser it >>>> is >>>> OK. >>>> If I close and reopen the browser the fault usually reappears. The >>>> behavior >>>> is unpredictable.
>>>> Clearly there is some incompatibility between my Vista/IE7 machine and >>>> this >>>> website. The machine works normally on other websites and the website >>>> works >>>> correctly with my XP/IE7 machine.
>>>> This is beginning to drive me crazy, please has anybody got any ideas >>>> on >>>> this?
> Tried adding moneyextra.com to the Trusted site list - no difference! Note > that this website works perfectly with a machine running XP/IE7. How can > this be explained?
> Malcolm H
> "PA Bear [MS MVP]" <PABear...@gmail.com> wrote in message > news:%236kxV8gpIHA.4884@TK2MSFTNGP06.phx.gbl... >> See if adding moneyextra.com to your list of Trusted sites makes any >> difference. Otherwise, it sounds like it may be due to a connection >> issue: Are you using dial-up? Any "web accelerators" installed?
>> The above notwithstanding, I would not recommend installing Vista SP1 >> unless and until it's offered to the machine by Windows Updates. There >> are all sorts of reasons why it may not be offered yet: >> http://support.microsoft.com/kb/948343 >> -- >> ~PA Bear
>> Malcolm H wrote: >>> Hi PA Bear
>>> I *think* the problem did exist prior to SP1. I downloaded SP1 and >>> installed >>> it manually. Note that the computer is stable and works well in all >>> other >>> respects. >>> "PA Bear [MS MVP]" <PABear...@gmail.com> wrote in message >>> news:%23X5YFtWpIHA.4912@TK2MSFTNGP03.phx.gbl... >>>> Did this problem exist prior to the install of Vista SP1?
>>>> Did Windows Update offer Vista SP1 or did you download/install it >>>> manually? >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 >>>> AumHa VSOP & Admin http://aumha.net >>>> DTS-L http://dts-l.net/
>>>> Malcolm H wrote: >>>>> For years I have used a financial services website to monitor my >>>>> investment >>>>> portfolio (www.moneyextra.com )
>>>>> For years with Windows XP/IE6 and later with XP/IE7 everything worked >>>>> (and >>>>> still works) perfectly.
>>>>> I now have another machine running Vista Home Premium SP1 with IE7 >>>>> which >>>>> will not work reliably with this website. When I view my portfolio, >>>>> some >>>>> of >>>>> the web pages are often incomplete - but sometimes they are complete.
>>>>> I have tried using the MS User Agent String Utility to emulate IE6 but >>>>> this >>>>> does not work predictably either. Sometimes when I use this utility >>>>> the >>>>> website is incomplete - but when I subsequently open a new browser it >>>>> is >>>>> OK. >>>>> If I close and reopen the browser the fault usually reappears. The >>>>> behavior >>>>> is unpredictable.
>>>>> Clearly there is some incompatibility between my Vista/IE7 machine and >>>>> this >>>>> website. The machine works normally on other websites and the website >>>>> works >>>>> correctly with my XP/IE7 machine.
>>>>> This is beginning to drive me crazy, please has anybody got any ideas >>>>> on >>>>> this?
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