Interestingly, if I type the first letter of the LAST name of the same
contact, (for example, B instead of S for Sara Boyle), it works fine. THis
leads me to conclude that the contact itself is not corrupted.
I have tossed preferences, done a complex rebuild, exported and reimported
the address list, and a few other regular troubleshooting tries.
Any other thoughts out there??
Delete the contact in question. Then re-enter it.
The address book in OE is fragile.
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Kenny F