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email stops at queue folder

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Guoqi Zheng

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Jul 19, 2004, 3:47:59 PM7/19/04
to
Sir,

I am using CDO.Message from asp script to send out emails. All the email I
generated from asp script were stopped at queue folder.

Any idea where should I look for the problem?

I am using Windows 2003 web edition. IIS SMTP is running on port 2500.


--
Kind regards

Guoqi Zheng
guoqi AT meetholland dot com
Http://www.meetholland.com

Nathan Kodak

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Jul 19, 2004, 4:35:01 PM7/19/04
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I think I found your answer at the following site (content was too long to really copy and paste, and I didn't want to steal the credit)

http://www.teamits.com/internet/support/index.php?/internet/support/nt/cdo.html

Nathan Kodak

Guoqi Zheng

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Jul 19, 2004, 4:52:25 PM7/19/04
to
Thanks for your reply, but that is not the answer to my email.

My problem is that all my email stopped at queue folder and can not go out.
I need to know where and how to check the problem....

Any idea?

--
Kind regards

Guoqi Zheng
guoqi AT meetholland dot com
Http://www.meetholland.com

"Nathan Kodak" <Natha...@discussions.microsoft.com> wrote in message
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Jeff Cochran

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Jul 19, 2004, 5:06:19 PM7/19/04
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On Mon, 19 Jul 2004 21:47:59 +0200, "Guoqi Zheng" <n...@sorry.nl> wrote:

>I am using CDO.Message from asp script to send out emails. All the email I
>generated from asp script were stopped at queue folder.
>
>Any idea where should I look for the problem?

See:

http://www.aspfaq.com/show.asp?id=2268

>I am using Windows 2003 web edition. IIS SMTP is running on port 2500.

Jeff

Guoqi Zheng

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Jul 19, 2004, 5:27:56 PM7/19/04
to
On that page, it says "if your mail is not leaving the queue folder, check
out KB #273644",

I did check that kb, but it is about smart host which I am not using. Any
idea where else should I check?


--
Kind regards

Guoqi Zheng
guoqi AT meetholland dot com
Http://www.meetholland.com

"Jeff Cochran" <jeff....@zina.com> wrote in message
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Martin Bodenstedt

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Jul 20, 2004, 8:19:02 AM7/20/04
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Guoqi Zheng wrote:

> On that page, it says "if your mail is not leaving the queue folder, check
> out KB #273644",
>
> I did check that kb, but it is about smart host which I am not using. Any
> idea where else should I check?

DNS problem?


--
Martin Bodenstedt

Landtag von Baden-Württemberg (www.landtag-bw.de)

Jeff Cochran

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Jul 20, 2004, 4:02:30 PM7/20/04
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On Mon, 19 Jul 2004 23:27:56 +0200, "Guoqi Zheng" <n...@sorry.nl> wrote:

>On that page, it says "if your mail is not leaving the queue folder, check
>out KB #273644",
>
>I did check that kb, but it is about smart host which I am not using. Any
>idea where else should I check?

In addition to that first line, it also says:

make sure SMTP Virtual Server is running in Internet Services Manager
check the event log for SMTP Service events
turn on logging for your SMTP server, to see if the mail is even being
attempted to be sent to the server
make sure your smarthost and FQDN are configured correctly
make sure your smarthost allows you to relay unconditionally (some
require authentication)
make sure your server can resolve the ip of your smarthost name - try
using the IP of your smarthost to see if this is the issue
restart the SMTP Service (or IIS altogether), and if that fails reboot
the server, to see if this clears up the backlog
make sure you are sending from / to a valid address / domain
check any .rtr files in the \queue\ folder - these can be caused by
various mistakes in code or config
check the server itself by setting up outlook express on the machine,
using the same settings, and attempting to send mail
if the machine is behind a firewall/router, make sure it has access to
port 53
you might also check any 3rd party software; e.g. one user had Kerio
running on his server and, to prevent spam by his users, it was
limiting the SMTP server to 20 messages per hour... anything over this
would sit in the queue until the next hour
make sure that your disk has enough space to hold the messages; one
reader wrote in that they had this problem when they were using a
smart host, and the smart host had a full C: drive... so make sure to
check for problems on all machines in the chain

Did you do those?

How about:

HOW TO: Test Windows 2000 IIS SMTP Services Manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;286421
HOW TO: Test SMTP Services Manually in Windows Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;323350

Jeff

Guoqi Zheng

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Jul 21, 2004, 8:27:28 AM7/21/04
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Thanks a lot for all your replay.

I did not know what happen. I asked my hosting company. He solved the
problem by changing the smtp port back to 25. Everything works nows. I do
not know it is because of firewall or something.

--
Kind regards

Guoqi Zheng
guoqi AT meetholland dot com
Http://www.meetholland.com

"Guoqi Zheng" <n...@sorry.nl> wrote in message
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