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client side monitoring with exchange 2000?

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Sleb

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Jul 1, 2009, 8:25:01 PM7/1/09
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Hi,

I know that there is a registry key you can add on an exchange server to
enable client side caching to have information on why there is lantency with
users having outlook 2003. Does this work on an exchange 2000 with outlook
2003 clients?

The problem is that for whatever reason, users started to get the famous
balloon on their outlook saying that it is retreiving data from the server
and they get latency when this happens so users are frustrated. I've
monitored using a log of counters with perfmon but everything seems fine
(disk cpu, memory, rpc latency). There is no packet lost also and I am
scratching my head over this. I hope the client side monitoring works on
exchange 2000.

Thanks

Lanwench [MVP - Exchange]

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Jul 1, 2009, 8:36:24 PM7/1/09
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I don't know the registry hack you mention - but are you using OL2003 in
cached mode? If so, you shouldn't have this problem. I love love love cached
mode.


Sleb

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Jul 1, 2009, 8:48:06 PM7/1/09
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Yes we are using cache mode. We have about 100 users so just to make sure
I'll take a closer look at this. I don't see why putting people in cache mode
would bring the performance of exchange up but you know better.

For the client side monitoring;

http://technet.microsoft.com/en-us/library/cc540465.aspx

thanks

Martin Blackstone [MVP]

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Jul 2, 2009, 10:59:27 AM7/2/09
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I don't remember hearing anyone using the reg change...

"Lanwench [MVP - Exchange]"
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