MobileAdmin\remote wipe problem

Chad Bowser

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Feb 1, 2006, 8:56:30 AM2/1/06

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Here's the setup

SBS 2003 sp1
Exchange 2003 sp2 with MobileAdmin plug in
Numerous Windows Mobile 5.0 machines all working flawlessly

Here's the problem

On the server, when I go to Localhost/MobileAdmin, I'm prompted to log in,
which I do as domain admin without problem. I then select remote wipe, and
type in a mailbox name to bring up a device to wipe, I receive the below
error:

Server Error in '/MobileAdmin' Application.
--------------------------------------------------------------------------------

The remote server returned an error: (403) Forbidden.
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information
about the error and where it originated in the code.

Exception Details: System.Net.WebException: The remote server returned an
error: (403) Forbidden.

Source Error:

An unhandled exception was generated during the execution of the current web
request. Information regarding the origin and location of the exception can
be identified using the exception stack trace below.

Stack Trace:

[WebException: The remote server returned an error: (403) Forbidden.]
System.Net.HttpWebRequest.CheckFinalStatus() +680
System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult)
+74
System.Net.HttpWebRequest.GetRequestStream() +233
Microsoft.Exchange.AirSync.Admin.Mailbox.propFindRequest(String
deviceUri) +240
Microsoft.Exchange.AirSync.Admin.Mailbox.getDevices() +194
Microsoft.Exchange.AirSync.Admin.Devices.refreshDevicesTable() +135
Microsoft.Exchange.AirSync.Admin.Devices.Page_Load(Object sender,
EventArgs e) +190
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +750

--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2032; ASP.NET
Version:1.1.4322.2032

I know it is querying the mailboxes correctly, because if I type in a
non-existant mailbox, I receive a message informing me that the mailbox does
not exist.

After getting this message the first time, I loaded ASP.NET 2.0, but that
did not help.

The same problem occurs if I browse the MobileAdmin VD in IIS.

Where did I go wrong?

aripro...@gmail.com

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Feb 2, 2006, 8:56:23 AM2/2/06

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I have got the same error on a production system, I have tried to
recreate the problem on another system, but can not. I was going to
rebuild the system.

aripro...@gmail.com

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Feb 2, 2006, 11:59:03 AM2/2/06

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uncheck the 'Require secure channel (SSL)' on the exadmin vdir

Grandsire Triples

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Feb 6, 2006, 7:07:29 AM2/6/06

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Yes, that seems to fix it, but I do worry that this reduces the security on
the SBS Exchange server.

aripro...@gmail.com

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Feb 7, 2006, 3:40:41 AM2/7/06

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the default setting for the exadmin vdir is HTTP only, Microsoft are
going to release a KB apparently.

AsheNet

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Feb 20, 2006, 12:05:45 PM2/20/06

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I just had to post a thank you here.
I have been searching to find out why I was getting that same error
with mobile admin for 2 weeks.

a...@gpimports.com

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Mar 16, 2006, 1:55:08 AM3/16/06

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Same here, I've been racking my brain to figure this one out. Thanks
poster.

b...@spader.us

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Mar 18, 2006, 9:23:52 AM3/18/06

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I had to reply a big THANK YOU! also, this was very helpful, I was so
close to figuring it out myself be diasabling the require SSL on the
exchange and exchweb virtual directories but I didn't try the exchadmin
virtual directory, but that did the trick. Thanks soooo much!
-Ben

Steven

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Apr 1, 2006, 2:11:01 PM4/1/06

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I have the same SBS setup but a different problem, see below:

Could not locate the specified mailbox, verify that you entered the correct
mailbox name.

Any ideas??

--
Steve
MCSA, MCSE