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"Excel cannot complete this task with available resources".

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Nelson

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Dec 24, 2002, 7:53:36 AM12/24/02
to
I cannot open the Excel 2002 file now. I keep receiving
an error message "Excel cannot complete this
task with available resources". I went into Msconfig-
startup and unchecked everything. This didn't solve the
problem. The folks at Gateway, mfg of this new computer
have a answer - "Gateway technicians are not trained on
all the advanced features of the software or hardware
Gateway sells". Since they are completely useless, I am
asking for help, please.

Thanks,
Nelson

Layla

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Dec 24, 2002, 9:33:10 AM12/24/02
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How big is the file? What does it contain? VBA Charts Pivot tables? How much memory
do you have? What type of system?

What did you do between the last time you were able to open the file and now?


"Nelson" <4ne...@attglobal.net> wrote in message
news:057c01c2ab4b$794e32a0$d5f82ecf@TK2MSFTNGXA12...
: I cannot open the Excel 2002 file now. I keep receiving

:

Jerry W. Lewis

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Dec 24, 2002, 9:57:16 AM12/24/02
to
I have experienced similar problems with older versions of Excel if
there were many complex graphs in the workbook, and one of the graphs
was visible on opening.

In my case, some of the calculations were performed by user defined
functions in an add-in. Unloading the add-in before opening the file
allowed me to open the file, and selecting worksheets that did not have
graphs on them before saving the file prevented recurrence of the
problem, even with the add-ins reloaded.

Jerry

ajames54

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Dec 24, 2002, 10:04:00 AM12/24/02
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On Tue, 24 Dec 2002 09:33:10 -0500, "Layla" <La...@clapton.com>
wrote:

FWIW it sounds like Microsoft simply changed the old "out of
Memory" error ... any new system is more than capable of running
any excel file ... as long as excels internal limits are not
exceeded.

Still there are two things to try...

1) make sure you have enough free disk space on what ever drive
you are opening the file from ... You need double the file size
plus 5-10%

2) try to open it in safe mode so macros do not execute .. (sorry
I don't know how that works in 2002) ... if you can open it in
safe mode then look for what ever macro is causing the problem.

If you have the disc space and the file will not open is safe
mode then it has probably become corrupt...

Mark Henri

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Dec 24, 2002, 2:41:39 PM12/24/02
to
> The folks at Gateway, mfg of this new computer
> have a answer - "Gateway technicians are not trained on
> all the advanced features of the software or hardware
> Gateway sells". Since they are completely useless, I am
> asking for help, please.

I get a lot of calls from customers that have gone to their computer
hardware vendor trying to get help on Excel issues. I wish that they
would simply refer you to us at the Microsoft Excel Support Group.
Excel is a complex product and it is considered a support specialty
here. In other words, that's all I do and it's hard to keep up with
all the nuances of it.

Anyway, we're here if you need us. The cost is $35 an incident. If
you purchased any of the Office Suites, you get 2 free support
incidences. Once a ticket is created, we don't stop until it's
resolved. So if it's a complex issue that runs long, you can really
make out. And if the same problem occurs again, we just reopen the
ticket with no charge even if months have passed by.

There are some standard troubleshooting steps that we use time and
again. Since I don't have enough details to see an answer, I'd be
doing these to determine that your Excel was stable and it's
components were working OK. Try running through them and see if it
helps--

http://www.markhenri.com/excel/stdtroubleshooting.html

The next thing we do is to search the knowledge base for existing
articles. Use the text of the error message to start with and see
what you come up with. (The KB is at support.Microsoft.com.) We have
unpublished articles available also which can give us an edge. We are
not trying to withhold information but simply attempting to determine
if a KB article should be made from it based on usage and accuracy.
If enough cases are linked to them, they are published.

In defense of Gateway, they are in the business of selling computers
and solving hardware issues. Software products installed by them are
not really their domain.

Mark Henri
Microsoft Excel Support Group


Tom Ogilvy

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Dec 24, 2002, 6:10:57 PM12/24/02
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Here is one of those KB articles:

http://support.microsoft.com/default.aspx?scid=kb;en-us;292471
XL2002: Error Message: Excel Cannot Complete This Task with the Available
Resources...

Do you have code in the workbook open event trying to add defined names?

And another:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287080
XL2002: Error Messages When You Add Dimensions to PivotTable Report

Is there a pivot table that uses data from an OLAP server?

Regards,
Tom Ogilvy

Nelson <4ne...@attglobal.net> wrote in message
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