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Re: Regular Crashes

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Bob Flanagan

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Mar 17, 2009, 6:41:37 PM3/17/09
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Shane, any idea what that change does? Does it prevent something from
loading?

Bob Flanagan

"Shane Devenshire" <shanede...@sbcglobal.net> wrote in message
news:0EF44989-F5E1-4C1B...@microsoft.com...
> Hi,
>
> This solution has been posted on the internet, I haven't tried it. Note
> always backup before doing registry changes.
>
> "...this might solve it, it did for me:
>
> Open registry and locate
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Excel\Addins\BtOfficeAddin.BtOfficeIntegration.1
>
> Change the key LoadBehavior from 3 to 0.
>
> Exit registry edit and try Excel."
>
> --
> If this helps, please click the Yes button.
>
> Cheers,
> Shane Devenshire
>
>
> "WayneJ" wrote:
>
>> I am regularly getting an Excel crash (Ofiice 2003 std SP3 with Windows
>> XP
>> SP2). All patches have been applied to both Office and Windows.
>>
>> Faulting application excel.exe, version 11.0.8237.0, stamp 48eff43b,
>> faulting module mso.dll, version 11.0.8221.0, stamp 483c699a, debug? 0,
>> fault
>> address 0x000d8d11. - Although the fault address does change the error is
>> the
>> same on all PCs that have this problem (about 30 PCs).
>>
>> We have uninstalled and reinstalled Office with no success in resolving
>> this
>> problem.
>>
>> Can anyone point me in the right direction on this?
>>


WayneJ

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Mar 17, 2009, 1:21:01 PM3/17/09
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Can't see what it does, but it has solved my problem.

Thanks Shane.

WayneJ

docbratt

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Sep 3, 2009, 9:01:01 AM9/3/09
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Don't have the btofficeaddin.btofficeintegration in my registry...

vcc

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Dec 30, 2009, 1:17:01 PM12/30/09
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Yes. To help explain...

http://msdn.microsoft.com/en-us/library/bb386106.aspx

Scroll down towards the bottom of this page, you will see the LoadBehavior
options and what they are for. If you don't have that particular addin, it
may be one that you do have causing the problem.

I have a customer experiencing crashes in Excel 2000, but I'm not convinced
it is an addin, the only one they have is set to LoadBehavior = 8 (Load on
Demand).

Check the other places for addins as well.

C:\Documents and Settings\%username%\Application Data\Microsoft\Excel\XLSTART
(used by PDFMaker addin)

or

C:\Program Files\Microsoft Office\Office\XLStart

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