Directx 9.0c failed installation

[danjr]

I am trying to install Directx 9.0c on a computer that previously had 8.1.
The computer is running Windows 2000, with Service Pack 4.

Whether I do an install from Windows Update, or try to install Directx from
CD, I get the same results. All of the files are extracted properly, and it
begins to copy the files, but hangs at qdv.dll everytime. I have tried
numerous supposed "fixes" with no successful results. I have even attempted
manually deleting the old qdv.dll, with no success. After the installation
attempts, Directx seems to be half-installed and there are a mix of version
numbers when using dxdiag.

Any suggestions would be greatly appreciated.

Dan

[Jimmy S.]

Hi Danj,

Try starting Windows 2000 in safe mode and log in with your
Administrators account to install DirectX. This will eliminate
a lot of possible conflicts and hopefully resolve the issue. :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

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_________________________________________________________

"danjr" <*@voyager.net> wrote in message news:OE30YPT7...@TK2MSFTNGP14.phx.gbl...

[danjr]

Alright, thanks for the suggestion. I tried this once with no success, but
a second try seems to have worked.

"Jimmy S." <Private> wrote in message
news:Ong8TpV7...@tk2msftngp13.phx.gbl...

[Jimmy S.]

That's great news! Have a Happy New Year. :-)

Jimmy.

"danjr" <*@voyager.net> wrote in message news:uQ1W1j57...@TK2MSFTNGP12.phx.gbl...