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trouble downloading clip art from Design Gallery Website

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Colleen

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May 28, 2002, 8:48:28 PM5/28/02
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Hi Mary, I'm using Windows 98, 3.0 Clip Art Gallery, High
Speed Internet. Colleen

Colleen

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May 28, 2002, 8:57:41 PM5/28/02
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Hi Mary....I typed the website you suggested and got an
error page. It said that either it didn't exist or it was
typed in wrong. I double checked the spelling, tried
again and got the same message. I'm using Windows '98,
Internet Explorer 6, 3.0 Clip Art Gallery. Is there
something I have to download? If so, what is it and where
do I go to download it?

Sincerely,

Colleen.

Paul Ballou

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May 28, 2002, 9:31:20 PM5/28/02
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Colleen try clicking this link
http://dgl.microsoft.com/
Paul
"Colleen" <bright...@sympatico.ca> wrote in message
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Colleen

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May 29, 2002, 1:41:54 AM5/29/02
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Hi Paul, I did what you suggested and, it brought me to
the Website. I have no problem getting to the Website, I
have problems downloading the clip art when I do a
search. Since I'm using Windows '98 SE, Internet Explorer
6.0, and 3.0 Clip Art Gallery, do I have to download
anything to be able to download?

Sincerely,

Colleen.

Paul Ballou

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May 29, 2002, 2:27:44 AM5/29/02
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http://support.microsoft.com/default.aspx?scid=kb;en-us;Q160475
Try this support article and see if it helps. also make sure Temporary
internet files are empty.
Paul

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Mary Sauer

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May 29, 2002, 5:22:18 AM5/29/02
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Hi again Colleen,
Instead of typing the URL, just click on it below, it will take you to the MDAC site
http://www.microsoft.com/data/download_270RTM.htm
Open your Clip Gallery, click help (the Clip Gallery has its own help files) go
through the troubleshooting steps outlined in the help. The Clip Gallery can become
corrupt. Clip Gallery 3 is an old version, it just maybe you have installed a
program that has overwritten something the gallery needs.

Paul gave you a link to support documents that will help
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q162124
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q162128

If you are not computer savvy, maybe you can get a friend to assist you. These are
straightforward help documents.

--
Mary Sauer MS MVP
http://dgl.microsoft.com/
news://msnews.microsoft.com/microsoft.public.design.gallery
http://microsoft.com/office/community/newsgroups/default.asp
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