File Backup failed on Win2003 cluster

Peter.E

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Nov 24, 2009, 8:06:02 AM11/24/09

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Hi,

we have a protection group that backs up three folders which are on a
failover cluster (Win2003). It was working fine, but then following error
started to appear:

Description:
Recovery point creation jobs for Volume F:\ have been failing. The number of
failed recovery point creation jobs = 18.
If the datasource protected is SharePoint, then click on the Error Details
to view the list of databases for which recovery point creation failed. (ID
3114)
Cannot create a recovery point because of a transient problem. (ID 215
Details: Unknown error (0x80042306) (0x80042306))
Recommended action:
1) Check recent records from the VolSnap source in the Application Event Log
to find out why the problem occurred.
2) Retry the operation.

There are no messages in the event log, and retrying doesn't help.
Any ideas why backups fail?

Thanks,
Peteris

C.Prashanth [MSFT]

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Nov 24, 2009, 12:30:45 PM11/24/09

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Hi,
do you see any other error event at the same time. can you create a shadow
copy using "vssadmin create shadow" outside of DPM successfully.

--
Thanks,
C.Prashanth [MSFT]
This posting is provided “AS IS” with no warranties, and confers no rights

"Peter.E" <Pet...@discussions.microsoft.com> wrote in message
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[MSFT]@discussions.microsoft.com GeethaKrishna [MSFT]

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Nov 27, 2009, 4:46:01 PM11/27/09

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Hi Peter,
- Do you have a specific repro for this issue like after failover etc?
- Can you please check the events under System for Volsnap and NTFS errors
and
check the recommended action as given?
- Please reply back if that still didnt solve the issue.

Thanks,
GeethaKrishna [MSFT]
** As is provided without warranties and confers no rights **

Peter.E

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Nov 30, 2009, 3:01:01 AM11/30/09

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Hi,

sorry for not getting back to You sooner.

Answer to the first post is as follows - if a run "vssadmin create shadow"
outside of dpm then it completes successfully.

I don't know why it this task started to fail, now it fails on both cluster
nodes. There are no events written in the application/system log when the
task is running/failing.

Should I recreate the protection group/

thanks,
Peter

C.Prashanth [MSFT]

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Nov 30, 2009, 11:38:41 AM11/30/09

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Hi,
are there other protection groups on the same dpm which is encountering the
same problem?
Is this happening on DPM 2007 or DPM 2010?

--
Thanks,
C.Prashanth [MSFT]
This posting is provided “AS IS” with no warranties, and confers no rights

"Peter.E" <Pet...@discussions.microsoft.com> wrote in message

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Gatis Gailis

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Dec 1, 2009, 2:07:01 AM12/1/09

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Hi,

This is the only protection group with such error.

We are using DPM 2007.

Thanks,
Peter

Peter.E

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Dec 1, 2009, 2:18:01 AM12/1/09

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Sorry for posting with different user, the information provided above is
correct.

Thanks,
Peter

C.Prashanth [MSFT]

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Dec 2, 2009, 11:44:39 AM12/2/09

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Hi,
Thank you for writing on the issue. Your scenario requires further
investigation including the collection of additional diagnostic data. The
Microsoft Support team is equipped to deal gather this data and perform
initial triage on the problem. Please open a case with Microsoft Support
for
this, as we also want to see this pursued and resolved.

You can do so via a phone call or an e-mail. The details are available
here:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11802&gprid=530712If you have any issues with this process or if Microsoft Support is unable to resolve your issue feel free to follow-up with me.--Thanks,C.Prashanth [MSFT]This posting is provided “AS IS” with no warranties, and confers no rights"Peter.E" <Pet...@discussions.microsoft.com> wrote in messagenews:9BE6BB43-4AE2-40CA...@microsoft.com...> Sorry for posting with different user, the information provided above is> correct.>> Thanks,> Peter>> "Gatis Gailis" wrote:>>> Hi,>>>> This is the only protection group with such error.>>>> We are using DPM 2007.>>>> Thanks,>> Peter>>>> "C.Prashanth [MSFT]" wrote:>>>> > Hi,>> > are there other protection groups on the same dpm which is encounteringthe>> > same problem?>> > Is this happening on DPM 2007 or DPM 2010?>> >>> >>> > -->> > Thanks,>> > C.Prashanth [MSFT]>> > This posting is provided “AS IS” with no warranties, and confers norights>> >>> > "Peter.E" <Pet...@discussions.microsoft.com> wrote in message>> > news:51EB0C13-5366-45A4...@microsoft.com...>> > > Hi,>> > > >>> > > sorry for not getting back to You sooner.>> > >>> > > Answer to the first post is as follows - if a run "vssadmin createshadow">> > > outside of dpm then it completes successfully.>> > >>> > > I don't know why it this task started to fail, now it fails on both>> > > cluster>> > > nodes. There are no events written in the application/system log whenthe>> > > task is running/failing.>> > >>> > > Should I recreate the protection group/>> > >>> > > thanks,>> > > Peter>> > >>> > > "GeethaKrishna [MSFT]" wrote:>> > >>> > >> Hi Peter,>> > >> - Do you have a specific repro for this issue like after failoveretc?>> > >> - Can you please check the events under System for Volsnap and NTFS>> > >> errors>> > >> and>> > >> check the recommended action as given?>> > >> - Please reply back if that still didnt solve the issue.>> > >>>> > >> Thanks,>> > >> GeethaKrishna [MSFT]>> > >> ** As is provided without warranties and confers no rights **>> > >>>> > >>>> > >>>> > >>>> > >> "C.Prashanth [MSFT]" wrote:>> > >>>> > >> > Hi,>> > >> > do you see any other error event at the same time. can you createa>> > >> > shadow>> > >> > copy using "vssadmin create shadow" outside of DPM successfully.>> > >> >>> > >> > -->> > >> > Thanks,>> > >> > C.Prashanth [MSFT]>> > >> > This posting is provided “AS IS” with no warranties, and confersno>> > >> > rights>> > >> >>> > >> > "Peter.E" <Pet...@discussions.microsoft.com> wrote in message>> > >> > news:A7EC6B2E-A419-46A6...@microsoft.com...>> > >> > > Hi,>> > >> > >>> > >> > > we have a protection group that backs up three folders which areon a>> > >> > > failover cluster (Win2003). It was working fine, but thenfollowing>> > >> > > error>> > >> > > started to appear:>> > >> > >>> > >> > > Description:>> > >> > > Recovery point creation jobs for Volume F:\ have been failing.The>> > >> > > number>> > >> > > of>> > >> > > failed recovery point creation jobs = 18.>> > >> > > If the datasource protected is SharePoint, then click on theError>> > >> > > Details>> > >> > > to view the list of databases for which recovery point creation>> > >> > > failed.>> > >> > > (ID>> > >> > > 3114)>> > >> > > Cannot create a recovery point because of a transient problem.(ID>> > >> > > 215>> > >> > > Details: Unknown error (0x80042306) (0x80042306))>> > >> > > Recommended action:>> > >> > > 1) Check recent records from the VolSnap source in theApplication>> > >> > > Event>> > >> > > Log>> > >> > > to find out why the problem occurred.>> > >> > > 2) Retry the operation.>> > >> > >>> > >> > >>> > >> > > There are no messages in the event log, and retrying doesn'thelp.>> > >> > > Any ideas why backups fail?>> > >> > >>> > >> > > Thanks,>> > >> > > Peteris>> > >> >

Peter.E

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Dec 8, 2009, 1:27:01 AM12/8/09

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Hi,

Thanks for advice.

The problem is solved now. The task failed for 25 times and then succeeded
somehow. So this is no more an issue.

Regards,