Message from discussion MS 4.0 Losing Connection?

Thread-Topic: MS 4.0 Losing Connection?
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From: =?Utf-8?B?U2V0aCBEYXdzb24=?= <SethDaw...@discussions.microsoft.com>
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Subject: Re: MS 4.0 Losing Connection?
Date: Wed, 23 Jan 2008 06:51:01 -0800
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"Robert MacLean" wrote:

> On Jan 23, 2:35 am, Seth Dawson <Seth
> Daw...@discussions.microsoft.com> wrote:
> > We upgraded from CRM 3.0 to 4.0.  If I start MS Outlook 2007, it connects to
> > the CRM server just fine.  In the task bar there is a MS CRM icon.  After a
> > couple minutes, I get an error message popup from the MS CRM icon that says:
> >
> > "Unable to Connect.  Lost Connection to Microsoft Dynamics CRM.  Microsoft
> > Dynamics CRM will restore the connection when possible.  To stop retrying,
> > right-click and select Sign Out"
> >
> > However, in my Outlook client, I can access the CRM info with no problem.  
> > The "Unable to Connect" message keeps popping up until I right click on the
> > icon and click "Exit".
> >
> > 1.  Any idea what the icon service is doing?
> > 2.  Any idea what I can look at to see why it is "disconnecting"?
> >
> > Thanks
> 
> Try running the diagnostic tool to see if there are any problems.
> 
> --
> Robert MacLean
> http://www.sadev.co.za


I ran the diagnostics and received the following error:

The Web address (URL) specified for the installation 
(http://peterm:5555/PaperlessEnvironments) is not responding. Diagnostic 
tests that require connectivity will not be run. Verify the specified Web 
service address and check for connectivity. If necessary, rerun the CRM 
Configuration Wizard. ---> System.Net.WebException: The remote server 
returned an error: (401) Unauthorized.


If I manually go to this address, it opens just fine.  Also, it connects 
fine in Outlook and never loses connectivity.  However, the "service" running 
in the task bar keeps popping up with the error that it has "lost 
connection".  I tried changing the server name to the actual IP address, but 
receive the same error in diagnostics.   Any ideas?
>