Did you verify that the CRM Bulk Email Service is running on your server?
The service is not started by default.
-Nathan
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Nathan Trueblood
VP Client Services
Digipede Technologies
"Ilaria" wrote:
> Hi all,
> we've just upgraded MS CRM3.0 from 1.2.
> I can't find how to send Direct email to list of contacts.
> Though the feature seems to work exactly like in 1.2 (with the "Direct
> Email" button, then select the email template, etc.), the emails don't go.
> The email router is ok, because if we send an individual email to one
> contact, everything is ok.
> Any suggestion?
> Any help will be greatly appreciated.