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Duplicate Emails

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joanwilliams

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Nov 21, 2009, 6:53:01 PM11/21/09
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We have the same problem. We are getting the 4 duplicates on emails (for example on Activity Report). I am just a user not a techie--so I will just watch here hoping for a solution.
Joan

Jason wrote:

Duplicate Emails
17-Nov-09

Hello,
Currently I have several workflow rules running which send an email to a
user if a lead or opportunity is still open and goes beyond a pre set time
span with out being closed or having a follow up date added. The problem is
that whenever an email is generated, there is always at least one duplicate,
in some cases 4. They all have different tracking tokens. Sometimes the
tokens are in sequence and sometimes they are completely different. Why does
this happen and how do I correct it?

Thank you,
Jason

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GI Joe

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Dec 1, 2009, 4:34:02 AM12/1/09
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Hi Jason,

Have you got the duplicate issue solved?
Please let me know.

Thanks

Jason

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Dec 1, 2009, 12:56:02 PM12/1/09
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No, it is still an issue. Anything you can suggest to resolve it would be
greatly appreciated.

- Jason

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