Upgrade to 4.0 workflow process taking forever

[J]

I am in the middle of an upgrade and it is taking hours to finish. It is
stuck on the Setup.Server.WorkflowUPgradeAction process update and the
progress bar is not moving at all. When I go to the CRM server it comes up
with 4.0. Im not sure if I should kill the server or not and how to rollback
3 if I need to. It is taken about a day for this. Thanks

[Dave Ireland]

Hi J;

I'm surprised it hasn't died on it's own. I've been through this before and
if it dies during the workflow upgrade, everything else in CRM is fine, but
your workflows (and all their log history) might not be usable.

Generally, it's recommended to stop all WFs and delete all the history
before doing the upgrade. Not sure if you're testing or doing it for real,
but if you're testing I'd probably kill it, roll back to v3, deleted the WF
history, and try again.

For instructions about how to remove the workflow log records, download the
Optimizing the Performance of Microsoft Dynamics CRM 3.0 white paper:
http://www.microsoft.com/downloads/details.aspx?FamilyID=6B32E0B3-5520-48A7-B3CD-D8477D084821.
MSFT provides sql scripts to purge the old stuff.

HTH

Dave Ireland

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